boiler engineer or electrician?

[andy empsall]

Am new here so please don't flame me if I've posted in the wrong section.

About 8 weeks ago we had a new boiler fitted. Ever since, when we wash our hands directly under a running tap we experience sharp pains in any cuts or scratches we have on our hands. I initially dismissed as being due to an increase in the water pressure output of the new boiler. However, something much more concerning happened today. I was in the bath and when I reached to pull the plug out I got what felt like quite a harsh static electric shock. It happened when I touched anything metal whilst in the bath, the taps, plug, radiator. I got out and dried myself and touched the tap. Nothing. I put one hand in the bath and touched the tap and got a shock. I then tried all the other sinks in the house but they were fine. No shocks. Went back to the bath ten mins later and ran some more water to test it again. This time no shock.

Any ideas anyone as to what might be causing each problem and whether they could be linked.

Should I call the boiler engineer back out or maybe an electrician?

 

[Dannypipe]

Please call out an electrician ASAP.

This sounds like a live wire is touching something on the pipe work (and conducting the current).

Do this ASAP. People have been killed in just this manner.

 

[Dannypipe]

Oh and as a point of interest. One case of this was very similar. The electrician came and checked the system and found no fault. Then hours later the lady of the house was doing the washing up in the sink when she was shocked and killed.

There had been a timer on the faulty component, and when the electrician checked the system the timer was off.

So your fault could be because of a timer, or it could be linked into the installation of the boiler (only going live when the boiler is run) is yours a combination boiler by any chance?

 

[Howsie]

Sound advice. Get someone in quick! Also give the firm who installed the boiler a call.

 

[andy empsall]

Yes it is. A Worcester Bosch greenstar 30si. so basically you're saying don't use the water until an electrician has tested everything?

 

[glenno1]

Get installer back and quick

 

[AMGasServices]

Is your water/gas supply earthed as they enter the property ?

 

[Dannypipe]

No don't use it until it's been checked out.

 

[plumber0808]

That's bad. Sounds like your house is live. :wings: :devil2:

Call help.

 

[andy empsall]

Boiler engineer is on his way. Chrs for the heads up guys 🙂

 

[Dannypipe]

Get an electrician out too if he isn't a qualified electrician too.

The cause of the pain is electricity, so have it looked at by someone with the appropriate skill set.

 

[Helpfulplumber]

8 weeks of being electrocuted every time you use the taps or bath! Let's not be to hasty in calling an electrician ! Is this joke?

 

[Centralheatking]

KILL THE POWER TO BOILER STRAIGHT AWAY. SEND YOUR FAMILY TO MUMS AND GET AN EMERGENCY ELECTRICIAN IN RIGHT AWAY NO ONE ON HERE WILL BE ABLE TO KEEP YOU SAFE - by speculating on the cause without seeing it

Am new here so please don't flame me if I've posted in the wrong section.

About 8 weeks ago we had a new boiler fitted. Ever since, when we wash our hands directly under a running tap we experience sharp pains in any cuts or scratches we have on our hands. I initially dismissed as being due to an increase in the water pressure output of the new boiler. However, something much more concerning happened today. I was in the bath and when I reached to pull the plug out I got what felt like quite a harsh static electric shock. It happened when I touched anything metal whilst in the bath, the taps, plug, radiator. I got out and dried myself and touched the tap. Nothing. I put one hand in the bath and touched the tap and got a shock. I then tried all the other sinks in the house but they were fine. No shocks. Went back to the bath ten mins later and ran some more water to test it again. This time no shock.

Any ideas anyone as to what might be causing each problem and whether they could be linked.

Should I call the boiler engineer back out or maybe an electrician?

 

[Dannypipe]

Good advise CHking.

 

[Centralheatking]

This forum is at its best when its interactive so please can you update us all about the problem the cure and let us all know you and your nearest are now safe

centralheatking

Am new here so please don't flame me if I've posted in the wrong section.

About 8 weeks ago we had a new boiler fitted. Ever since, when we wash our hands directly under a running tap we experience sharp pains in any cuts or scratches we have on our hands. I initially dismissed as being due to an increase in the water pressure output of the new boiler. However, something much more concerning happened today. I was in the bath and when I reached to pull the plug out I got what felt like quite a harsh static electric shock. It happened when I touched anything metal whilst in the bath, the taps, plug, radiator. I got out and dried myself and touched the tap. Nothing. I put one hand in the bath and touched the tap and got a shock. I then tried all the other sinks in the house but they were fine. No shocks. Went back to the bath ten mins later and ran some more water to test it again. This time no shock.

Any ideas anyone as to what might be causing each problem and whether they could be linked.

Should I call the boiler engineer back out or maybe an electrician?

 

[plumber0808]

I hate getting shocked. Certainly wakes you up.

I hope you get it sorted and quickly

 

[andy empsall]

8 weeks of being electrocuted every time you use the taps or bath! Let's not be to hasty in calling an electrician ! Is this joke?

perhaps reread the original post. I didn't get knowingly 'shocked' until TODAY as that is when the bath tap incident occurred so NO, this is NOT a joke genius. If you can't be constructive with your feedback then please don't post.

Engineer still here so will let the forum know what the outcome is. Thanks to all the people who have positively contributed. 🙂

 

[Helpfulplumber]

Ooooooooooh I think it might have shocked your sense of humour, I seem to remember bad language was banned from this site. Ask the engineer why the water hurts in any cuts since the boiler was fitted?

 

[PETE 123]

Let us all know the problem please once its found out

 

[andy empsall]

Ooooooooooh I think it might have shocked your sense of humour, I seem to remember bad language was banned from this site. Ask the engineer why the water hurts in any cuts since the boiler was fitted?

I apologise for my language. At the time of reading i was a little angry and concerned about my family and your suggestion that I'd sat inactive touched a nerve. Anyhow, engineer has been out. He put a srcew through a cable in the wall when fixing the boiler to the wall. He is working on it as we speak.

 

[REDSAW]

Ooooooooooh I think it might have shocked your sense of humour, I seem to remember bad language was banned from this site. Ask the engineer why the water hurts in any cuts since the boiler was fitted?

button it!

 

[armourer]

I appreciate the update.
Glad you seem to have it sorted.
Dont forget to have the damaged cable replaced.

To all the engineers on here, this is where the "socket and see" would have come into its own.

 

[plumber0808]

I have known this before when a engineer has drilled a pipe through a wall, I don't know how you can not know you've done that though.
if its been like that since install. Did he not touch the boiler after fitting it?
must of worked through the pain and went home hair standing up.

 

[Dannypipe]

I cut a pipe once under the floor, and was draining it into a little tuppaware container.

Anyway, I suddenly got a shock off the pipe. Little did I know, as I'd pushed the plastic container under the floor, a taped up connector block from the lighting had dropped into it. So when the water got through the tape, and then conducted to the pipe, I got a belt!

Horrible. I always sulk for a while after a bit of 240V fun.

Thanks OP for updating us.

 

[plumber0808]

I use the metal camping tins to catch water and done the same.
under the floor and water had missed the tin, there was a live cable just been chopped off.
live cable sat in water through the tin then to me, strange enough I had to touch it twice?? Peed me right off, I said to the custard anymore like that and I'm off.