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Radiator Problem

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Hi, we’ve just had a new large vertical radiator added to a previously fully working heating system. This new radiator only gets hot when all the other radiators are off. When the other radiators are on, the new radiator remains cold. All radiators have been bled. Our plumber is suggesting installing a new pump or having a power flush. Any ideas?
 
There are some modern designer types that have a baffle/flow diverter you push into the base on the flow connection side. He/she didn't miss it by any chance? It is possible and if it was lost in the packaging somewhere it may be a genuine mistake. Might be better to ask the manufacturers if you supplied it or if they did ask them to look into it.
 

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