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Discuss Landlord dispute gas boiler in the Central Heating Forum area at UKPlumbersForums.co.uk.

  1. Niall Mcnamee

    Niall Mcnamee New Member

    IMG_6082.jpg IMG_6080.jpg IMG_6080.jpg IMG_6077.png
     
    • Informative Informative x 1
  2. Niall Mcnamee

    Niall Mcnamee New Member

    Hi. I have moved out of a house a week ago. Check out went fairly well but now a week later the landlord has claimed we have tampered with our gas boiler and said the valves have been blocked with silicone between feb 7th when british gas done a service and august. Claiming it will cost £312 to replace. Any advice as to why anybody would have done this would be greatly appreciated and does anybody have a estinate it would cost to truly repair
     
  3. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Yea the service engineer either the last one or the few before as they've snapped the head off the gas valve screw and was probably leaking so that's why the added silicon

    Big nono, needs a new gas valve
     
    • Optimistic Optimistic x 1
  4. townfanjon

    townfanjon Trusted Plumber GSR Top Contributor!!

    cant understand why hes having a go at you , its BG he needs to contact
     
    • Agree Agree x 1
  5. bacon_sandwich

    bacon_sandwich GSR

    Reminds me of a testpoint i rocked up to and i only looked at it and it sheared off. These two holes are the testpoints gas engineers use when servicing. It looks like a Potterton Suprima. It may be just possible to get them out and replace them, otherwise new gas valve as mentioned. The silicon is, well, not good and as it stands, if it is leaking, it should be isolated.
     
  6. Niall Mcnamee

    Niall Mcnamee New Member

    Thanks so much for your replies. My issue is the landlord is claiming i have done this. They are basically saying i have put my family and neighbours lives at risk. Would british gas not have picked up on this at the february service?
    In the two years i have been at the property not once have i accessed the boiler and have never needed to
     
  7. Niall Mcnamee

    Niall Mcnamee New Member

    If damage was done to the system should i be seeking legal advice as to the risk my family could have been under when i wasnt informed? Surely british gas would have noticed this
     
  8. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Ask them why you would need to undo the pressure test points on a boiler answer you wouldn't push it back to British gas there problem, nothing to do with you

    And tbh no they don't care (British gas)
     
  9. Niall Mcnamee

    Niall Mcnamee New Member

    Thanks mate. This has been really bothering me since i found out
     
  10. Ric2013

    Ric2013 Plumber Top Contributor!!

    If you didn't tamper with the boiler, argue your case. Basically, the L must refund the amount of money not in dispute, but due to new (2007) requirements on tenancy deposits, (s)he doesn't get the disputed money either until it has been through arbitration or court. And I'd like to see how They are going to prove you did this.

    Tenancy deposit protection: Overview - GOV.UK
     
  11. Niall Mcnamee

    Niall Mcnamee New Member

    They are basically saying the british gas service was done in february and i have tampered with it since then.
    They now have a report from their plumber which they are using as evidence so its up to me to prove i did not tamper
     
  12. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    What's he saying and is he gas safe if he's not doesn't mean the paper it's written on
     
  13. bacon_sandwich

    bacon_sandwich GSR

    See if you can get the last service sheet done on the boiler or even the one before, if there are figures for boiler gas pressures then it helps to understand who touched it last, if fact any gas pressure test could really have been done from there. If the sheet states cannot be done as sheared off or any other comment, again it will help. It is a bit bizarre the landlord is pointing the finger at you but i suspect he wont know who has done what and i expect the service companies would be saying they would never do anything like that...
     
    • Like Like x 1
  14. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Doesn't want to pay for a new gas valve so passing the book (**** rolls down hill)
     
    • Agree Agree x 1
  15. Ric2013

    Ric2013 Plumber Top Contributor!!

    Yeah they'll say that (viz. that it's up to you to prove your innocence). But if you google the other side of the story you'll find plenty of landlords moaning about how unfair the arbitration services used by the TDS/DPS etc are and how they nearly always side with the tenant.

    Your landlord has my sympathy because it seems like a bodge done by a gas installer and the gas installer is saying 'not me, honest gov'.

    But you're innocent until proven guilty, and I see no motive for you fiddling with these screws so I doubt it was you and I suspect any arbitrator would see it in the same way.
     
  16. Niall Mcnamee

    Niall Mcnamee New Member

    I havent a clue. It wasnt done in my presence and have no idea who he is
    To be honest i think its linked to the estate agent and theyre scamming me
     
  17. Ric2013

    Ric2013 Plumber Top Contributor!!

    Having been on the other side of the fence, I have experience of an idiot letting agency saying I could charge the tenants for xyz but then having no evidence of condition as the inventory was done so badly. I realised I didn't have a leg to stand on so I didn't even attempt to charge the tenants. Sound like your landlord is trying it... but how does s/he prove you did this unless there is photographic evidence of the parts of the boiler that cannot possibly be on the inventory because no one normally is able to access them? I agree: estate agents and Conservatives...

    But just as the Conservatives got a kicking in the General, I think you'll win this if you just dispute your case and don't roll over and say okay, yes I'll pay it because you've scared me into thinking I can't win.
     
    • Like Like x 1
  18. Niall Mcnamee

    Niall Mcnamee New Member

    Thanks. You have made me more confident with my dispute claim
     
  19. Best

    Best Trusted Plumber

    Interesting your landlord has claimed you must have tampered with the gas boiler and that you put your families lives in danger.
    I would put those exact words straight back to your landlord as a quote, then further reply with your own words stating that only BG has worked on the gas boiler and since the landlord has said it has endangered you and your family, you now will be seeking compensation for the false allegations against you of damage to his property, of doing illegal gas work (to a gas appliance of which you are not Gas Safe qualified and have no reason or knowledge of to tamper with), and the danger he confirmed from the gas boiler that must be due to his service engineers faulty work.
     
    • Like Like x 3
    Last edited: Aug 11, 2017
  20. plumbgaspaul

    plumbgaspaul GSR

    Niall, if you have any emails etc of contact with your landlord or letting agent when anything has gone wrong or required repair in this property and you can show you have been a good tenant - e.g. letting BG in to conduct the gas safe checks etc then your landlord will find it impossible to hold you responsible. I would inform him that you understand that only a gas safe engineer can look at gas appliances such as the boiler / gas hob etc and therefore you would not touch it, especially as it would not cost you as a tenant to repair and this would be their responsibility and cost to pay. He is just trying to recoup the costs as there is no was he is going to get BG to cover the costs. If he cannot prove they are responsible it is even less likely he can do this to you. Was your deposit held in the legal deposit scheme?
     
    • Like Like x 1
  21. Chuck

    Chuck Active Member

    Probably not just you.
     
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  22. Niall Mcnamee

    Niall Mcnamee New Member

    It was yes. Thank you for your reply and advice mate
     
  23. Niall Mcnamee

    Niall Mcnamee New Member

    I have numerous texts informing them when the washing machine belt broke and shower packed up which they repaired. Why would they think i would mess around with a gas appliance is beyond me. I will seek legal advice when undisputed deposit amount clears
     
  24. kozak1968

    kozak1968 Plumber GSR

    What gives your landlord reason to suspect that you have tampered with the boiler?
    Having disputes with a landlord can make them find any excuse to blame you.
     
  25. plumberpete

    plumberpete GSR

    why would you tamper with any boiler when the landlord would get it repaired.call his bluff and contact gas safe no way are you responsible for this.
     
    • Agree Agree x 1
  26. Niall Mcnamee

    Niall Mcnamee New Member

    Thanks. I have submitted a form to hse that the landlord has never provided us with a gas safety certificate and the situation im in now
     
  27. 1Steven

    1Steven Plumber GSR

    They have no proof that you did it, until they prove you did. Which is not going to happen, leave the ball in their court.
     
  28. StephenRowley

    StephenRowley New Member

    No its not its up to them to prove it, in a court they've got to prove its more likely that you did the damage rather than the last person to service it.
     
  29. Matchless.plumb

    Matchless.plumb Trusted Plumber

    I always thought only gas safe engineers are allowed to open up a boiler anyone who doesn't hold the gas safe registered license will break the law. Hoewever, the pictures taken could be possible the ones from the landlord and he has opened up the boiler. Perhaps, somone of his guys, or himself has manipulated the boiler gas valve.

    The way I would handle it, is exactly the way as @Best@Best has described it. I wouldn't let anyone ****ing me on my legs and it seems like they trying it with you now.
     
  30. Best

    Best Trusted Plumber

    I think you just need to treat it as a legal matter and simply look at it as unproven allegations to attempt to extract money of you.
    I would be fuming if a landlord accused me of that.
    It is essential you have a letter sent immediately to reject the allegation. Keep a copy. You don't need a solicitor to do that first letter, but just keep it basic. Leaving it for a long period before replying seems wrong. Any court will want to see what your initial rely was, although highly unlikely it will go to court.
    Do not ever mention later that you know anything about the gas boiler workings! You can later say you never have seen those parts, except in the photos and have been advised by Gas Safe and gas engineers that only a qualified gas engineer can legally remove a gas boiler casing and only normally for servicing.
     
  31. Niall Mcnamee

    Niall Mcnamee New Member

    Its being disputed through the deposit protection scheme. Im awaiting feedback from them. I have already reported the landlord to the HSE and hopefully it will be traceable as to who has done this or when. Im hoping this thread can be used as evidence with dps. Speaking to citizens advice in near future
     
  32. Best

    Best Trusted Plumber

    Good! As long as any allegations made directly or indirectly against you are denied by letter(s) to each source.
    It is always a paper trail.
    Be it Landlord, Letting Agent, BG, or any other, - you send each a letter to deny any tampering with boiler. Registered post advisable and doesn't cost much extra for small envelope.
    Destroy a person by words.
    Keep us informed of each stage
     
  33. Niall Mcnamee

    Niall Mcnamee New Member

    Update on what landlords claiming

    20170819_153122.jpg
     
    • Funny Funny x 1
  34. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Hahaha they don't do anything to effect the running costs

    They don't change the amount of gas being used
     
  35. Niall Mcnamee

    Niall Mcnamee New Member

    Its f*****g ridiculous now. If i wanted to reduce costs i would have turned down the thermostat on the wall or switched heating off
     
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