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Jul 31, 2018
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Heating Engineer (Expired GSR)
Hi guys, I’m having problems with my toilet, water keeps running and won’t stop. I tried adjusting the level of the float but that’s not stopped. Also pulled out the dual flush valve to give the rubber ring a clean. My pipe just keeps running water and won’t stop. I’ve had to isolate the water supply at the minute and having to fill it manually so I can flush the toilet. Can anyone help at all? I don’t fancy paying a plumber when i’m sure it’s a easy fix. I’ve uploaded a photo to show which pipe it is. Many thanks

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As you can isolate the water, empty the cistern completely and fit a new valve Michael.
Plenty of how to videos to help you, 15 minutes work.
 
  • Agree
Reactions: Ric2013
Funnily enough I did one yesterday. It will be the ball valve washer...ideal standard part number 913613. Red centre part.
 
  • Agree
Reactions: sammathias
New inlet valve with a brass tail is needed time to get your diy tool box out ha ha . Kop
 
Not your average cistern then Sam, ask a dozen plumbers which valve and get 8 different replies lol.

Yeah some fancy over complicated close coupled. Just had a whole cutout on the pan ceramic for the ballvalve to drop through...but you even had to attach a flexi too it first before dropping it through as there's no way of tightening it up. Nightmare.
 
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Reactions: rpm
Yeah some fancy over complicated close coupled. Just had a whole cutout on the pan ceramic for the ballvalve to drop through...but you even had to attach a flexi too it first before dropping it through as there's no way of tightening it up. Nightmare.
See it a lot with Designer toilets now, reckon they are designed to irate us! 😎
 
I hate those Ideal Standard diaphagm washers. After 4 years they hole and then the water pressure cannot shut them off. If I weren't able to replace the whole valve with something better (like a Torbeck Ecofil), then I'd bite the bullet and buy a couple of new washers: one for now and one for in 4 years' time.
 
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Reactions: Frelon

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