Central Heating/Hot water problem

[ChrisMW73]

Hi

We've recently moved into a new rented property, and have encountered an odd problem with the Central heating/hot water system.

When we advance the hot water on the controller, the radiators upstairs heat up, so to counteract this we turned off all the radiator valves upstairs; however we then found that the hot water was not heating.

If we advance the heating on the controller then the hot water automatically advances with it.

Obviously this is costing us a fortune in gas, and with the weather improving we don't want to have to have the radiators on in the bedroom.

When we spoke to our letting agent about this she replied that the landlord had come back to her, saying his plumber had said that 'that was how the system was supposed to be with the boiler that we had'.

Now I've never heard of this before, although I'm no expert in the field I've always thought that a boiler would feed a three port valve which would send the heat to whichever was demanding it.

The boiler installed here is an Ideal Classic LXRS.

Any thoughts on this would be welcome, so at least we could go back to the agents with the correct information.

Many thanks!

And apologies if this has been asked before, this is my first post on the forum! 🙂

 

[Puddle]

Well in a ideal world,there would be full controls on your system,however rented properties can have some strange systems
It is not unusual to have to turn rads off by hand in some rented properties
However you should and obviously need hot water with rads turned off,if this is not the case,there is a problem and you are being fobbed off and with the price of gas,not only do you have the discomfort of the rads being on in the summer to get hot water,you will also have some big bills coming,obviously the landlord is not paying these,so does not care,you will have to make him care by being very firm and keep ringing the agent and landlord if you have his number until something is done,the first few times ,they will try to fob you off
Report you have no hot water,which is the case,do not go into rads being on or off,you should have hot water regardless,they will have to send someone round then,you have to be firm,always polite,but firm,otherwise some landlords will ignore you

imho

 

[ChrisMW73]

Thanks! I've been badgering the agents but no luck so far 🙁