Just moved - hot water/heating question

[li4m]

Hi all...long term lurker, first time poster with a (hopefully) silly question...

We've just moved home and can't seem to figure out hot to get the hot water or heating working. Electric and gas run on pre paid meters which have both been topped up.

Everything appears to be confined to an upstairs airing cupboard which contains the boiler, water cylinder, spur for the supply and control panel on the wall.

I've switched the spur on (for the cylinder I believe) as well as the boiler...which ticks over for a few moments before a small LED ('burner on',on the right) flashes after a few seconds (although from the intructions in the boiler panel, it's not clear if this should be staying constant?)

I've also turned on the advanced hot water boost and advanced heating boosts on the panel.

Hopefully this all makes sense...any idea where I could be going wrong? Apologies in advance if this is something simple!

 

[Masood]

Got any pics of the programmer? Is there a room stat? Have you turned it up? How long does the burner light stay on, on the boiler?

 

[li4m]

I do (should be below)

Room stat is located by the stairs and yeah has been turned up.

The burner light stays flashing until we switch it off

 

[Masood]

I do (should be below)

Room stat is located by the stairs and yeah has been turned up.

The burner light stays flashing until we switch it offView attachment 27394

Might just be the photo but that looks dead! No display of times / demand, no LED showing that either heating or hot water are switched on..

Is there anything showing on the display? A little arrow next to either Off, Timed, On or Once?

Do the LEDs come on when you press the Advance buttons?

 

[ShaunCorbs]

No power to prog in pic

 

[li4m]

Apologies...should have stated I'd cut off the elecs on the way out the door to save on the meter! (as we're not fully in yet)

Pics were taken after elecs were cut off.

 

[ShaunCorbs]

Ok check the rads have water in them first and check you have water flowing the hot taps and the turn power on

once power to prog put both in timed setting using select under the flap (one for heating one for hot water )

If no red lights come on press the advance buttons either side of screen, should light up now

Boiler should fire

Heating might not come on due to room stat turn this to call

You should have heating and hot water then

If all works just need to set times to come on (heating and hot water)

 

[li4m]

Thanks so much for the advice mate, we're not back there now til Friday but will certainly give all that a go and in that order...really appreciate it 🙂