Dripping cold water from newly fitted mixer tap

[Mark Cameron]

Hi hoping for some advice please.

I fitted a Bristan Easyfit mixer tap in my kitchen but the cold water continues to trickle when I close off the tap.

I was unable to fit this piece (first image) as my existing pipe work already has one of these on the cold pipe then a pip to another of these cutoff bales (for the dishwasher) and then more pipe that the existing tap cold inlet was joined onto (second image).

I’ve joined the new flexible hose from the existing pipe work to the tap (leaving out the part you see in image one)

Why would there be a continuous trickle of cold water from the tap?

Any help greatly appreciated. Is it necessary to add the valve (image one) to the existing pipe work? If so Can this be done without cutting any pipes (eg by some sort of adapter)?

Many thanks

Mark

 

[Riley]

If your tap dribbles it’s likely that one of the ceramic valves is faulty or not tightened in properly.

 

[Ben-gee]

Does it stop eventually? Sometimes the contents of the spout empties out due to poor design, it will stop after a few minutes if it’s this.
If not - see Riley above.

 

[RayW]

If water runs from the spout of the tap the fault can only be with the mixer cartridge. If so the tap is faulty and needs to be replaced.

 

[Aire]

If water runs from the spout of the tap the fault can only be with the mixer cartridge. If so the tap is faulty and needs to be replaced.

It's not always the mixing cartridge and op's tap may have 1/4 turn valves.

 

[Ben-gee]

If water runs from the spout of the tap the fault can only be with the mixer cartridge. If so the tap is faulty and needs to be replaced.

It can also be in the brass body of the tap. eg the seat

 

[Riley]

I’d say unless you can find something obviously loose. Return the tap

 

[WC1]

Bristan easyfit had some serious issues. Maybe they fixed it but i wouldn't fit myself.
See:
Problems with Bristan Easyfit Kitchen Taps

 

[townfanjon]

Its under guarantee , Bristan will come out and change the cartridge/s

 

[Mark Cameron]

Thanks everyone

I’ve noticed since posting that if I open the cold tap marginally the trickle stops. Does that suggest it’s the cartridge?

 

[Aire]

Yeah sounds like a faulty valve. If it's less than months old, take it back and either get a refund or a replacement, if its more than 6 months old, speak to the supplier.

 

[kozak1968]

Bristan have a 5 year warranty. Call them and they will send out a new cartridge. If you push them they might fit it for free... But don't hold your breath.... Grohe are the only one I know that will come out to fit for free.

 

[Welder]

Bristan have a 5 year warranty. Call them and they will send out a new cartridge. If you push them they might fit it for free... But don't hold your breath.. Grohe are the only one I know that will come out to fit for free.

As described (altering cartridge it stops) it is def the cartridges. Press each handle in/down VERY firmly to indentify which is at fault. Works most of the time.

Remember, the Bristan 5 yr warranty on cartridges clearly states that an owner is required to spend approx 5 hours of maintenance on each cartridge once a year if installed in a soft water area and TWICE a year if not.

For those interested, at £30 per hour that equates to £1750 in maintenance over 5 years for say £45 taps. Great value

 

[townfanjon]

Within the first year leave it alone , they will come out and replace , second and subsequent years they will send replacements and you will fit .

 

[Mark Cameron]

Within the first year leave it alone , they will come out and replace , second and subsequent years they will send replacements and you will fit .

Thanks

Will they come out even if I bought it from a supplier rather than direct?