new washing machine, unable to attach waste pipe

[Deleted member 99918]

got a new washing maching delivered this morning (old one taken away).
all was going well with the installation, until i went to connect up the water waste pipe.

the connector that is on the drain u-bend appears to be 23.5mm, but the waste pipe on the washing machine looks like 21mm.
there is absolutely no way that the pipe will fit the connector, and we've tried but all it's doing is starting to affect the pipe so we stopped.

looking around the usual screwfix/b&q etc they all seem to stock the exact same connector that we already have (23.5mm).

how are we supposed to connect up the waste pipe to the drain?

photos attached.

 

[Deleted member 99918]

No

No need to throw the toys out of the pram, we have tried to help you.
IT ISN`T MEANT TO GO INSIDE THE RIBBED PLASTIC PIPE just the first 30mm of rubber as shown in the video.

there are no toys in this pram, however saying read the manual or call a plumber is a pointless response to give consider the current conditions we are under.

 

[Gasmk1]

there are no toys in this pram, however saying read the manual or call a plumber is a pointless response to give consider the current conditions we are under.

not really as plumbers/gas engineers are allowed to work in emergency situations or where they deem it safe to do so

 

[Deleted member 99918]

you can get a clip online or from hardware shop Screwfix b&q tool station cut the first bit of it should be quite a snug fit the jubilee clip is to keep it secret as the pump from the machine is quite powerful and if there is back pressure could blow off and reckon the cupboard

i will see if i can find a cable tie or similar to secure it for now.

 

[rpm]

you can get a clip online or from hardware shop Screwfix b&q tool station cut the first bit of it should be quite a snug fit the jubilee clip is to keep it secret as the pump from the machine is quite powerful and if there is back pressure could blow off and reckon the cupboard

I`ve seen them held on with two cables ties! 😀

 

[Deleted member 99918]

not really as plumbers/gas engineers are allowed to work in emergency situations or where they deem it safe to do so

nobody here is willing to do any visits right now, it has been tried already.
they either don't respond or simply say they aren't able to do such visits.

 

[rpm]

i will see if i can find a cable tie or similar to secure it for now.

Can we take that to mean it now fits?

 

[JCplumb]

Is 21mm the internal or external diameter of your pipe?
I have in the past used a short section of 22mm copper tube and 2 jubilee clips to join two w/m hoses together and it was a tight fit but went on without needing to be heated up. The hose then attached to a standard spigot.
If the internal diameter is 21mm (ish) then it's probably a standard size hose and it's the spigot you have which is an unusual size.
Saying that though, your spigot looks like it may be McAlpine which is a very good brand, They are made for 3/4'' waste pipes(about 21mm) and also have the ability to take a larger waste pipe, but not a smaller one.

 

[Gasmk1]

looks like it worked but no thank you

 

[rpm]

looks like it worked but no thank you

Yeah, thinking the guy was blinkered and wasn`t listening, then finally the penny dropped.
Really annoys me when we give time & help freely and not one thanks. Sometimes I wonder why we bother tbh.

 

[JCplumb]

Is 21mm the internal or external diameter of your pipe?
I have in the past used a short section of 22mm copper tube and 2 jubilee clips to join two w/m hoses together and it was a tight fit but went on without needing to be heated up. The hose then attached to a standard spigot.
If the internal diameter is 21mm (ish) then it's probably a standard size hose and it's the spigot you have which is an unusual size.
Saying that though, your spigot looks like it may be McAlpine which is a very good brand, They are made for 3/4'' waste pipes(about 21mm) and also have the ability to take a larger waste pipe, but not a smaller one.
View attachment 43289

I hadn't gone to page 2 of this thread when I replied, disregard the above in this case...

 

[Stigster]

Yeah, thinking the guy was blinkered and wasn`t listening, then finally the penny dropped.
Really annoys me when we give time & help freely and not one thanks. Sometimes I wonder why we bother tbh.

It took me a while to figure out they were trying to shove the spigot all the way past the rubber end and into the actual pipe and they were annoyed it wouldn't fit in there. There was nothing wrong with any of the parts, they just needed a jubilee clip! (or improvised securing method.)

What a frustrating read that was!

 

[rpm]

It took me a while to figure out they were trying to shove the spigot all the way past the rubber end and into the actual pipe and they were annoyed it wouldn't fit in there. There was nothing wrong with any of the parts, they just needed a jubilee clip! (or improvised securing method.)

What a frustrating read that was!

Agree, you couldn't make it up, or could you?
Simular thread going on re a tap but I'm not getting involved in that one.

 

[Gasmk1]

It took me a while to figure out they were trying to shove the spigot all the way past the rubber end and into the actual pipe and they were annoyed it wouldn't fit in there. There was nothing wrong with any of the parts, they just needed a jubilee clip! (or improvised securing method.)

What a frustrating read that was!

also no thank you for helping either, really annoys me

 

[Austin]

Wont the washing machine pipe fit the spigot in your first picture? if its tight, put the end in some hot water to make it softer, usually does the trick, but make sure you put the jubilee clip on before pushing it onto the spigot.

 

[Austin]

that's what i'm trying to attach it to, but the pipe is 21mm and the spigot (i assume you mean the plastic connector) is 23.5mm.

i've forced it and forced it but there is no way it is going to attach, it was starting to damage the internal pipe due to the force being applied.

 

[Lordbodger]

that's what i'm trying to attach it to, but the pipe is 21mm and the spigot (i assume you mean the plastic connector) is 23.5mm.

i've forced it and forced it but there is no way it is going to attach, it was starting to damage the internal pipe due to the force being applied.

I just had this problem. I tried hot water and that didn't help. I then used a pipe wrench to flatten the ribs on the inside off the flexible pipe for a distance of about 3/4" and it fitted easily. I used a jubilee clip of course

 

[rpm]

I just had this problem. I tried hot water and that didn't help. I then used a pipe wrench to flatten the ribs on the inside off the flexible pipe for a distance of about 3/4" and it fitted easily. I used a jubilee clip of course

Congats, you have weakened the hose with your bodge.