No pressure to mains water meter

[scott farrell]

We’ve purchased a 1920’s bungalow that’s been unoccupied for a long time. I’m in the process of trying to sort the water supply at the moment.
The water meter was submerged and when drained would quickly fill up again, we had south west water take a look, they said it was a leak on the service side connection and replaced the bottom part of the meter.

I’ve isolated the incoming main at the house. When I cut the pipe it was pressurised but quickly lost pressure, I guess because it’s stopped at the meter.

right now if I turn the meter on, we get nothing. The meter doesn’t spin, we get no leak dial spinning and I can’t feel any pressure when it opens.
I need to contact south west water again but it feels like it’s been isolated before the meter. I’ve checked with the neighbours and they all have normal supply with their own meter + stopcock.

I found this under a cover at the roadside, can anyone tell me what it is and if it could be the source of the issue?

i started this process with southwest water back in November and this is how far we’ve got, hence why I’m asking here. any help appreciated!

 

[Chuck]

I found this under a cover at the roadside, can anyone tell me what it is and if it could be the source of the issue?

It's a fire hydrant. Nothing to do with your issue. Leave it well alone.

Don't touch anything that is not on 'your side' of the meter, contact SWW for advice.

 

[WC1]

Your meter is probably under another cover, leave the f/h as you found it if you can.

 

[scott farrell]

It's a fire hydrant. Nothing to do with your issue. Leave it well alone.

Don't touch anything that is not on 'your side' of the meter, contact SWW for advice.

oh wow haha I didn’t know that!

I don’t understand how we can have no pressure at the meter. I’ll have to call sww again!

 

[Bogart]

Is that a meter above the FH valve? If so is it normal to have a meter?

 

[Chuck]

Is that a meter above the FH valve? If so is it normal to have a meter?

The white thing is the outlet, square blue thing operates the valve and mates with the fireman's key.

Standpipes come with their own meters. If your house burns down the water company generously allows the fire service to use their water to help put it out. I assume this is one of their statutary duties because I'd bet they'd charge for it if they could.

 

[Bogart]

"The white thing is the outlet, square blue thing operates the valve and mates with the fireman's key. "

As they say should have gone to specsavers.😉