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SimonG

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Plumber
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Saturday morning went and replaced wc side entry inlet valve. The existing one has been on the way out for two years and finally gave up the ghost. It went from taking half an hour to refill to non stop full bore. First floor flat in a concealed cistern with tiled top. Tiles cracked when removed so said I would get hold of some upvc and create a new top. Sorted.

Turns up and makes a start. Customer asks me to flush the toilet and listen. Toilet flushes and fills no problem. 'Is it loud' she asks, 'no more than any other flushing toilet'. 'Well the old couple in the flat downstairs reckon it sounds like a pressure washer running'. 'Righty o'. 'What do you think', I say, 'sounds like a toilet flushing and refilling, same as my friend said on Sunday'. Also turns out they have her down stairs to listen to it and even the old goats son reckons it sounds just like a toilet flushing and refilling.

Anyway I'm set up outside to cut the upvc (one of the rare sunshine moments we have had in the last 7 days) and he comes out . 'You have to come and listen to this', 'No I don't, I'm busy'. 'Well when you have finished come and listen', 'I'll be busy going home for my tea'. 'Well it's too loud you better change it and put the ball back', 'Wasn't a ball it's had like for like, but this one works properly'. 'You'll have to change it', 'Sorry but I'm not working for you and I'm changing nothing'. Chunter, chunter, chunter and he disappears back inside.

Top and bottom is that for 2 years they have never heard it fill and now it's fixed, hey presto, plumbers fault.
 
Some people are just complete and utter "COCKS", I Find young professional couples the worst, They have no life and have got nothing better to do than complain about the slightest thing.
 
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Surely you allowed for the cost of sound proofing the flat below when you fitted the new valve.
 
The title of the thread is the whole point: Miserable. They really are miserable. Customers who do things like this usually give you extremely subtle warning signs from the moment you walk in. Insincerely friendly, faintly distrustful, doesn't offer a drink, looks fleetingly pained with price before accepting anyway. From that point on the risk of petty fussy nonsense quadruples.
 

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