G
Graeme Clark
Hi All
I'm new to this forum so please be gentle.
Around 14 months ago we had a Halstead ACE 30 Combi fitted to replace our Potterton Kingfisher on a gravity fed system.
Over the past couple of weeks the boiler keeps on locking out with code 1 (overheat). When this occurs we lose all CH and hot water.
The lock out occurs when CH is off and we are just drawing hot water. It also occurs when the CH is switched back on.
Originally I thought it was a frozen condensate pipe as suggested by Halstead. The boiler is in an outside toilet and running an unlagged 22mm condense waste pipe. I have now lagged the pipe and changed the 90 degree bend in the pipe with 2 x 45 degree bends to give a better drop. This hasn't solved the problem.
Halstead will not honour the second year of the warranty as the boiler hasn't been serviced.
We called out BG. He would not touch the boiler. His useful advice was 'crap boiler on a crap system'. I am aware thes guys are rushed off their feet at the moment, but a bit of tact wouldn't go amiss. It may well be a crap boiler but we spent nearly 2 grand of our hard earned cash getting it fitted just 14 months ago.
I have a feeling that it could be down to the fact the boiler is connected to a 30 year old 1 pipe system. The system is running a mixture of copper and steel pipework. Despite the best efforts of the installer to get us to replace the entire system, our budget at the time prevented us doing this.
As this is a 1 pipe system we cannot powerflush the rads and the thought of removing each of the iron rads to manualy flush them is a nightmare.
The boiler seems to operate ok if the control knob on the boiler is set at 4 (as opposed to 7 we used to run in at before the problem started). The trouble is it gives us less heat from the rads.
I was wandering if it could be a simple matter of a build up of sludge in the system?
As a preventative measure we are just about to have a Fernox TF1 fitted on the return pipe, do you think this may help?
In the summer we should have enough money saved to replace the ch system (keeping the Halstead) so are lothed to fork out too much money to patch things up.
One plumber from the yellow pages used his crystal ball to tell me over the phone I needed a new pump and PCB.
Any advice would be much appreciated as I am concerned about being ripped off. Having read other posts, you seem like a genuine bunch of people 😉
I'm new to this forum so please be gentle.
Around 14 months ago we had a Halstead ACE 30 Combi fitted to replace our Potterton Kingfisher on a gravity fed system.
Over the past couple of weeks the boiler keeps on locking out with code 1 (overheat). When this occurs we lose all CH and hot water.
The lock out occurs when CH is off and we are just drawing hot water. It also occurs when the CH is switched back on.
Originally I thought it was a frozen condensate pipe as suggested by Halstead. The boiler is in an outside toilet and running an unlagged 22mm condense waste pipe. I have now lagged the pipe and changed the 90 degree bend in the pipe with 2 x 45 degree bends to give a better drop. This hasn't solved the problem.
Halstead will not honour the second year of the warranty as the boiler hasn't been serviced.
We called out BG. He would not touch the boiler. His useful advice was 'crap boiler on a crap system'. I am aware thes guys are rushed off their feet at the moment, but a bit of tact wouldn't go amiss. It may well be a crap boiler but we spent nearly 2 grand of our hard earned cash getting it fitted just 14 months ago.
I have a feeling that it could be down to the fact the boiler is connected to a 30 year old 1 pipe system. The system is running a mixture of copper and steel pipework. Despite the best efforts of the installer to get us to replace the entire system, our budget at the time prevented us doing this.
As this is a 1 pipe system we cannot powerflush the rads and the thought of removing each of the iron rads to manualy flush them is a nightmare.
The boiler seems to operate ok if the control knob on the boiler is set at 4 (as opposed to 7 we used to run in at before the problem started). The trouble is it gives us less heat from the rads.
I was wandering if it could be a simple matter of a build up of sludge in the system?
As a preventative measure we are just about to have a Fernox TF1 fitted on the return pipe, do you think this may help?
In the summer we should have enough money saved to replace the ch system (keeping the Halstead) so are lothed to fork out too much money to patch things up.
One plumber from the yellow pages used his crystal ball to tell me over the phone I needed a new pump and PCB.
Any advice would be much appreciated as I am concerned about being ripped off. Having read other posts, you seem like a genuine bunch of people 😉
