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service

  1. R

    Annual boiler service - any leeway with Vaillant?

    Hello Just a quick question. I had a new Vaillant ecotec plus boiler installed in Nov 2021, with a 10 yr extended warranty. I've been trying to get an engineer in for weeks to do the first service but the earliest appointment is just after Christmas - have I invalidated the warranty? Or is...
  2. V

    Water on PCB during boiler service, who is liable for damages?

    Hi my boiler needed some replacement parts during a service, looked like it had a leak. Repairing the boiler water leaked all over the PCB, now it doesn’t work and drying it added an extra hour to the call and it’s still not fixed. I was told we may need to replace the PCB. What labour and parts...
  3. M

    service valves or not

    Refurbishing a bathroom - cold water is mains fed, hot from combi. There is a main service valve to the whole system where the supply enters the house. Do I need to have service valves on bathroom sink, shower and bath? Normally if I have to repair/replace anything I just shut off the main valve.
  4. K

    Can someone identify this service pipe/tap?

    Moved into a property and trying to identify what these taps are: Photo: The tap/pipe on the right has a line coming off of it and it looks to be Gas. What's the one on the left, water? Strange as I think the water main runs directly into the Kitchen Thanks,
  5. G

    Veissman 100w in service mode.

    Hi there, can anyone tell me how to get my boiler out of service mode. The screen shows AP (Access point) but don't know how to get it back to the normal screen. Any help is much appreciated.
  6. K

    Boiler service tips and advice

    Hi guys, looking for some advice on servicing as im a bit behind and tend to take a more holistic approach to it (although im sure thats not detailed in and regs). I'm looking for real world talk here not regurgitated textbook paragraphs. I'll start. I do my tightness test then my letby...
  7. M

    Additional Service Call Fee

    Is it regular practice for a plumber to charge an additional service call fee when they are already at a customers house on a call, just to go out to their vehicle to get a part needed for the job?
  8. chucka

    the next boiler service

    Hi all We had a boiler (Potterton Assure hot water and heating system with header tank) fitted two years ago and been serviced twice by Baxi since, to keep the warranty intact. On the last visit a different Baxi engineer turned and told us that he had washed out one of the components as they...
  9. M

    Worcester compact service tool

    Hi all. Got a few of these boilers coming up to 4yrs old and want to know if anyone has used something other than the recommended service tool which costs £57?
  10. A

    Oil boiler fire after service

    Hi we had a recent service on our 40 year old Thorn oil boiler, we fire it up for the 1st time since the service todayfor got water, after 20 mins there was black smoke bellowing from the cabinet and flames inside. Going off the photos is there any obvious pointers to what went wrong? Thanks in...
  11. P

    My Mains water pressure has dropped after annual boiler service

    Hi, new guy here. I've just had my annual service on my combi boiler and the mains water supply pressure appears to be lower. Is there anything they could have done to cause this?
  12. I

    heating works in service mode but otherwise hot water only.

    Hi, I have a problem with a Main eco 30 combi boiler. Hot water works fine but when heating is called for nothing happens. No light illuminates or anything. I've found a workaround where if you put it service mode (to change high / low flame) then the heating led flashes along with the hot...
  13. C

    How do I service and repair this diverter?

    On a tight budget, but I'm handy. The diverter leaks both ways, it has a little lever to flip back and forth. Either way, the shower is getting water when you don't want it to, or you're getting lots out of the faucet but not enough pressure from the shower. I tried to pull the stem, but I...
  14. GonisDowr

    HomeServe "service" or lack of

    I have a contract with HomeServe to supply "emergency" plumbing service should I ever have a problem. Recently I was clearing out the gutters using a plastic yogurt-pot-type-thing to scoop out the crud. Unfortunately, this pot fell down the soak-away pipe that the gutters drain in to. I called...
  15. arheating

    AR Heating & Plumbing Service:

    arheating submitted a business listing in the plumbers directory: AR Heating & Plumbing Service: - We specialise in all types of gas services including boiler & heating repair, installation. Checkout this business listing... - Please leave a review for this company if you have used them...
  16. E

    Isolate shower to service valves

    Hi All, new here and need some help. I’ve just bought a house with a built in Mira 915b shower. The valves are playing up so I want to remove them to put new o rings and grease on. Trouble is I can’t isolate the water to it. Hot is fed from the cylinder and the feed has a gate valve which is...
  17. CorgiDirect

    CP6 Service & Maintenance Check List Back in Stock

    CP6 Back in Stock. Service & Maintenance Check List. The new CP6 pad includes guidance on the cover (rather than rear of the form) to allow gas operatives to read the guidance while filling in the form that wasn’t possible on previous versions. Clearer layout that also allows for Client /...
  18. L

    Integrity of "out of service" Central Heating System

    Hello. We bought a house (Nice, France) that is currently heated/cooled by Daiken reversable aircon....cooling in summer is excellent...heating in winter is Rubbish. The Daiken aircon was installed five years ago but the owners left in the old water radiators. The original oil boiler was also...
  19. B

    Why would a service engineer drill a hole in flue to check emissions?

    This is the background. I noticed a smell of oil in a small enuite that adjoins my boiler house and went out to boiler house and oil tank to have a look. I could not find any odours of oil anywhere so assumed it had come in window, ie you can get a smell of oil from tank, near the outlet pipe...
  20. C

    Ideal Combi Boiler - installer mode - service menu

    Hello, I hope somebody can help with this - I've just been trying to reset the service reminder on my Ideal Logic Combi Esp1 35 boiler. In the end, I was told to go into installer mode. When I got to the Service bit, right at the end, pressing 'restart' brought up a list of numbers to cycle...

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