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I have recently fitted a baxi neta tec 24 kw combi. I understand its only been out around 1 month or so. Had problems after installation regarding de-aeration process. It didnt recognise it was natural gas ( this boiler can be piped straight upto lpg also with no conversion).

Anyone else had this same problem?
 
Only saw these today in a brochure in Plumb. Look quite good. I'm on a course on Thursday for the Duo Tec. Will be good to see if they have made some improvements as I do a lot of work on the last/first Duo Tec.
 
To be honest it seems like a real state of the art boiler. Spoke with the technical today and they reckon its a pcb fault. Not good when you've supplied the boiler to the customer and it doesnt bloody work first time!
 
Never is tbh, but when you have a state of the art thing, there are likely to be a few teething problems with the first few. It's if the problem can be fixed quickly by the manufacturer. Baxi are usually quite good. Apparently we had a rep from Baxi in at our place and all the Duo Tec's we have on patch are covered by a 5 year warranty! Bonus!
 
Fitted my first one last week and they seem to be really good, I think I will be fitting a lot of these.
 
they look very easy to work on aswell
 
i have fitted 3 duotec 2 good boiler just found the gas inlet a bit hard to get at baxi are talking about putting a test point outside the boiler
 
To quote from an old game i used to play

"I just want to say one word to you. Just one word: plastics."
- Calder Willingham, The Graduate

:lol:
 
Do your self a favour and fit the Duo-tec 2..Plastic is ****e.And NO they are not easy to work on
 
Most boilers have lots of plastic, I went to a 4 year old wb tonight with plastic leaking inside
 
Most boilers have lots of plastic, I went to a 4 year old wb tonight with plastic leaking inside
thats exactly my point go to a 4 year old duotec and you wont have any plastic leaking,and poxi did warn of the neta tec when it was launched i have been to look at one and have a course on it next month i dont like it,its plastic,plastic is ****
 
thats exactly my point go to a 4 year old duotec and you wont have any plastic leaking,and poxi did warn of the neta tec when it was launched i have been to look at one and have a course on it next month i dont like it,its plastic,plastic is ****
Don't think you can go wrong with them at the moment with the 5 year warranty.
 
i had a netatec fitted 3 weeks ago [sept 22nd] its just failed, error number 133= interuption or flame failure which indicates errors that prevent burner from starting.
called out my installer who had just been to another one he had installed with the same fault, could be this is an inherant problem, baxi engineer is due today, will update on progress.
my 25 year old baxi bermuda back boiler never had any faults at all, WHY! did i change it.
 
just finnished installing one today for my mother in law no less,red the bumph looked good ,am stuck at error 133 cant reset so phoning the bad music and appology for not dealing with you number in the morning .
 
boiler now repaired, the fault was with the gas valve showing error code 133, the engineer replaced it, then he was going to another customer with the same fault.
 
boiler now repaired, the fault was with the gas valve showing error code 133, the engineer replaced it, then he was going to another customer with the same fault.

Oh Dear..Wondered why i was sent out another gas valve for these boilers last night..Common fault already ?????Hope not
 
i had a netatec fitted 3 weeks ago [sept 22nd] its just failed, error number 133= interuption or flame failure which indicates errors that prevent burner from starting.
called out my installer who had just been to another one he had installed with the same fault, could be this is an inherant problem, baxi engineer is due today, will update on progress.
my 25 year old baxi bermuda back boiler never had any faults at all, WHY! did i change it.

baxi lost me with their barcelona combi , and their heat only condenser they brought out 10-15 years ago.
my old man installed one in his own place , went through 5-6 pcbs before throwing it in the skip and fitting a worcester.
another we installed for a 'wido' car dealer had the baxi engineer out 42 times , he kept a record , ended up receiving cash from baxi , he used that to buy a worcester.
will never fit a baxi or potterton boiler if i m supplying.
out of around 50 boilers i v fitted on contract this year ,couple were potterton promaxs, only boilers not to fire up and require a manufacturer visit to replace faulty parts on a brand new boiler .
no problems with vaillant , worcester , glow worm , viessmann , ideal .
baxi should stick to what they did best, cast iron . maybe turn their attention to making rhones and downpipes that dont require any electronics to work 🙂
doing some contract servicing at the moment , seeing a load of potterton envoys (same casing as the suprema , but its a heat only condenser) ,nearly every one has had 3 or 4 pcbs replaced in the 10 years they ve been in. they even supply you faulty brand new replacement pcbs , a real headache if you aint used to working on them .
 
baxi lost me with their barcelona combi , and their heat only condenser they brought out 10-15 years ago.
my old man installed one in his own place , went through 5-6 pcbs before throwing it in the skip and fitting a worcester.
another we installed for a 'wido' car dealer had the baxi engineer out 42 times , he kept a record , ended up receiving cash from baxi , he used that to buy a worcester.
will never fit a baxi or potterton boiler if i m supplying.
out of around 50 boilers i v fitted on contract this year ,couple were potterton promaxs, only boilers not to fire up and require a manufacturer visit to replace faulty parts on a brand new boiler .
no problems with vaillant , worcester , glow worm , viessmann , ideal .
baxi should stick to what they did best, cast iron . maybe turn their attention to making rhones and downpipes that dont require any electronics to work 🙂
doing some contract servicing at the moment , seeing a load of potterton envoys (same casing as the suprema , but its a heat only condenser) ,nearly every one has had 3 or 4 pcbs replaced in the 10 years they ve been in. they even supply you faulty brand new replacement pcbs , a real headache if you aint used to working on them .


baxi have made some crap boilers the Barcelona and Bahama being the worst but they have also made very good boilers the 105 and duotec,worcester are not as good as people think they are made of plastic and vailant who own glowworm who own heatline are out to rip people on spares by putting a 200 % mark up on parts,not forgetting that vailant had the gasket issue on some condensors that would torch the boiler
 
you work for baxi GM ?
fitted around 200 ideal mini combi standard effiencies and never had problem with them firing up out the box. fitted a few off the new logics and they are a far better boiler than the potterton promax , and not just to look at. all boilers have there pros and cons mate , we both know that . i still see baxi bermudas , 30 odd year old and all they ve had replaced are thermocouples , virtually bomb proof if fitted right in the first place.
ideal have made some stinkers as well , the reponse 120 , isar , icos .

just think Baxi/Potterton dropped the ball when it came to boilers with electronics. Watchdog , Suprema PCBs , need i say more ?

worcester have different class back up . straight through to their tech line , open weekends and till 8pm through the week, no waiting in a queue listening to elevator music, next day call outs under guarantee inc sats, suns and bank hols. fit as much plastic in there as they want, they re the ones who guarantee it. i fit them, guarantee system , and let the maufacturers take care of their bit. all worcesters have a 5 year guarantee till end off the year.

just fitted a viessmann in my own place, impressed so far, GR + CA spot on out the box. plastic grndfos designed block and rubber flow and returns hoses inside. rubber hoses in your car cooling system running at +100 so i aint to bothered about rubber hoses and plastic in a boiler that runs at max 82.
 
Ive fitted Baxi now for 15 yrs 105e 105he Duo tec. Had very few and I mean very few probs in all that time. On average we fit around 5 boilers a month so a lot over 15 yrs. The Netatec is a cut priced boiler going head to head with manafactures doing the
Same dance. 5 yr guarantee made of plastic. Most probs with the netatec is infact
Down to the installer not following the commissioning sequence,it's not a fire and go
Boiler like in the past. One bad point the fitting jig is a pain to hang the boiler on.
Apart from that it seems ok. If there is probs Baxi offer a good call centre service and engineer call out.
 
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you work for baxi GM ? quote 0.004
no,just fit and work on them if i worked for baxi you would not have read the other posts by me in this thread,just heard they have launched the potterton appollo same as the neta tec? seems to me they are using older boiler names netatec=netaheat appolo =thorn/myson appolo
 
well,the clock has now had to be replaced as it was loosing 5 minutes per week.
on top of that, the error code 133 has emerged once again, 4 weeks after having a new jet fitted due to the same error code. this time however up to now, the boiler is fireing up, after useing the reset button, but it will not fire up automatically from the timer.
this boiler is now only 8 weeks old!!!
 
Iv fitted 4 now and 2 of them have had this problem 1 of which is today so embarrassing, fitted your new boiler but it don't work ha
 
Iv fitted 4 now and 2 of them have had this problem 1 of which is today so embarrassing, fitted your new boiler but it don't work ha

When you first set it up, you need to make sure the case is on, also run hot tap while the boiler is running for first time. Takes about 15mins.
This is what the rep told me and it's how I have been doing it and it has worked every time so far, fitted about 8.
 
I also had a lose connection on diverter valve and heating wouldn't work, I just plugged it back in.
 
i am sure BAXI will sort the valve issue out quickly,until then i will keep fitting the heat max and duotec one i am a great believer in simplicity ,make a boilers brain to sophisticated and it just gets confused LOL,and who really needs a boiler that can go strait on to NG or LPG?i bet most of us dont even do LPG and if you do what was wrong with buying jets to convert it and setting the gas valve up?
 
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i am sure BAXI will sort the valve issue out quickly,until then i will keep fitting the heat max and duotec one i am a great believer in simplicity ,make a boilers brain to sophisticated and it just gets confused LOL,and who really needs a boiler that can go strait on to NG or LPG?i bet most of us dont even do LPG and if you do what was wrong with buying jets to convert it and setting the gas valve up?
The duotec sets up the same as the netatecs
 
Not fitted one yet but going on the course next week to have a look at them. Have to say that i'm having second thoughts with the negative feed back. I have already raised the issue with the gas valves with the rep and he denied any knowledge of problems.
 
Not fitted one yet but going on the course next week to have a look at them. Have to say that i'm having second thoughts with the negative feed back. I have already raised the issue with the gas valves with the rep and he denied any knowledge of problems.
I was told that there is only a problem if you do not set it up right from the start.
I have set all mine up as above and not had any problems.
 
fitted 4 altogether , one had a naf divertor valve .also had problems with the initial aeration at start up on all of them.baxi engineer told me to leave link in before wiring up while aeration is in progress and to keep the hot tap running to keep it cool so ill try that on the next one i fit.just think its a few teething problems with the boiler tbh
 
fitted 4 altogether , one had a naf divertor valve .also had problems with the initial aeration at start up on all of them.baxi engineer told me to leave link in before wiring up while aeration is in progress and to keep the hot tap running to keep it cool so ill try that on the next one i fit.just think its a few teething problems with the boiler tbh
I was told mine was diverter valve over phone, turned out just to be connection.
 
Ok changed the gas valve for the one in office now managed to get it to fire but during the gas type check it kept getting to max temperature and turning off so I thought ill keep the hot tap running and it completed the cycle . Sorted but now the heating won't work temperature just goes up too max and cuts out but no heat coming out the flow hope u guys are right and its the diverter just waiting for the Nazi man too show up
 
Ok changed the gas valve for the one in office now managed to get it to fire but during the gas type check it kept getting to max temperature and turning off so I thought ill keep the hot tap running and it completed the cycle . Sorted but now the heating won't work temperature just goes up too max and cuts out but no heat coming out the flow hope u guys are right and its the diverter just waiting for the Nazi man too show up
check the wire into divertor.
 
The majority of these parts (Generic) are used in other manufactures boilers if you look hard enough. Agree there is no excuse for failure within 4 weeks of instalation..For what its worth most of the ones i have been (Roughly about 5 all netatecs) to are Baxi wireless setting up problems..Best advice i can give, Fit a Honeywell/Drayton single channel timeclock and RF/Wired thermostat.
 
They seemed to have changed the blow off design on the netatecs already. It's now on the left.
 
wish they would put the pressure gauge on the front its stupid under the boiler same place as the old puma
Yep I agree, does not look good. Also the front panel doesn't fit very well and could do with been better quality, really bad on duotec.
 
is there a big difference in price between the duotec2 and netatec on say a 28kw?
Not sure, I fitted a 40 kw duotec the other day , it was about £900 I think.
The 24kw Neta is about £600 ish and the 28 is about £650 ish inc.
Not fitted any other duotecs.
 
Think it's the 5 year guarantee that is selling them at the moment, not sure what I will be fitting next year when that runs out.
 
yes probably as you know you only get 2 years with the mk1 and thats if your in the worx scheme,saying that i have loads of 6 year old platinum's with the 5 year warranty never seen heatteam then some the fan has died on swings and roundabouts i suppose
 
I will see who offers a 5 year warranty and take it from there.
Got to say I do like the netatec though, small, cheap and built by baxi.
 
out of fifthteeen fitted twelve have had various problems, inlet test point is really hard to get to, washers pack are slighty oversized so really difficult to fit when fitted to minium height to surface, gas valve problems diverter problems won't waste anymore time on them anymore!
 
out of fifthteeen fitted twelve have had various problems, inlet test point is really hard to get to, washers pack are slighty oversized so really difficult to fit when fitted to minium height to surface, gas valve problems diverter problems won't waste anymore time on them anymore!
I read the instruction and follow what the rep told me, maybe I have been lucky but I think these are a really good boiler.
Think I am on about 10 now.
Please list all the faults you have had.
One thing for sure this is not just a plug in and play boiler.
 
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have fitted one and had problems with it,customer supplyed boiler because of 5 year waranty baxi wont honour that now because i didnt register with works first there was nothing supplyed with the boiler to tel me this . do me and the customer feel like weve had our pants pulled down =yes . these boilers and baxi support are crap,worster all the way for me.
 
have fitted one and had problems with it,customer supplyed boiler because of 5 year waranty baxi wont honour that now because i didnt register with works first there was nothing supplyed with the boiler to tel me this . do me and the customer feel like weve had our pants pulled down =yes . these boilers and baxi support are crap,worster all the way for me.
What problem did you have.
 
couldnt get it out of chimney sweep mode press the 2 buttons and display kept going back to 303 80, after spending about 50 mins on the phone to baxi and doing a re commition they said as it was working they would be round to look a week later, before week was up the customer had to phone them because heating hadnt come on they left him with no paperwork so dont know what was wrong.
 
couldnt get it out of chimney sweep mode press the 2 buttons and display kept going back to 303 80, after spending about 50 mins on the phone to baxi and doing a re commition they said as it was working they would be round to look a week later, before week was up the customer had to phone them because heating hadnt come on they left him with no paperwork so dont know what was wrong.
In my opinion most of the problems are the engineers fault for not reading the instructions.
I always run the hot tap and have the case fully on before I fire it up for the first time.
At the moment I have had no real faults and have now fitted quite a few.
I would say there a great boiler for the money.
Baxi really need to change the set up of these boilers as most plumbers do not read or follow the instructions.
Not really baxi fault but they will get slagged off on forums.
I do agree there is some minor things that need to be changed.
The washers are to big.
The pressure gauge is hard to see.
The control panel is not of the best quality and doesn't close very well.

Now compair this boiler to any other in the same price range, the Neta Tec is by far the best. Ferroli or a baxi ? Lol
 
Hi all, i am a commercial gas engineer and have just purchased one on the above boilers to be fitted in my home. Not sure if i am thinking i have done wrong...

Whats with the self commissioning?

I was talked into getting this by there rep in plumb in Manchester, got a 28kw, with flue kit and remote clock/stat for £680, so was pretty impressed. Boiler looks simple and easy to work on (he had a demo there), 5 year gaurantee, next day call-out etc..

Any one any info about commissioning side, as that seems to be were the problems stem from.

Thanks in advance....
 
If you would like to ring me I can talk you though it. 01943876999
Tips.
Run hot tap all the time while setting up.
Make sure case is on do not start the boiler without case on.
Then just follow the instructions on the front.
I fitted a megaflow today and the set up is the same. Again I had no issues at all.
These boilers are very good. Most of the problems are installers not reading instructions or not following them.
Regards.
 
Thanks for the reply mate.

When are you available to talk. As i am not fitting until Sunday. Just downloaded the installation instructions and doesnt seem to bad. Just doesnt mention about running hot type while it is going through sequence.
 
Thanks for the reply mate.

When are you available to talk. As i am not fitting until Sunday. Just downloaded the installation instructions and doesnt seem to bad. Just doesnt mention about running hot type while it is going through sequence.
Ring me Sunday if you like. Really easy to fit. No it doesn't say about running hot tap but I was told too do it by the rep before I fitted any. I have now fitted about 10 or so now with no problems at all.
 
Thanks for the reply mate.

When are you available to talk. As i am not fitting until Sunday. Just downloaded the installation instructions and doesnt seem to bad. Just doesnt mention about running hot type while it is going through sequence.

Very good boiler for the money.
 
Cheers mate, expect my call at some point.....

Going from a Baxi bemuda 100 lol...

So just hope this is 100 x better....
 
System will need a really good clean out, if I was you I would put some deposit remover in system and run it around with old boiler for a few days. Then fit a filter such as a TF1
 
X300 be good enough?

I am replacing a couple of radiators on thursday night so will add it then. How much will i need do you think? 10 Radiators on my system. Got no were to install a filter as all my pipework in wall so not accessible. Unless they can be installed within the boiler somewhere???
 
Will also be added x400 when i have finished install or is it not worth it?
You don't really want to put all that muck in new boiler. I would flush it first and then just do hot and cold flush with new boiler in. I would make sure I had filter on return.
 
I didnt mean to write bumuda should have been bahama sorry.... Would you still use the diposit remover?
 
Changed a rad about 3 months ago and all that came out was a bit of black water, had no slugs in the rad at all... All the pipework in my house is plastic with 10mm ends to rads. Should it require that intense treatment? (not meaning to sound that i am not taking your advice just curious)
 
Changed a rad about 3 months ago and all that came out was a bit of black water, had no slugs in the rad at all... All the pipework in my house is plastic with 10mm ends to rads. Should it require that intense treatment? (not meaning to sound that i am not taking your advice just curious)
If its all plastic then you are right... Depends on system.. If there are any problems with water quality baxi will void warranty.
 
How will i know if the water quality is to there liking? As it must be a easy get our clause for them...
 
Think it changed a little ..in my head I was looking at an old baxi bbu with gravity water etc.. Now it's plastic pipe etc .. It cannot be that old then really.
Would still fit filter.
 
How will i know if the water quality is to there liking? As it must be a easy get our clause for them...
If you clean it and fit a filter then you will be fine.... They don't try and get out of things, but they will not cover it if is black sludge....
 
My house has been up for 11 years and was completely stripped out about 8 years ago due to internal walls falling down (another story). If i was to flush the system out on install and but some x400 in will that surface? As i have no were to install a TF1 filter, as all pipework is in walls or underfloors (8ftx4ft sheets upstairs).
 
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You would put x100 in after not x400..
I would always advise on fitting a filter wer possible. If you are not able to fit one then so be it.....
 
X100 was what i was should of wrote (sorry miss type).

Would agree with a filter but just cant think were to install one. Dont forget i am used to having a big boiler room to install stuff in lol...
 
No airing cupboard, no access to any pipework accept at the boiler or at the radiators (only 10mm). Would have to start cutting boards upstairs to gain access to 1/2inch plastic pipe and i have no idea were it runs. Bloody joke new houses..
 
well,the clock has now had to be replaced as it was loosing 5 minutes per week.
on top of that, the error code 133 has emerged once again, 4 weeks after having a new valve fitted due to the same error code. this time however up to now, the boiler is fireing up, after useing the reset button, but it will not fire up automatically from the timer.
this boiler is now only 8 weeks old!!!

engineer has fitted yet another jet assembly!! it seems that they now recognise there is a problem with these valves, as they have had engineers over from italy, who have sonically tested the ones in stock, and i now have one of these.
whether it is a bad batch, or the tolerances are not up to scratch i do not know
 
Fitted one of these on monday. All seemed fine accept tonight were i have noticed that it doesn't want to modulate!!! Was modulating when fitted and all week (been observing it) Now in heating it just goes to 80 C cuts of then re-fires at 71 C. Any ideas heating-eng? WOuld have thought a PCB or may be gas valve. Commisioned with no problems.
 
Fitted one of these on monday. All seemed fine accept tonight were i have noticed that it doesn't want to modulate!!! Was modulating when fitted and all week (been observing it) Now in heating it just goes to 80 C cuts of then re-fires at 71 C. Any ideas heating-eng? WOuld have thought a PCB or may be gas valve. Commisioned with no problems.
i guess it works ok in hot water..yes . On the front of divertor valve there is a wire connection. Pull it off and reconnect.. See if that works.. Thanks.
 
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the more i hear about the neta tecs the more i wont fit em,yes the heatmax has just 2 years warranty but lives longer it seems a boiler with many fickle problems (neta tec) but allens doing something right because all his installs work,read the mi,s anyone?
 
the more i hear about the neta tecs the more i wont fit em,yes the heatmax has just 2 years warranty but lines longer it seems a boiler with many fickle problems (neta tec) but allens doing something right because all his installs work,read the mi,s anyone?
Fitted 2 last week and again no problems, I haven't had to get baxi out once on about 13/14 boilers . The wire on divertor valve can catch on pull down flap and in turn pulls the wire out a bit, this means that the divertor stays in hot water only.
 
Thanks Allen, just done that and it seems to modulate now. Will keep an eye on it.

All i can say about these, is there are easy to fit, swapped from a bahama 100 and it only took 3 and half hours. Nice compact boiler and gives good flow hot water. Would def recommend to a friend. And good with a 5 year warranty...
 
Thanks Allen, just done that and it seems to modulate now. Will keep an eye on it.

All i can say about these, is there are easy to fit, swapped from a bahama 100 and it only took 3 and half hours. Nice compact boiler and gives good flow hot water. Would def recommend to a friend. And good with a 5 year warranty...
5 year warranty ends at end of month....then you need to pay extra for 5 year warranty.
I think there a really good boiler at a good price.
 
Yeah i know about warranty ending at end of december, good selling point for foreigners at the min though. I also got £75 cash back.. Cheers for your help with this allen..
 

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