Slow delayed paying customers

[andyplumber]

i have terms set on all my quotes and i list everything that involved on the job so customers can't say "i thought we were having this done or that done " sorry if it not on the quote its not getting done but i do state these terms which i have a full A4 pice of paper off below is just a example of my terms

The company will carry out the whole of the works specified in this quotation at the price quoted during normal hours, which are between 9am and 6pm Monday to Friday. Any variations or additions requested by you will be subject to an additional charge and if the company is delayed or prevented from installing by the agreed date due to delay or default on your part, the company may on written notice to you add additional charges.

and i also state payment on completion if not paid within 7 days 8% late payment fee will be added to invoice total

i usually get paid on completion or on the 6th day lol

 

[firemant]

Do you not allow 30 days?

Do you LP?
My terms are generally pay on the day and a deposit to cover any parts required to he ordered.
TBH, WhenI first started I was under the daft impression that it is more professional to invoice with,say, 14 days.

 

[Last Plumber]

Do you LP?
My terms are generally pay on the day and a deposit to cover any parts required to he ordered.
TBH, WhenI first started I was under the daft impression that it is more professional to invoice with,say, 14 days.

Yes. I put a bit of detail in post 34.
If it’s a commercial job or one worth a fair bit I ask for a deposit then stage payments and I make sure I’m always in front and safe financially should anything go wrong.

 

[Ric2013]

i have terms set on all my quotes and i list everything that involved on the job so customers can't say "i thought we were having this done or that done " sorry if it not on the quote its not getting done but i do state these terms which i have a full A4 pice of paper off below is just a example of my terms

The company will carry out the whole of the works specified in this quotation at the price quoted during normal hours, which are between 9am and 6pm Monday to Friday. Any variations or additions requested by you will be subject to an additional charge and if the company is delayed or prevented from installing by the agreed date due to delay or default on your part, the company may on written notice to you add additional charges.

and i also state payment on completion if not paid within 7 days 8% late payment fee will be added to invoice total

i usually get paid on completion or on the 6th day lol

Andy, that is beautifully written. Sounds friendly and is accessible, but also lays down the law. Did you word that yourself, or did you modify it from a pinched document from somewhere. If the latter, can you point me in the right direction?

 

[andyplumber]

Andy, that is beautifully written. Sounds friendly and is accessible, but also lays down the law. Did you word that yourself, or did you modify it from a pinched document from somewhere. If the latter, can you point me in the right direction?

Me and the Mrs worded the terms as she’s a director and she good with words Lol but I did do some research on the internet when I set up the ltd business to see what other companies were doing regarding payment and additional fees.

 

[Jock Spanners]

Thanks guys. Has anyone got an exemplar contract I could see?
FYI here is the link to a well known plumbing company's terms and conditions - all three sides of A4!

Terms and Conditions :: Pimlico Plumbers

 

[bert large]

I maybe wrong but I'm fairly sure there is little you can do legally to enforce payment before 28 days has elapsed. I remember looking into it many years ago & found some government document stating such.