Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws

J

jase158

apprentice started Monday: so far he has broke my SDS drill, which led to me trying to fix it, cutting my hand and putting a screwdriver through my brand new tv so total cost £400. smoked at the door of customers house and stunk the house out, had his bum showing on 4-5 occasions (that I have noticed) been on the phone (both things are clearly on contract that he must not do) absolutely mullered a few radiator tails, went to the van about 8 times just to come back and say "I don't know what that is" has completely not listened to me and ignored what I told him, I asked him to put paste on compression joints and he did it for 2-3 and left the rest, I told him to cover boiler as drilling near it this morning and 5 seconds later I hear drilling, " have you covered boiler?" "where's dust sheet?" is his reply. The worst thing for me is the lack of looking for things, I ask him to get something and 2 minutes later he comes back and say's "I cant find it" obviously he hasn't looked very well. Is this usual things for beginners? (baring in mind that he has worked for a building company previously) or is he just rubbish?
 
Sounds like you having a tough time mate.

Sounds like to me he work shy to me. How long he on probation for as such?
 
Yeah that's the one, he is work shy and really comes across as such, but is this something that passes or will he always be like this?
 
He didn't put the sds chisel in properly is my guess, snapped the bit and half of it was stuck in the chuck, I was trying to get it out, cut my finger and screwdriver flew out of my hand, so not directly his fault but I would of been in bed instead of doing that if he hadn't broke it as need it tomorrow.
 
The worst thing is that I had a friend help me out, he was keen and eager, asked if he could clean the van instead of standing around, gave everything a try and was fun to be around, I feel like I am comparing the 2 and can't really make an informed decision especially now my new tv is broke!!
 
He didn't put the sds chisel in properly is my guess, snapped the bit and half of it was stuck in the chuck, I was trying to get it out, cut my finger and screwdriver flew out of my hand, so not directly his fault but I would of been in bed instead of doing that if he hadn't broke it as need it tomorrow.

Pin nosed pliers gets em out..........size nine gets him out!
 
  • Like
Reactions: 3 people
My first question is why have you got a tv a work?!
lol, its at home, couldn't get it out earlier so tried tonight!! good job it wasn't custards tv!! now you tell me about the long nose pliers!! don't think it would of worked though, but worth a go!!
 
TV is going back tomorrow under the lines of "lines just started appearing!!" if I get a replacement and the drill is ok, I will have a think, but my main problem is I cant help thinking what's in it for me? I help him get his NVQ, I help him learn, he uses my tools (and breaks them) yet I have to watch him work or he has to watch me, so quite simply there is absolutely no benefit to me at all at the moment for over a year, in which time he could disappear.
 
lol, its at home, couldn't get it out earlier so tried tonight!! good job it wasn't custards tv!! now you tell me about the long nose pliers!! don't think it would of worked though, but worth a go!!

worked for me on many occasions
 
Ive just finished my apprentiship.

can safely if i did any of that i would have been a gonner.
two apprentices after and they lasted a week each.

current one is keen, willing and smart.

she makes good tea aswell!
 
  • Like
Reactions: 1 person
Jase don't give him to much to do at first ! He needs to learn where your tools are stored . He needs to learn how to organise your van and to keep it clean and tidy ( is your van a mess? ) .
Get him to do basic things and slowly give him more work , don't expect him to be knowing it all from day 1 , give him a chance !
Have a conversation and explain what you expectations are and you have to train him .......
again give time and explain things , don't listen to others saying to get rid of him .
i had few apprentices (helpers) and they are hard work but once they have been trained they all have made my day a lot easy
 
  • Like
Reactions: 5 people
Plumbers mate aka Lee did not know how to change a radiator valve when he started with me , but now he is working for a big company and he was been a bad boy many times , but when you take a deep breath and explain it all he always did as he was told and did learn thing or two from me ......
NEW mate needs min 2 to 4 weeks to train him how to tools correct in the van along with this to train him even how to speak to you in front of a customer (things to say and things not to say ) its not a easy task to train some one tbh
 
  • Like
Reactions: 1 person
time to show them the door ,were only as good as our reputations do you want them ruining yours
 
time to show them the door ,were only as good as our reputations do you want them ruining yours

no but if you do let them go then you will never be able to train anyone the way you want him/her to be working and earning you money as they learn !!!
everyone must be given a chance Lee
 
  • Like
Reactions: 2 people
sorry fella disagree this time , phones are a no no if your on a job , same as smoking time and a place.

if any tradesman turned up at my door smoking they wouldn't get in ,

just shows me he has no respect for his employer or the customer and thats before you give him a tool
 
sorry fella disagree this time , phones are a no no if your on a job , same as smoking time and a place.

if any tradesman turned up at my door smoking they wouldn't get in ,

just shows me he has no respect for his employer or the customer and thats before you give him a tool


Again smoking and phones can be used at the right time and place Lee 🙂
You are saying the same thing but wording it differently 🙂
 
  • Like
Reactions: 1 person
im free and have my own tools so if i bust it its on my head lol il give him a size 12 if you want?????
 
Personal phones are a no no except for during breaks and for emergencies. Smoking at break times only and well away from the customers property.
 
  • Like
Reactions: 1 person
If it was a girl would the arse hanging out be such an issue?

Depends on the girls I suppose..

With the right one you could charge extra.
 
I'm with Stan here. Its all about how you approach it.

Day 1 he knows F all about F all so you don't just get him to turn up at your house, jump in the van and expect him to know anything.
Start with the basics. Consider it as an induction to the world of plumbing AND health and safety.
You explain the rules and what you expect and why. What is acceptable and what is not and of course things he should know for his and others safety eg smoking at the door is hazardous to his health because you will kick him across the front garden if he does it :wink:
Then you have to explain and show him what tools and fittings are called, what different sizes are, where they are kept and what they are for.
Keep it simple for the first few days and expect nothing much except that he is listening and doing what he is told.
Keep any tasks to simple things and show him how you expect it done and why. Explain everything.
After the first week he should have a grasp of how you work and what is expected then the learning begins.
Train them right and they will be a big asset. Train them wrong, expect too much too soon and you are to blame as much as them.
 
  • Like
Reactions: 15 people
apprentice started Monday: so far he has broke my SDS drill, which led to me trying to fix it, cutting my hand and putting a screwdriver through my brand new tv so total cost £400. smoked at the door of customers house and stunk the house out, had his bum showing on 4-5 occasions (that I have noticed) been on the phone (both things are clearly on contract that he must not do) absolutely mullered a few radiator tails, went to the van about 8 times just to come back and say "I don't know what that is" has completely not listened to me and ignored what I told him, I asked him to put paste on compression joints and he did it for 2-3 and left the rest, I told him to cover boiler as drilling near it this morning and 5 seconds later I hear drilling, " have you covered boiler?" "where's dust sheet?" is his reply. The worst thing for me is the lack of looking for things, I ask him to get something and 2 minutes later he comes back and say's "I cant find it" obviously he hasn't looked very well. Is this usual things for beginners? (baring in mind that he has worked for a building company previously) or is he just rubbish?

I've had plenty like this before, i.e. no initiative or common sense.

Don't settle for them mate. Plenty of people with the above qualities looking for apprenticeships atm. It's an employer's market.
 
Let him doss about for few days and then when u in van on way to job have a real talk. Explain that his phone stays in van he only smokes at end of drive ( even if it's 2 miles long and it's raining) he needs to buck up ideas or just forget it. Then give him viper book and gauge, right u have 30 mins while I drain down and have a drink do a tightness test. If he tries or asks for help after 10 mins fine. If he is on phone or just says yeh done it after 3 mins. Get his bait and tools out of van give him a £5 to get home and away he goes.
 
Sounds like a waste of time. At this beginning stage he should be super-keen and running around like a kitten trying to please you and do everything he can to help and learn.

Surely there are hundreds of thousands of bright, keen young lads who would likely give a lot for this opportunity, you must be able to find one?
 
Let him doss about for few days and then when u in van on way to job have a real talk. Explain that his phone stays in van he only smokes at end of drive ( even if it's 2 miles long and it's raining) he needs to buck up ideas or just forget it. Then give him viper book and gauge, right u have 30 mins while I drain down and have a drink do a tightness test. If he tries or asks for help after 10 mins fine. If he is on phone or just says yeh done it after 3 mins. Get his bait and tools out of van give him a £5 to get home and away he goes.

TT to a newbie ???
Croft don't be like this !
Tamz thank you for your post !!!
 
  • Like
Reactions: 1 person
Sounds like a waste of time. At this beginning stage he should be super-keen and running around like a kitten trying to please you and do everything he can to help and learn.

Surely there are hundreds of thousands of bright, keen young lads who would likely give a lot for this opportunity, you must be able to find one?

dog will only bring you water if you did take some of your time to train the dog how to bring you water !!!
 
  • Like
Reactions: 2 people
I've had plenty like this before, i.e. no initiative or common sense.

Don't settle for them mate. Plenty of people with the above qualities looking for apprenticeships atm. It's an employer's market.

A bad tradesman (teacher) always blames his tool.

You can teach anyone anything if you approach it the right way. I'm sure at 16 you were full of enthusiasm initiative and common sense.

At that age all i was interested in was getting enough money for a packet of ****, a bottle of wine and getting my hole!
 
  • Like
Reactions: 3 people
dog will only bring you water if you did take some of your time to train the dog how to bring you water !!!
I know what you're saying, but I don't think it applies. Technical know-how about plumbing/heating, and common-sense and enthusiasm, are 2 entirely different things.
 
sorry fella disagree this time , phones are a no no if your on a job , same as smoking time and a place.

if any tradesman turned up at my door smoking they wouldn't get in ,

just shows me he has no respect for his employer or the customer and thats before you give him a tool
you missed post#21:skull:
 
  • Like
Reactions: 2 people
There are three reasons why employees do bad work.

1 They don't know any better.
2 They don't have the equipment/resources to do a decent job
3 They don't care

1 or 2 is the bosses fault. 3 is the employees fault.

Hire on attitude, you can always teach skills.
 
  • Like
Reactions: 3 people
not if its a jack Russel,there as thick as ****,sadly like some apprentices
Mark true ..... We need street sweepers too 🙂
but we were not perfect , were we ?! I never had a chance given to lern as a apprentice as I started when I was 30 years old
 
  • Like
Reactions: 1 person
suppose your right stan few of the elderly plumbers said i would not make it as a plumber when i was about 17,i know look after the plumbing and boilers in there homes
 
TT to a newbie ???
Croft don't be like this !
Tamz thank you for your post !!!

I have had a few apprentices, TT is a basic and it's the first thing to do on an install once sheets are down and system is draining. Don't expect them to know how to do it but I have given them very precise instructions and equipment, they should endeavour to complete task. If they ask for help I'm very keen to show them how to do it.
 
  • Like
Reactions: 1 person
Stan, 1 question, do your apprentices get paid? I understand what stan is saying and understand, but I am struggling to see the point, If I am to put the extra effort in and spend time training him then surely he can listen and learn, if he doesn't do that then there is no point in teaching him. Also he has 2 years experience with a builder so should be able to work an sds drill, drill holes, cement etc and this is why I took him on purely because of his previous experience and I am trying to find out if he has actually got this experience as if he hasn't then he has copied his brothers cv, which means he cant even be bothered to write a cv let alone work. The issue is that he told me he has only just moved to the area, yet he has 8 years work history based in this area, so either he is lieing or his cv is? My biggest issue is that I only took him on because he had experience, if he had no experience then I could of gone for 16-17 year old, taught them to suck eggs and been privileged to £5,000 grant for my efforts. However now I have a lieing bone idle bloke that knows absolutely nothing and I don't even qualify for a grant. The college convinced me not to go for 16-17 year old as they wouldn't know what they were doing or have any experience. My van is a mess but when I asked him to tidy it he put the drain down hose on top of the electrical cables and boxes, my benders hanging off the top rack and didn't listen when I told him to take everything out and put it back in nicely, just moved everything about and made it more messy then it was in the beginning. and for the bloke who mentioned the TT, you have no chance, he would just stand there for 30 minutes scratching his head. and finnaly, yes I did put in the contract "NO BUILDERS BUM" I hate it, imagine you are an elderly woman and you offer the plumber a cup of tea and see that, especially the hairy ones, absolutely hate it, if I see it I want to put a hot bit of copper down it. It makes you feel uncomfortable, not sure where to look and unsure wether to mention it or not. Bare in mind this bloke is 27 years old, he should have some common sense!!
 
  • Like
Reactions: 2 people
and just to confirm, this week went like this, day 1- getting tools and helping me, day 2- give him a plumbing task to see if he could do it and his skills, day 3- give him a building job to see his building experience. Day 1-useless, Day 2- better but didn't listen to instructions, didn't ask for help when he needed it. Day 3- didn't ask for help, stood around a lot, took forever to clean up, I asked him to check his portfolio for what was involved in inspection and testing and he completely ignored what I asked for, talked all about the bathrooms, maintenance tasks and then started filling it out.
 
And finally my biggest problem is I do not like telling people off, I told him that his feet had caused black marks on stairs carpet he said sorry but still did not wipe his feet when he came in, when holding core drill he put diamond edge on the customers worktop, he always forgot what I told him so every day I would have to tell him the rules and I am not here to babysit him, if I wanted to do that I would of got a 16-17 year old!!
 
Jase I don't have a apprentice helper this days as I have not got any work lately 🙁
End of summer was busy just now is gone quiet for me .....
When i did have work they 2 were been paid and had breakfast+drinks and sweets !
Ask "plumbers mate " he will tell you ! The thing I did was to trust them fully !!!
I did give them my van keys in the morning and only take them back at the end of the working day , they also had access to my WALLET at any time and never ever even 1p was missing ! !!
Lee aka Plumbers mate has been helping me lately by passing some business my way , to which I am MoRE ten grateful to him .
One suggestion Jase , if he ain't trust worth then let him go and find one that is trustful person and train him .
What you will struggle with is training some one when you are training your self at the same time to train them !!! Some times communicating with work mates is harder then doing the actual work . If you have a long term plans to use him ten train him if not , then call another plumber and do the job together and shear wages
 
  • Like
Reactions: 1 person
And finally my biggest problem is I do not like telling people off, I told him that his feet had caused black marks on stairs carpet he said sorry but still did not wipe his feet when he came in, when holding core drill he put diamond edge on the customers worktop, he always forgot what I told him so every day I would have to tell him the rules and I am not here to babysit him, if I wanted to do that I would of got a 16-17 year old!!
Big mistake !!!
Helper don't use drills !!!
IT iS YOU THAT DO THE WORK , his job is to set you up and clear after you !!!!
 
And finally my biggest problem is I do not like telling people off, I told him that his feet had caused black marks on stairs carpet he said sorry but still did not wipe his feet when he came in, when holding core drill he put diamond edge on the customers worktop, he always forgot what I told him so every day I would have to tell him the rules and I am not here to babysit him, if I wanted to do that I would of got a 16-17 year old!!
dustsheets? you can get stair sheets and i normally cut carbored from the boiler box for worktops or tape a sheet to it
 
  • Like
Reactions: 1 person
Big mistake !!!
Helper don't use drills !!!
IT iS YOU THAT DO THE WORK , his job is to set you up and clear after you !!!!

Really!! if he isn't any use to you then why bother?? mine doesn't even clean very well but I could hire a cleaner for £5 an hour!! book them in for 1 hour at end of day and save me all the hassle of training them :tounge_smile: But seriously, don't mind putting the effort in for a 16-17 year old keen chap that wants to be at work and listens but cant be bothered with a 27 year old that cant be bothered
 
dustsheets? you can get stair sheets and i normally cut carbored from the boiler box for worktops or tape a sheet to it
I do usually use dust sheets but house was floor boarded and just moved in so will be getting new carpets but you cant dust sheet the whole house so it gives an indication of what he will be like when I ask him to bleed radiators and he walks on a new carpet with black carp all over them!!
 
... I should write a manual for apprentices tbh!

first year i went unpaid till i past my driving test, that was part of the agreement i got took on.
i wasn't allowed a phone till i was running work myself or would be left somewhere.
I had no plumbing experience, no trade experience and no real life skills for the work place!!

apart from tea making 😛

end of the first week i had to know where everything went in two vans
how to do a full tightness and let by test on both natural gas and lpg
Pipe sizes, fittings valve types, drill bits and how they are used.
how to clean up, fold dust sheets, drain systems and refill again.

second week i had to learn how to solder and start learning to bend pipe.
lifting floors + carpets and notching + drilling
Run condensate pipes

third week i had to learn how an oil burner worked, all components.
how to do an oil line
basics for an oil service
how to hang onto the damned core drill.

well....i had three years of that!

You need someone who is EAGER to learn and to work.....brains do help!

having someone who is either thick as two short planks or who simply can't be bothered are only useful for lifting or digging...
 
  • Like
Reactions: 1 person
So did you get him through the college? Sounds like it and all he (and they) is interested in is using you as a means to an end to get his portfolio signed off. He will show absolutely no loyalty. Fk that.

If he is 27 bin him and start a local school leaver lad and collect the grants.

If you are going to do this right it is a long term commitment. Pay him the correct jib rate wage (it is not expensive, less than minimum wage to start with).
People with no wages have no motivation unless they have a longer term goal which is as competition to you. The odd tenner or 20 quid extra if he does well in the week is a big motivation.
Put him through college (they have to find a space for him if he is employed) It won't cost you or him anything.
Do it right and you will have a long term asset to your company not one that will want to immediately set up in competition or fk off the first time something doesn't suit him.
 
  • Like
Reactions: 5 people
No arse hanging out is in his contract :biggrin:, if I had that but in front of me I'd laugh at ya and if I ever saw yours hanging out I'd be pointing I out straight away
 
TT to a newbie ???
Croft don't be like this !
Tamz thank you for your post !!!

Matey I'm probably the biggest advocate you will find for training young people. It was my job in the military before I left. Unfortunately if someone has the wrong attitude it is a waste of time. It really sounds like this guy does tbh.
 
So did you get him through the college? Sounds like it and all he (and they) is interested in is using you as a means to an end to get his portfolio signed off. He will show absolutely no loyalty. Fk that.

If he is 27 bin him and start a local school leaver lad and collect the grants.

If you are going to do this right it is a long term commitment. Pay him the correct jib rate wage (it is not expensive, less than minimum wage to start with).
People with no wages have no motivation unless they have a longer term goal which is as competition to you. The odd tenner or 20 quid extra if he does well in the week is a big motivation.
Put him through college (they have to find a space for him if he is employed) It won't cost you or him anything.
Do it right and you will have a long term asset to your company not one that will want to immediately set up in competition or fk off the first time something doesn't suit him.

I dont think he can tam.
Iirc the jib and jtl bodies require that someone taking on a proper school leaver apprentice should have the required exprience. 5 years I think for someone time served and probably much longer for someone not time served.

I dont think jase meets these requirements.
 
I dont think he can tam.
Iirc the jib and jtl bodies require that someone taking on a proper school leaver apprentice should have the required exprience. 5 years I think for someone time served and probably much longer for someone not time served.

I dont think jase meets these requirements.

You may be right there Kevan. I never thought about it that way but to teach someone you have to know what you are teaching.
 
And finally my biggest problem is I do not like telling people off,

This is a management skill, no different from bending pipe or diagnosing an electrical problem. If you are going to employ people, you absolutely have to master it.

It isn't "telling off". Thats what adults do to children. This is identifying where an employees behaviour or working standard is below your requirements, and then taking steps to improve it. Its a negotiation between two adults - admittedly adults of different status in the relationship, but adults nonetheless.

Three things to remember.

1) tackle the behaviour, not the person. So never say that an employee is stupid. They may be engaging in stupid behaviour - thats different. A stupid person can't stop being stupid. However, a person who used to do stupid things, but doesn't any more is just learning.

2) Explain why. "Because I say so" is not a good reason, and provides no motivation.

3) At the end of the conversation, it is essential that they walk away thinking about THEIR behaviour, and not YOUR behaviour. If you shout and scream, they will mostly be thinking about your unreasonable behaviour. If you are calm and controlled, there is a chance that they will can concentrate on what to change in THEIR behaviour.
 
  • Like
Reactions: 4 people
And just to ad to Rays words :

You must always find the best time to big up the working crew , lets say a soft drink and a chocolate bar at 3pm !!!
"Well done" means a lot to the work force
 
  • Like
Reactions: 3 people
id go mad i cant and will not stand around doing nothing i have to be doing something even cleaning the van out or tidying up the work place if there no plumbing for me to do at the time.
i love getting stuck in running pipes clips lifting board what ever as for smoking if your going to smoke go and have one on your brake time down the road or something.pull your pants up or wear a belt!!!! busting the bosses tools id of bust him.... i havent too time for guys that just cant be asked..

there was a lab on a site that was agency that just didnt want to be there at all you ask him to sweep up that would take all day!!
if you asked him to get something you had to show him what it was first so he knew what it looked like
 
So did you get him through the college? Sounds like it and all he (and they) is interested in is using you as a means to an end to get his portfolio signed off. He will show absolutely no loyalty. Fk that.

If he is 27 bin him and start a local school leaver lad and collect the grants.

If you are going to do this right it is a long term commitment. Pay him the correct jib rate wage (it is not expensive, less than minimum wage to start with).
People with no wages have no motivation unless they have a longer term goal which is as competition to you. The odd tenner or 20 quid extra if he does well in the week is a big motivation.
Put him through college (they have to find a space for him if he is employed) It won't cost you or him anything.
Do it right and you will have a long term asset to your company not one that will want to immediately set up in competition or fk off the first time something doesn't suit him.

JIB rate only applies to under 19 year olds. over 19 and they get basic minimum wage!!
 
Jase I don't have a apprentice helper this days as I have not got any work lately 🙁
End of summer was busy just now is gone quiet for me .....
When i did have work they 2 were been paid and had breakfast+drinks and sweets !
Ask "plumbers mate " he will tell you ! The thing I did was to trust them fully !!!
I did give them my van keys in the morning and only take them back at the end of the working day , they also had access to my WALLET at any time and never ever even 1p was missing ! !!
Lee aka Plumbers mate has been helping me lately by passing some business my way , to which I am MoRE ten grateful to him .
One suggestion Jase , if he ain't trust worth then let him go and find one that is trustful person and train him .
What you will struggle with is training some one when you are training your self at the same time to train them !!! Some times communicating with work mates is harder then doing the actual work . If you have a long term plans to use him ten train him if not , then call another plumber and do the job together and shear wages
Loved the ice lolly breaks
 
  • Like
Reactions: 1 person
found this link on the citb website 6000 quid over 3 years that cant be bad seriously thinking about it now.
 
balls forgot link

[DLMURL="http://www.citb.co.uk/levy-grant/claiming-grants-available/apprenticeship-grant-england-wales/"]Apprenticeship Grant in England and Wales - CITB[/DLMURL]
 
Last edited by a moderator:
Personally like big wipes bio spray or fizzy ldf . Got a proper cleaner if it's really bad he charges. 50 a room. Very helpful when expansion blows on boiler in flats or u dribbled black snots when carrying out old cylinder and it missed runner.
 
I just spoke with the lady from CITB yesterday. For his 3 year NVQ 3 I will get a total of £10,250 from CITB and £1,500 from the government. This will cover a good chunk of my apprentice's wages.

He's in his 3rd week with me and already helped me earn an extra £200 this week which I wouldn't have been able to do on my own.

Don't settle for someone without initiative and some common sense is my advice. Of course they won't know everything about plumbing when you take them on, but with the above 2 qualities they can learn quickly.
 
  • Like
Reactions: 1 person
I just spoke with the lady from CITB yesterday. For his 3 year NVQ 3 I will get a total of £10,250 from CITB and £1,500 from the government. This will cover a good chunk of my apprentice's wages.

He's in his 3rd week with me and already helped me earn an extra £200 this week which I wouldn't have been able to do on my own.

Don't settle for someone without initiative and some common sense is my advice. Of course they won't know everything about plumbing when you take them on, but with the above 2 qualities they can learn quickly.

Get it in writing what you will get!
my trainer was told a similar thing and got nothing after!
 
  • Like
Reactions: 1 person
Get it in writing what you will get!
my trainer was told a similar thing and got nothing after!

I have it all in writing from the lady yesterday, she gave me a handout from them which breaks it all down. I was also told that as it's paid pro-rata if he quits or doesn't complete training I don't have to pay anything back. I will get it all confirmed by email though after reading your story.
 

Official Sponsors of Plumbers Talk

Similar plumbing topics

N
Replies
16
Views
2K
UK Plumbers Forums
Novice needs help
N

We recommend City Plumbing Supplies, BES, and Plumbing Superstore for all plumbing supplies.