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You say you can't trust his work, tiles & grout no good etc.

Why didn't you approach him when you noticed it? Don't say you didn't look before he finished as I know that when a tradesman leaves a property for the day customers go & have a good old look at what's going on, I know I do.

Why won't you pay for materials?

Are you disputing his materials as well as his labour charge?

I looked around and noticed bits that I mentioned like tile trim mitre, leak etc.

I'm disputing paying anything as the job has not been completed, and is substandard.
As been mentioned, the flexi pipe being bent is something more recent as we have been going through checking.
Why should I pay parts or anything?

With grout cracked and tiles wobbling, I paid for the tiles so I now need to pay again for more tiles, so my parts costs are going up. Why should I be out of pocket?
 
I looked around and noticed bits that I mentioned like tile trim mitre, leak etc.

I'm disputing paying anything as the job has not been completed, and is substandard.
As been mentioned, the flexi pipe being bent is something more recent as we have been going through checking.
Why should I pay parts or anything?

With grout cracked and tiles wobbling, I paid for the tiles so I now need to pay again for more tiles, so my parts costs are going up. Why should I be out of pocket?

Don't have a pop at me pal. You're here for advice. If you don't like what you hear then don't ask.

Bye
 
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No more interest from me

Maybe others will have

Take him to court

What else do you want to hear?

Pay a chartered surveyor to calculate the jobs worth. Spend good money after bad.

Seems your the type
 
Don't have a pop at me pal. You're here for advice. If you don't like what you hear then don't ask.

Bye

Sorry, I'm not having a pop at you, please don't take it like that. I was trying to explain that I don't want to pay for anything because as it sits at the moment I will have to spend out more money on buying the tiles again to redo the wall.
If I pay his materials and not his labour fine, but then I'm out of pocket for his bad workmanship.
 
Sorry, I'm not having a pop at you, please don't take it like that. I was trying to explain that I don't want to pay for anything because as it sits at the moment I will have to spend out more money on buying the tiles again to redo the wall.
If I pay his materials and not his labour fine, but then I'm out of pocket for his bad workmanship.

What's the so called plumber saying?
 
What's the so called plumber saying?

that's just it, he's saying nothing except:
1) Wanting to be paid for Materials
2) Wanting to be let back again to sort the problems.

If I don't do 1), he's threatened small claims court, if I allow 2) then he'll hold off on the small claims court.

Apart from that there has been nothing else.
 
So it's your choice, if you're not happy & you can find someone else to do the work (I wouldn't) negotiate with him his fee less whoever agrees to fix it.

Or, let him try again

Or DIY

Or court. If you genuinely feel you've got a case to dispute then go to court.

I don't seen any other options

what town are you in?
 
Are his previous "return visits" to fix problems documented? (emails, texts etc?)

You are entitled to have a proper and workmanlike job done. You are not obliged to pay for a shoddy job.

If there are problems, he is entitled to the opportunity to correct them. However, he isn't entitled to endless re-tries. Whats reasonable depends on the nature of the job, but probably two or at most three attempts would be the max. Final decision would be up to the court.

However, if you don't pay him for materials that he has supplied, then he is entitled to have them back. Once they are fixed, he cannot simply un-fix them - he would have to go to court to claim them, but they are his property, not yours. The same does not apply to consumables - if he consumes consumables in the course of doing an unsatisfactory job, thats tough on him.

The point that Rocket was making was pertinent. The photos look like they are of quite an old installation. Has this dispute been going on for a long time?
 
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I don't like slagging people off, but that's **** poor work
That flexi looks like a 1/2" x 15mm comp, with the parralel thread of the comp end being used as 1/2" MI
From what you've shown, I doubt I would pay either
If the tiles are loose as well, it would be better to strip it all out and start again
 
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So it's your choice, if you're not happy & you can find someone else to do the work (I wouldn't) negotiate with him his fee less whoever agrees to fix it.

Or, let him try again

Or DIY

Or court. If you genuinely feel you've got a case to dispute then go to court.

I don't seen any other options

what town are you in?

I'm in Ipswich.

So you would suggest letting them come back, detailing out an issues list and letting them try again?
They have been back 6 times already to try and fix the leak, and each time more silicone is being used, and the job is getting more messy. You have seen the amount of Silicone and silicone residue on the shower screen. I asked for this to be cleaned as he has removed the shower screen multiple times to reseal it.

DIY isn't an option, I know my limits and plumbing a strong one.

Court, well if I have to, but would rather not.

I'm thinking another person to fix the issues. Then minus the cost of replacements/fixing from the bill, then paying him the balance.
 
The point that Rocket was making was pertinent. The photos look like they are of quite an old installation. Has this dispute been going on for a long time?

Work started on the 7th December this year the last visit was on the 21st December when the second leak started.
I'm worried your thinking/seeing these as used or old parts, everything is brand new.
 
What sort of bath tap/shower mixer have you got, looks like some sort mixing valve mounted on the bath, if that's the case then that is what could be leaking when shower is being run and not the silicon joint
That's just speculation as you haven't posted a pic of the bath tap etc
 
What sort of bath tap/shower mixer have you got, looks like some sort mixing valve mounted on the bath, if that's the case then that is what could be leaking when shower is being run and not the silicon joint
That's just speculation as you haven't posted a pic of the bath tap etc

Yes, sorry, I have an Aqualisa Quartz Digital with Bath filler. So there are no taps it comes out of the overflow to fill the bath with a processing unit in the loft and a diverter to control the switch between bath fill and shower.
Leak I believe is not silicone related but more to do with the cracked grout and wobbling tiles. Although I was told that your should always fill a bath before using silicone to see the bath to the tiles. This was not done.
 
Id do a list in writing of what you what fixed/cleaned etc.

Then he knows exactly what you're not happy with in writing

Tell him he's got 1 last chance to sort the list out. Tell him you're not paying if anything leaks or the list isn't complete. You're being reasonable there.

If he doesn't agree tell him you're see him in court & then close verbal contact.

As for another person to rectify, he'll need to agree.

How much does he want for materials? Maybe pay that if reasonable & with a list from him. Then it's a labour dispute.

What's he saying about the bent flexi? There's no excuse for that.

You need to decide if you think he's serious about court.

Most decent people know if they've done a good job or not. Maybe he's bluffing, who knows. Maybe tell him you think court is the best option??
 
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Yes, sorry, I have an Aqualisa Quartz Digital with Bath filler. So there are no taps it comes out of the overflow to fill the bath with a processing unit in the loft and a diverter to control the switch between bath fill and shower.
Leak I believe is not silicone related but more to do with the cracked grout and wobbling tiles. Although I was told that your should always fill a bath before using silicone to see the bath to the tiles. This was not done.

If the leak is from cracked grout/wobbly tiles it should be a simple fix. Cut silicone out, cut offending grout out, remove wobbly tiles, remove tile adhesive, pva offending area, re tile, return to regroup & silicone, get paid & never call him again.
 
Small cracks can suck a seemingly disproportionate amount of water, its called capillary action. What is the background for the tiles, as this may be the starting point for rectification. Shower screen should not be sealed internally as water entering between glass and frame needs exit path.
 
Small cracks can suck a seemingly disproportionate amount of water, its called capillary action. What is the background for the tiles, as this may be the starting point for rectification. Shower screen should not be sealed internally as water entering between glass and frame needs exit path.

Shower screen according to fitter should always be sealed inside and outside, when I asked the manufacturer as fitter suggested this was the cause of the leak, they said exactly the same, so he returned, removed and refitted screen. Trouble is each removal and refitting of the screen now amounts to about 4 times, and each time the silicone residue is building up and now making it look a mess.
 

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