Fernox Tf1 total filter reversed flow

[DaveB0360]

Well many of us do, do the gas safe registration from home as it’s usually the last job and you don’t have to be stood in the customers house to do it. The benchmark as far as I’m concerned is key. It should be completed to show the correct commissioning procedure. So he didn’t use a flue gas analyser?? Burner shouldn’t really need adjusting out of the box but should be checked. To be honest it’s not a case of getting the engineer in trouble. If he’s qualified he should know what he should be doing and not cut corners. Being gas safe is sadly no guarantee of workmanship. I always show customers pics of my installs or am happy to provide previous customers details for reference. The pipe runs could be down to a lack of communication. If you don’t specify then it is down to engineers best judgement. Show us some pics

I need to go charge phone then I'll post some pics. I hate being critical, especially when he's the guy that's invested in his qualifications, not me. But I know I could truly have done a better job and have done pre gas safe days. Trapped condensate pipework etc.... Doesn't inspire confidence in employing 'skilled' supposed craftsmen.

 

[DaveB0360]

Well many of us do, do the gas safe registration from home as it’s usually the last job and you don’t have to be stood in the customers house to do it. The benchmark as far as I’m concerned is key. It should be completed to show the correct commissioning procedure. So he didn’t use a flue gas analyser?? Burner shouldn’t really need adjusting out of the box but should be checked. To be honest it’s not a case of getting the engineer in trouble. If he’s qualified he should know what he should be doing and not cut corners. Being gas safe is sadly no guarantee of workmanship. I always show customers pics of my installs or am happy to provide previous customers details for reference. The pipe runs could be down to a lack of communication. If you don’t specify then it is down to engineers best judgement. Show us some pics

He used a sniffer to check for gas leaks but that's it, never checked anything else.

 

[Riley]

So never even did a tightness test at the meter. I’m calling not gas safe

 

[DaveB0360]

So never even did a tightness test at the meter. I’m calling not gas safe

Now that, I'm not sure about, I left him to do the gas pipework in the outside box so couldn't say exactly what he did at meter (it was a new main connection, house had never had gas in before). He set his sniffer off to calibrate but I never saw him use it.... Not indoors anyway.

 

[Aire]

Haha, love how your initial concern is with the filter and then on a side note describe a very poor and possibly dangerous gas installation . I don't know why you feel bad at possibly getting the fitter into trouble, you've paid a professional to come into your home and by the sounds of it all he has done is put you and your family at risk. I wouldn't think twice about notifying gas safe.

 

[snowhead]

You need to get this sorted out.
If there's a warranty issue with the boiler the first thing the manufacturer will want is the Benchmark paperwork.
If the guy is not registered you'll have to pay for any repairs.

First I'd contact the Guy who fitted it and ask him to fill in the Benchmark paperwork and say you have concerns about all that you've stated.

The flue is a serious situation.
He'll need to employ a roofer as he clearly doesn't have the appropriate skills.

If it turns out the guy that fitted it is not Gassafe you'll end up having to have the boiler removed and refitted by someone who is.
But by that time Gassafe must have got involved.

 

[DaveB0360]

Haha, love how your initial concern is with the filter and then on a side note describe a very poor and possibly dangerous gas installation . I don't know why you feel bad at possibly getting the fitter into trouble, you've paid a professional to come into your home and by the sounds of it all he has done is put you and your family at risk. I wouldn't think twice about notifying gas safe.

Hi, my initial was intended to see how effective this forum might be at providing some help, responses were helpful, thanks, so I then thought I'd sound out any respondents on their opinions of other concerns I have.
I'm a very fastidious person and like things done right. I was grateful for this fitter coming out and getting us up & running because we were cold with no heating. So when he powered the system up and we were warm at last, we celebrated and were happy. It's only since, that I've been trying to finish the job (box work, earthing etc) that I've noticed these errors. I showed him the flue from an upstairs window and he simply said, I don't think rain will get in. Not the response I was expecting so I looked in more detail. I've got a detector nearby and not had any alerts but I doubt flue the flue will survive one of our northeast Coast storms.

 

[DaveB0360]

You need to get this sorted out.
If there's a warranty issue with the boiler the first thing the manufacturer will want is the Benchmark paperwork.
If the guy is not registered you'll have to pay for any repairs.

First I'd contact the Guy who fitted it and ask him to fill in the Benchmark paperwork and say you have concerns about all that you've stated.

The flue is a serious situation.
He'll need to employ a roofer as he clearly doesn't have the appropriate skills.

If it turns out the guy that fitted it is not Gassafe you'll end up having to have the boiler removed and refitted by someone who is.
But by that time Gassafe must have got involved.

Thanks for the advice. I checked him with gas safe and he was a genuine gas safe registered fitter. His qualifications included 'non masonry flue' so assumed he could competently install the flue. I even precision cut the elliptical ceiling opening for him .... There were also references on a local Web site praising him so I thought I'd be in safe hands.

 

[DaveB0360]

Thanks for the advice. I checked him with gas safe and he was a genuine gas safe registered fitter. His qualifications included 'non masonry flue' so assumed he could competently install the flue. I even precision cut the elliptical ceiling opening for him .. There were also references on a local Web site praising him so I thought I'd be in safe hands.

Here's some photos.

 

[Aire]

Obviously we cant see everything from the photos but nothing immediately concerns me with those photos, obviously I can't see how the tiles are fixed but I can't see the gap you mention. The filter looks Ok but again I can't see which way the direction arrow is pointing, if it's pointing up then all is good. So the only concerning parts is the benchmark not filled it, the flue not been clipped and the possibility he hasn't commissioned the boiler, and the condensate looks like it might be running slighlty up hill. If you are generally concerned then you can either call gas safe or another local engineer to come and check it over.