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Looking for someone to sort our microbore gas central heating in Winchester SO22

View the thread, titled "Looking for someone to sort our microbore gas central heating in Winchester SO22" which is posted in Central Heating Forum on UK Plumbers Forums.

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desperateuser

Hi
I'm a customer looking for someone who really knows what they are doing to sort our heating out.
Before we had a new Worcester boiler put in the radiators were hot. Since then, 12 months ago the radiators are warmish at the top but cool at the bottom. We also had a power flush, new inhibitor put in and the manifold re 'made'.
The firm who put it in say its all due to microbore and say they will rebuild the manifold again so they can isolate the different radiators to look at them.However they can give no guarantee this will work.
We feel they should sort it out for free/ or for a big discount as it has never been right - or is this unreasonable of us?
Anyhow any advice or offers to come and sort it out much appreciated.
Thanks
 
you should encourage the initial installers to come back and sort it out for free.
They ha the opportunity to tell you that microbore pipes will be problematic for the new installation (that should not be the case). But they took on the job and you got a new boiler that is not delivering? The trouble you have is that you have left it ongoing for so long. The longer you ''accept'' their work, the less chances there is that they will be willing to remedy it for free. I say so as they may claim that it had been working ok and has only just started the problems raised.

YOU HAVE BEEN SHORT CHANGED. I hope someone from the forum can help sort it out for you. If you believe the weather man, this winter will be a very cold winter. You will need your heating to be performing at its best
 
if its 12 months since being changed then I wouldnt be going back for free, but I would have warned them that micro bore and powerflushing doesnt always work and to consider a system upgrade, then the choice is the customers. either way you need the rads cleaned through and the pipework proved to be clear and working and this will take some time but needs doing to work properly.
 
don't mind having a look as im reasonably local (beastleigh) something tells me if the powerflush wasn't great chemicals can come out of suspension and cause more problems than solutions
 

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