K
Katy Bacon
Hello, I need some help please! I have just moved into a rented house and have this Greenstar 25cdi boiler with a wireless thermostat. All was working fine when I moved in yesterday and turned it on. I left it on the on setting as was going to sit down and go through the manuals to sort out all the timers today.
This morning after having a shower I noticed the radiators seemed to have started to go cold so went to look at the boiler and it was flashing the error code EA and asking me to reset it which I did. There was also a pool of water underneath the boiler but couldn't see where this was coming from at all! After we'd reset it the boiler started making a really loud horrible noise and the central heating 'on' light was flashing red and the pilot indicator light was off. We had to go out so we turned the boiler off incase it was doing more harm than good. When we came back we turned the boiler back on and the noise started again when we tried to put heating on. During all this time we'd not touched the hot water settings on the boiler. I turned the hot water to on and then it would let me turn the heating on without the loud noise and now it appears to be working fine. I've since turned the hot water off again and heating seems OK.
I'm really useless with boilers/heating so would love any help or advice on whether this is a real problem with the boiler or just teething problems? As far as I know the property has been empty for 6 months- don't know if this could have anything to do with it.
Sorry for the essay! 🙂 Katy
This morning after having a shower I noticed the radiators seemed to have started to go cold so went to look at the boiler and it was flashing the error code EA and asking me to reset it which I did. There was also a pool of water underneath the boiler but couldn't see where this was coming from at all! After we'd reset it the boiler started making a really loud horrible noise and the central heating 'on' light was flashing red and the pilot indicator light was off. We had to go out so we turned the boiler off incase it was doing more harm than good. When we came back we turned the boiler back on and the noise started again when we tried to put heating on. During all this time we'd not touched the hot water settings on the boiler. I turned the hot water to on and then it would let me turn the heating on without the loud noise and now it appears to be working fine. I've since turned the hot water off again and heating seems OK.
I'm really useless with boilers/heating so would love any help or advice on whether this is a real problem with the boiler or just teething problems? As far as I know the property has been empty for 6 months- don't know if this could have anything to do with it.
Sorry for the essay! 🙂 Katy