Faulty Push-Fit Fittings !!!!

[Ray Stafford]

I don't think a small firm would have such leaning power to get them to admit fault.

Thats why I recommended bringing in the merchant. They are likely to have more leverage with the manufacturer.

 

[jtsplumbing]

Thanks for the reply's, just been speaking to my supplier this morning, tells me they have had lots of fittings/pipe that has been faulty, but manufacturer will deny that there is a problem (This is a leading brand) have more luck getting an audience with the pope than getting them to admit a fault with there goods, they cant be responsible once it leaves factory, as soon as bag of fittings is opened its every one else's fault.

 

[gassafe]

It's no good guys saying why did you use speed fit, it's been around plenty long enough now, it's all that's fitted in new builds!!! It's as if there implying the use of speed fit was the cause of the leak & they were at fault to use the product.

Why not give us the make so we know to have a heads up??

 

[Ch4 plumbing]

sorry to say you and why did you use push fit?

What's wrong with push fit Shaun? It has its uses if fitted correctly and tested.

 

[ShaunCorbs]

What's wrong with push fit Shaun? It has its uses if fitted correctly and tested.

it has its uses yes the only thing i will use it for is fishing (long runs where needs to be in one length) or there stop ends and i only use jg

and tbh its more hassle than its worth needs clipping every 300 else it looks like a snake, not supportive eg when hot the thing drops if not clipped and fittings are massive

but it has it uses

i find i use more of there fittings over there pipe, like someone said above wet pipe/ pressure coupling and iso valve and bang on and done

 

[plumben]

Personally i'd rather use copper all day, but when I've used JG SPF it's been for a long run with no joints,
I hate the stuff
Yes its quick and easy But it also gives me night mares
Ive used it plenty of times and every time i'd rather of used copper
The fact the joint relies on the rubber O ring, it can't last forever and as proven the manufacture wont accept liability for a faulty fitting so how can they give any guarantee on there pipe and fittings

 

[gassafe]

Yes, very true... The 25 year or 50 year guarantee is indeed worthless as they don't back it up or admit liability & would definitely never fund repairs for damages!

 

[jtsplumbing]

So what exactly does the guarantee cover ??? does anyone know ? has anyone tried to make a claim ??

 

[Ray Stafford]

Yes, very true... The 25 year or 50 year guarantee is indeed worthless as they don't back it up or admit liability & would definitely never fund repairs for damages!

I've come across a number of cases where the manufacturer has accepted liability when there has been geniune evidence of product failure. Equally, I there have been a huge number of claims where problems have arisen through no insert, or through not pushing it home, or from hack-saw cut pipe damaging the o-ring. Lots of these claims have also been covered, particularly where large builders and contractors have been concerned.

All these claims tend to make the manufacturers a tad defensive, and there is certainly no way that they are going to authorise a local rep to admit liability.

The most difficult cases I have been involved in relate to pin-holed copper pipe, and grief sorting out liability around that.

 

[Stanios]

I use plastic more than copper, this is my take on the liability question.

Your contract ends as soon as you leave the door and get paid. If you have any warranty terms they are probably for workmanship under these you would simply re-do work you havnt done properly if it can be proven you havnt done it properly. If your faulty workmanship caused damage you are only liable if it can be proven you acted negligenty.
In any case faulty materials aren't your responsibility because you arent the supplier of those materials. Customer pays you to buy them you are just an intermediary between customer and merchant. You are a service provider and can only be held accountable for faults in your service not faults in factory made products.

Nor are they merchants responsibility because stuff they supply comes packaged and have undergone quality controll by manufacturer. Unless again merhant has been negligent in storing it badly resulting in the fault for example.

The manufacturer gives end user the guarantee that the item will function over certain number of years and is directly liable for any damage caused by failure of that guarantee.
Householder should claim off house insurance to save everyone, themselves included a headache.

Copper fitting that causes damage can almost certainly be atributed to improper installation putting installer at fault. Whilst plastic can easily be checked for proper installation. More sleepless nights for everyone!