No central heating...new boiler

[Leeccc]

Hi everyone, I am at my wits end and am at the point where i want to smash my boiler with a sledgehammer...
Ok I'll begin.....moved into my new house in October, the previous owner installed a new baxi ecoblue 16kw heat only boiler back in July.
Friday just gone I had 2 new rads installed as the living and dining rooms had neither (underfloor heating and a gas fire), also a new thermostat as the old one was an old Honeywell dial clicker. Rads and thermo went on fine no problems, turns out though when my installer was in the airing cupboard he found that the 3 way valve was hanging off its pipe and the previous engineer hadn't flushed out the system prior to installing new boiler....still reading? 😉
Friday evening the boiler decided to blow it's fuse, of course I am thinking wtf?! And eventually found an 3amp fuse and boiler opens up again no issues....forward to monday my engineer replaces the ball cocks in the loft as they were the outlawed ones ,replaced the 3 way and a new timer , along with adding some inhibitor as there was none in the system. He showed me the wiring in the junction box and said it looked terrible, wires all over the place so tidied them up a bit. Boiler working his job all finished, later that day the fuse blows again so I replace. ....
Fast forward to today, woke up with the heating and water nice and hot, timer set to go off at 0945...rads start cooling down at 930, and since then rads aren't warming up even though we have water, prior to all this rads would only also work with the water heated up. The thermostat is set to 23o on the wall with the little flame permanently on, the timer is showing that water and heating is on but there is no heating. Does anyone have any ideas what is going on because I want to tear out this rubbish and put a combi in its place.

Thankyou

 

[Harvest Fields]

Get the install company back out.

 

[Leeccc]

Get the install company back out.

For the boiler install or recent work?

 

[Harvest Fields]

The one that tidied the wiring and put the new valve in.

 

[Leeccc]

The one that tidied the wiring and put the new valve in.

I've been telling him what's going on and he says he doesn't know why it's playing up

 

[Harvest Fields]

I've been telling him what's going on and he says he doesn't know why it's playing up

Then he isn’t the correct boiler man for you. Find one that will come out and give you the time you deserve and dontpay him unless you already have.

 

[gmartine]

Does the central heating work if it alone is selected rather than both CH & HW?

 

[Harvest Fields]

Does the central heating work if it alone is selected rather than both CH & HW?

I’m with you here mate. Sounds like it is set up
Wrong

 

[Leeccc]

Then he isn’t the correct boiler man for you. Find one that will come out and give you the time you deserve and dontpay him unless you already have.

Already paid , do you think it's an electrical fault? Something somewhere isn't communicating

 

[gmartine]

Maybe, doesn't explain why both used to work and now don't unless I'm reading it wrong. See if they both work but independently.

 

[Leeccc]

Maybe, doesn't explain why both used to work and now don't unless I'm reading it wrong. See if they both work but independently.

Hi, water works alone it seems, heating not so. Is it worth ringing baxi as it should of been registered by the original installer

 

[Harvest Fields]

Hi, water works alone it seems, heating not so. Is it worth ringing baxi as it should of been registered by the original installer

Nothing to do with original install. Looks like the 2nd engineer has set up the system in gravity mode

 

[Leeccc]

Nothing to do with original install. Looks like the 2nd engineer has set up the system in gravity mode

Ok, can you put that into layman's terms for us please. This is beyond my remit as a mere mortal. Is there anywhere I can look but don't touch to conform this ?

 

[Harvest Fields]

Ok, can you put that into layman's terms for us please. This is beyond my remit as a mere mortal. Is there anywhere I can look but don't touch to conform this ?

Nope. You need the second engineer to come back as previously stated to fix it. He put the timer and 3 port valve in. It is now down to him to fix mate.

 

[Leeccc]

Nope. You need the second engineer to come back as previously stated to fix it. He put the timer and 3 port valve in. It is now down to him to fix mate.

Ok I'll try :/

 

[Leeccc]

Nope. You need the second engineer to come back as previously stated to fix it. He put the timer and 3 port valve in. It is now down to him to fix mate.

Just got in a few mins ago and surprise surprise blown fuse again in the boiler spur, just replaced. Could this be then an electrical fault as this is the third fuse since Friday

 

[Harvest Fields]

Just got in a few mins ago and surprise surprise blown fuse again in the boiler spur, just replaced. Could this be then an electrical fault as this is the third fuse since Friday

The fuse will be a seperate issue but you should be able to have your heating and water on separately. The fuse could be a number of things to be honest.

 

[Leeccc]

The fuse will be a seperate issue but you should be able to have your heating and water on separately. The fuse could be a number of things to be honest.

Even the timer was dead, I thought they have battery backup?

 

[Harvest Fields]

Even the timer was dead, I thought they have battery backup?

Only for memory not display

 

[Leeccc]

Only for memory not display

Ah ok thankyou . Think a trip to toolstation in the morning is required to stock up on fuses until this is resolved ...

 

[Murdoch]

Ah ok thankyou . Think a trip to toolstation in the morning is required to stock up on fuses until this is resolved .

Not ideal ......... fuses are there for a reason ......... they shouldn't be blowing regularly......... get the installer back and fast!

 

[Harvest Fields]

Not ideal ... fuses are there for a reason ... they shouldn't be blowing regularly.. get the installer back and fast!

The installer will not take responsibility now someone else has worked on it.

 

[Murdoch]

The installer will not take responsibility now someone else has worked on it.

The last person to touch it!

 

[ShaunCorbs]

You shouldn't be blowing fuses get the port valve installer back as for a 3amp fuseto blow it's pulling around 4-5 amps which isn't good when most things are rated for 2-3 amps boiler 1 amp

 

[Leeccc]

You shouldn't be blowing fuses get the port valve installer back as for a 3amp fuseto blow it's pulling around 4-5 amps which isn't good when most things are rated for 2-3 amps boiler 1 amp

I contacted him this morning he's in Wales, have asked another engineer to come on Friday . The only electrical parts the second installer touched is to install a new room thermostat, on original wiring (is this ok), new timer and sort out the spaghetti junction wiring.