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View the thread, titled "You guys just can't help it can you? And I thought I was the compulsive salesman" which is posted in UK Plumbers Forums on UK Plumbers Forums.

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R

Ray Stafford

We had the house painted recently, and after it was done, I realised that the pressure relief valve from the boiler (floorstanding combi, airing cupboard, 2nd floor) is dripping.

Its clearly been doing it for a while, and the boiler isn't shutting down, so it can't be losing pressure, so I diagnose that the filling loop must be letting by.

Now diagnosis is my limit these days, so I email the guy who looks after it, and ask him to send one of his guys to change it.

Turns out I am right, the loop is letting by. Easy fix, first time, charge call out + materials, no problem.

And he absolutely tries to sell Mrs S a new boiler on the grounds that this is proof that the old one is "on the way out"! A lousy £5 filling loop that didn't even come with the boiler!

Cheeky fecker!
 
The mans just trying to make a crust! You'd be one of them asking for a fit only price anyway!
 
I'm guessing he wasn't aware of your back ground.

No no different to going in screwfix and getting some screws and being asked if you need rawl plugs. Similar situation you were provided a filling loop and were asked if you'd like a boiler with that?

did they use a cheap filling loop from that dodgy trade only merchants down your way?
 
Every bit of upselling we do puts more money through your tills Ray. So he was actually trying to help you...
 
I bet someone at a large boiler manufacturer gets an email tomorrow asking

" if there are special deals going for special customers " tomorrow.

😛arty:
 
I just want to know which colour Mrs.S decided on, and are the third, fourth and fifth floors a colour match?
 
I'd have sold Ray a magna clean as a minimum, plus a top up of inhibitor, now its been diluted and advised a complete rad swap over due to the high risk of corrosion causing stains on the new carpets, but, I'd be doing it via his wife's ear, to ensure a sale 🙂

No point in approaching the doorman, you need to go to the top with these jobs 🙂🙂🙂
 
Turns out I am right, the loop is letting by. Easy fix, first time, charge call out + materials, no problem.

Ray, filling loop is a temporary connection to fill the CH system. When not in use it should be disconnected from the system and plugged with provided end caps.
 
Imagine the scene :-
Ray
I think I will pop into Fareham on Sunday dear, may even take the Mercedes G Wagon. I will use one of my fork lift trucks to put a new
top of the range Worcester boiler in, we have loads in stock. None of the plebs will notice. I will also put one of the Worcester cylinders in as well, rumour has it only poor people have combi boilers now dear.

Mrs S
Spiffing.

Ray
I will also claim the £100 installer cash back dear, chortle chortle.

Mrs S
COULD YOU POP IN THE GARDEN CENTRE ON THE WAY HOME DEAR ?

The end
 
We had the house painted recently, and after it was done, I realised that the pressure relief valve from the boiler (floorstanding combi, airing cupboard, 2nd floor) is dripping.

Its clearly been doing it for a while, and the boiler isn't shutting down, so it can't be losing pressure, so I diagnose that the filling loop must be letting by.

Now diagnosis is my limit these days, so I email the guy who looks after it, and ask him to send one of his guys to change it.

Turns out I am right, the loop is letting by. Easy fix, first time, charge call out + materials, no problem.

And he absolutely tries to sell Mrs S a new boiler on the grounds that this is proof that the old one is "on the way out"! A lousy £5 filling loop that didn't even come with the boiler!

Cheeky fecker!

we have to charge these prices have you seen what the merchants sting us for 🙂


We have
 
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