Ideal Logic Heat 15 - No Hot Water

[Jaccbox]

Hello,

Looking for some guidance and help if possible;

We have an Ideal Logic Heat 15, the central heating works fine however the hot water has stopped working.

The status indicator just said '0'.

I noticed the expansion vessel pressure was low so I topped it up to 1bar. Nothing happened. I turned on the heating and the boiler fired, and began to heat the water tank. The usual 'c' plus the light was on.

However, once my wife ran a tap it stopped again. It returned to a status of '0'.

I have tried resetting the boiler, but to no avail. Any help would be greatly appreciated.

 

[Mike Jackson]

Sounds like a contro;l problem rather than a boiler problem. Time to get an engineer in if you're not happy fault finding on heating control systems.

 

[Hirstgas]

Yeh when showing 0 that means there is no demand. So if your 100% sure everything's on. Sounds like a control fault

 

[Ermintrude]

It's your two port valve! In airing cupboard. Nothing to do with boiler. And turning the tap on...... Don't attempt repair as you are way out of your depth. Please take a photo of airing cupboard contents - tank and we shall provide advice.