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ime sorry you have probs, but seriously you on wrong forum.
you need to be in touch with citizen advice bureau straight away or your local council.
after that ring your landlady and tell her the outcome and you will be able to insist it gets sorted immediately.
you can also insist on temporary heating, you could also move into a local hotel and your landlady would have to pay for that
i know this cos ime a landlord and by gum do tenants have rights !
good luck.
ps friday gonna be real cold, get the help you need tmrw !!
 
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He's no plumber. Balancing doesn't rob peter to pay paul! I'm hoping your pump is external to the boiler. If you look at the top of it you'll see a wee switch that sits in one of 3 positions, 1 lowest speed and 3 is the highest. What boiler do you have poppet?
 
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the landladys plumber said your stealing from peter to pay paul with balancing but its either half heat or have rads on downstairs but cold upstairs as it seems it cant cope to heat them all at a hot temp & all the way down the rads

Landlady's plumber doesn't know enough about system design IMHO! A good design system will heat all the radiators evenly! red hot top and cold bottom isn't even...!! 🙂
 
its a vokera compact boiler if that helps?, my baby could touch the rads & not get burnt

the one in his bedroom is quite hot, little bedroom luke warm, our bedroom quite hot, towel rail luke warm, entrance way quite hot, kitchen quite hot, front room luke warm to cold

when i say quite hot you can keep your hand on them without moving them quickly
 
ime sorry you have probs, but seriously you on wrong forum.
you need to be in touch with citizen advice bureau straight away or your local council.
after that ring your landlady and tell her the outcome and you will be able to insist it gets sorted immediately.
you can also insist on temporary heating, you could also move into a local hotel and your landlady would have to pay for that
i know this cos ime a landlord and by gum do tenants have rights !
good luck.
ps friday gonna be real cold, get the help you need tmrw !!

they said they will hopefully come see us over weekend for a chat.. hubby said to me a chat isnt going to keep us warm
 
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Hope you get it sorted Debbie. If I was 300 miles closer, I'd have come round for a wee look. Let us know how you get on.
 
I'm afraid you can't do anything regarding the pump, nor can he if he's not gas safe registered as the pump is within the boiler casing.

I'd go down the citizens advice route Debbie.
 
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they said they will hopefully come see us over weekend for a chat.. hubby said to me a chat isnt going to keep us warm

Please take note of your rights 'debbie' ... I carry a fan heater as matter of course and offer it to anyone this time of year if i can't sort out their heating! Keep yourself warm...!
 
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Hope you get it sorted Debbie. If I was 300 miles closer, I'd have come round for a wee look. Let us know how you get on.
thank you so much really appreciated everyones help, my uncle worked for british gas for 15 yrs, i would have turned to him but unfortunatly due to a terrible fall he is in wheelchair & doesnt communicate that good at times
 
Debbie look at the top of the screen where it says notification , its orange for a reason 🙂
 
have the rads got trv's on them?

is that the dial with numbers 1-5? then yes, we have tham all turned up to 5, weve tried turning some down to see if it makes a diff to heat others but it doesnt really, so cos we have snow now we kept them all on 5, the boiler is turned on full as well, 14 hours a day min
 
hi debbie, with regards to your landlord saying she cant keep paying for the engineer tell her get a good one and you wont have to. Further more if you recieve housing benefit they can help you with this as it is your landlords duty. You also say your landlord has threatened to sell that is her problem not yours, you are what is known as a sitting tenant, she would be forced to sell the property as a rental property and you could not be evicted (if you have a contract) May i suggest witholding your rent, you are legally allowed to do this and it would take atleast 6 months for your landlord to forcefully evict you.
 

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