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petertheplumber
with only 4 moving parts and no pressure switch. is it more reliable than a vaillant? open vented type comparison, please.
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Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws
K
kay-jay
Be interested to hear your opinion mike as you are a man who knows his onions.
I would just like to say i have no experience with intergas so can offer no opinion but the company was started by a guy who worked for ferroli.......
The new modena also has only four moving parts and no divertor or plate hex.
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I would just like to say i have no experience with intergas so can offer no opinion but the company was started by a guy who worked for ferroli.......
The new modena also has only four moving parts and no divertor or plate hex.
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dont think you can make a comparison with ov boilers, its the combi where the intergas wins hands down
E
erpkid
Agreed! Looks a compelling option but sort of shoots us in the foot for repair income down the line if the product lives up to its promise?
fitted quite a few, and you are right about shooting self in foot for the future, think all manus will start making them like this unfortunately
over 2 million out there and all still working why are the controls rubbish ? turn tap on and hot water comes out
Built in timers are pants, customers struggle to programme them. And the option for hw witha dry boiler confusing, the expansion vessel and the whole thing looks like its made in someone shed. The tech help line consists of one person, when I rang he was on his lunch break!
the positioning of electrode is bad for removal,but it can be done and same with pump. they have large bore copper to water heat ex so wont block up like vaillant etc
Having said that, they might be dry reliable. Personally I'm not convinced yet, I stick with big brands. I think the customers are more comfortable when they've heard of something.
dont use internal timer use prog stat and how can you be confused ? they are easy to use, perhaps its just me , i dont think cust should be playing with them. tech line is great, they will ring you back if they are busy and they are friendly and you get personal service. Better than being stuck on hold on a premium rate number with a numpty on the other end
glowworm have a load of people but still takes an hour to get through, perhaps they are that good they don't need a big team, yes I have been on the Manu course and I intend fitting one in my home.
L
lame plumber
If you have found these faults you must have put a few in, why?
Timers: doddle to programme, read the instructions, most custards want a prog rm stat so not an issue and they are more of a pain to programme.
HW only option, again a doddle if you can read
Looks a bit different, designed for dutch market, but its only o box in the end.
Help line, easy to get through, the guy on the end, steve is an engineer, and the funny thing is they dont get a lot of calls and if you need them the service techs hand out their mobile nos if you do their aquaint day. Most of the issues arise from installers not reading he instructions on their first installs. Great thing about only one guy on the tech line means they are pretty sure they have a rock solid product and hes not needed to much. the only issue I've had is setting the co level to low once in error which caused the boiler to lock out, my fga sensor was on its way out.New sensor and repeat visit and Ive not been back.
be interesting to see if other manufacturers try to copy as the patents have been taken out by intergas to stop them.
You can only patent the product, not the idea, hence why there are so many magnetic filters on the market. So if other Manu's wanna bring out something similar they can, the fact that they have not yet makes me wonder what they know about the 'intergas' concept that we don't.
because they make a fortune on all the lovely spares that there poor quality products require ???
Now that's a very interesting observation. I'll bet most manufacturers test and inspect there competitions products. having said that what are worcestor thinking about when they design there's? How to Make it as difficult as possible to change components. Intergas,s design is a great idea but in my opinion floored by crappy design.
Most manufacturers now give seven year warranties, Vaillant have announced it yesterday for there's, it's not in there interest to have to replace parts free of charge.
am glad you think that, then you wont fit or recommend them, am a happy chappy 🙂)
they are all jumping on the bandwagon, if a boilers good then no need for long warranties. and they do replace. ALL those parts. theres only 4 parts in an igas. they offer 5 yrs warranty and 10 on heatex
look at their other products ? very innovative, and it is a very profitable company
K
kay-jay
So does ferroli on the new modena and intergas was started by a guy who worked for ferroli..... Im a bit concerned that its the same thing re-badged
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Iff they have real confidence in there product they would be seven years or even longer. It certainly gives the customer peace of mind. It may sound like of got something against Intergas, I haven't. When there really proven and the warranties longer I might jump on the band wagon myself.
When I serviced one they had a crap string like gasket when you split the heat x for cleaning.
totally different heatex, and dare i say that the modena will/could be good product if they get rid of the crappy fittings that come with it. another downside to the modena is the bore of the heatex
K
kay-jay
The 'combi' modena has only 4 moving parts and no divertor or no plate hex. They use a pipe in pipe system.....don't know enough about iintergas but it sounds like its almost the same........seems to me like its the same but rebadged ......
Perhaps im wrong....
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Those ferollis are awfull things, if Intergas are like that there doomed.
K
kay-jay
I remember reading a book in primary school about roger the red hat with a candle that wouldn't blow out....is that what you mean?????
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i look at ferroli and think of ideal with their logic, its there last chance. its for the cheapo end of market and could be a winner for them imo
no thats the everlasting candle daft head, have you noticed how you can only read stories about it
but lighters run out ya see, the everlasting match does exactly wot it sez on the tin, lasts forever an ever an ever
T
TBServices
The dyson hoovers are utter ****e though.
Personally I find that the most common fault I attend on boilers is div valve, so to not have one is a huge bonus IMO. I'd happily fit intergas if I knew a local supplier.
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TBServices
Tbh I'd probably add the charge the extra I would make on a div vale on to quote for it being a "SUPER RELIABLE BOILER!" lol, or give them a Vaillant for less. Tbh in this age of 5-7 year warranties, the money is on the install, wouldn't worry bout repairs. Hopefully all their mates will want the same awesome boiler fitted by me lol.
V
vern
Mend leaks on Magnacleans, and replace crackered RF stats lol
T
TBServices
True. Bagless are a pain IMO. Got a Miele bagged cylinder this year and its fantastic, will prob last 20 years too.
T
TBServices
Carlsberg don make hoovers, but if they did, they'd probably be the crappiest tasting hoovers in the world.
V
vern
L
lame plumber
their warranties in holland are much longer, once they have been over here a while then I expect they will match the ones in holland, I just tell my customers that they have been running some of their original test beds for 21years on the same heatex with no issues to date, probably 22 yrs as its a while since I was at the intergas offices. Since they introduced them to the market in 1996 they have yet to have had one heatex fail, cant say that for wb!!!!!!!!
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B
buckley plumb
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petertheplumber
That's what I wanted to hear. I am going to book a course in Jan and I plan to put one in our house.
V
vern
Thats because they only make one intergas a week, its all about supply and demand you see :28:
They look like they've been made in a shed, user friendly isn't a word I'd use for it. Off set flue, crappy mackle on pressure vessel, crappy looking condense flexi pipe thing and gold pump instead of grundfoss and access is auckward for everything bar the seimen gas valve, which fails.
Hi Leo,
Is this post a rough draft of your eulogy or is the opening paragraph of your auto biography.
It's obvious that you have a soft spot in your plumbing heart for these boilers.
M
Masood
im open minded on these at the mo ; easy to get parts? good back up? custs have not heard of them maybe an issue
M
Masood
Yes
Excellent
I've not found it to be an issue. Explain that they are huge on the continent, that they have no moving parts to break down, especially diverter which is the most common part to fail. Explain about big-bore heat ex which doesn't clog up and they're sold. If they go online to find reviews they come back happy.
N
newcastle phill
M
Masood
Piece of cake. Seriously.
What I love is that you can use the combi as a water heater - just don't pipe up the CH primaries. You can convert combi and system boilers to open vented by just disconnecting the water pressure switch, and the manufacturer approves! Properly versatile boiler.
I've only fitted two, they've bith gone wrong. One gas valve the other hw flow switch. The pressure vessel set up is very poor, its an after thought because they use remote ones in Holland. Or where ever they come from.
The built in Timers a poo electronic one, that a seventy year olds got no chance with. There's no option for a timer like the vaillant 150, which is dummy proof. The whole user friendliness of it is absolute rubbish tbh.
Gold pump instead of grundfoss as well. One less moving part maybe, but the ones that do break.
can you tell I'm not that impressed?
The built in Timers a poo electronic one, that a seventy year olds got no chance with. There's no option for a timer like the vaillant 150, which is dummy proof. The whole user friendliness of it is absolute rubbish tbh.
Gold pump instead of grundfoss as well. One less moving part maybe, but the ones that do break.
can you tell I'm not that impressed?
M
Masood
I've fitted dozens and had zero problems.
Yes, the onboard clock is very very basic. So what? Most people go for a programmable room stat. Most 70-year old just want an analogue room stat that they turn up and down to control the boiler.
Yes, the jig with exp vessel is a bit of an afterthought. So fit a robokit and gain the advantage of a seriously slimline boiler.
It's fine not to like a boiler or brand but you're ignoring an awful lot of good points that Intergas have over others on the market, based on a tiny sample.
And no, I'm not on commission. I just really like the simplicity and ruggedness. I LIKE the fact that the tech department is one or two people. I like that I know their names. I like the that I have the UK Tech manager's mobile number, and that he replied to a text asking for info at 8PM on a Sunday night. Try getting that from Worcester or Vaillant!
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petertheplumber
Of the several that I have installed now I have had 1 with a faulty gas valve that they replaced with no problem, the next day, and one with a faulty printed circuit board which again they replaced the next day. I have in the past fitted all the most well known makes, Vaillant, Worcester bosch, glow worm who are now part of Vaillant, etc and they often have problems to, A new Vaillant that I couldn't commission with a faulty PCB, a newly installed Worcester Bosch combi with a faulty pump that wasn't running fast enough. All manufacturers will have the odd fault that is always going to happen were electrics and electronics and mechanical devises are concerned, it happens with new cars so why not boilers.
I kind of agree with this.
To be honest, the only thing going for it is the heat exchanger, everything else is average at best. We flush all our jobs so dirt isn't really an issue.
I stopped usng them due to poor support from them and the rep. The boilers are good but I think they need to look at the uk market with a little more effort.
I might look at offering them again soon if they offer the support I need, but it would be hard pushed to beat a vogue on comparison.
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I've fitted a few now and apart from one flowswitch problem never had a call back. I've rang their technical a few times and they've always answered quickly and been very helpful. Also on price they are competitive. I do make a point of fitting a robokit though and have never fit one with the backplate/ expansion vessel attached.
L
lame plumber
as others have said, having the technicians own mobile number is a bonus, the office based techie is not looking at a screen, they know the boiler and the current rep in the SW is very proactive. Havent used any other make for 5 plus years unless the customer has bought their own, and then its not my problem if it breaks later down the line 🙂
M
Masood
These really are Marmite boilers aren't they? Critics and fans equally strong in their views. Which in a way is a very positive thing as at least they aren't just following the trend like every other manufacturer...
N
newcastle phill
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