Vaillant EcoMAX Error

[Rachelen86]

PLEASE HELP! We had a water pipe burst down the street, which resulted in our water being cut off for a good part of the day! The water came back on about 3 hours ago but our Vaillant EcoMAX Combi boiler is now showing an F.25 error code with a crossed out flame image next to it! I have read some help online but it makes no sense to us! PLEASE PLEASE HELP its snowing outside and we are FREEZING!!!

 

[pauls]

the crossed out flame the boiler has gone into lockout and needs to be reset there should be a reset button.

 

[Rachelen86]

We did think of that already, problem is we cant find a reset button :-S

 

[oldplumber]

4 buttons on console. push and hold in top left (over the minus button) for 1 second. f25 is showing water switch fault or system pressure to low, if reset button fails to work check system pressure is 1 bar or over or if not refill system via filling loop o allow boiler to work again.

 

[Rachelen86]

We have done that, it goes to boost up and then stops and the error msg appears again about 30s later

 

[oldplumber]

time to call out a gas technician Im afraid

 

[Reg Man]

Have you check the system pressure? (gauge should read 1 > 2 bar) If not charge through filling loop. If this is Ok. You mey have some dirt thats been dragged up the main. So will need a competent engineer to look at it.