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View the thread, titled "Unvented cylinder certificate" which is posted in UK Plumbers Forums on UK Plumbers Forums.

Hi guys

I've done my G3 in December as I needed to fit an unvented cylinder in a restaurant.
I said to the client to notify BC about the installation.
The restaurant is new so BC came around a couple of times for inspection. I said to the owner that they will have to give him the certificate for the cylinder as I can't self certify it. That's what I've been taught in the course.
Now he is saying that BC don't do that and I need to find someone who can issue the certificate!

What do you think, who is wrong in this situation?
 
I thought you had to pay a few hundred Pounds to get BC to sign it off. Probably why the customers want you to sort it.

Is it’s in your quote for the customers to notify BC?
 
I thought you had to pay a few hundred Pounds to get BC to sign it off. Probably why the customers want you to sort it.

Is it’s in your quote for the customers to notify BC?
Yeah there is a fee but I didn't put it in the quote. I had the same thought to be honest with you. He is sooo tight he is trying to squeeze the price and he insists that BC can't certify the cylinder. That's why I'm posting here to find out what's going on. The job is done just before Christmas but still owes me half the money for the full work not just the cylinder. What a pain in the arse he is....
 
Yeah there is a fee but I didn't put it in the quote.

Then you're probably going to end up paying it. You're a trader specialising in this sort of work and they're a domestic customer who relying on your expertise. Ask your legal advisor (or Google) about 'implied terms in contracts'.

The job is done just before Christmas but still owes me half the money for the full work not just the cylinder. What a pain in the arse he is.***
TBH, he's probably not your biggest fan right now either.

My advice would be to turn the unhappy customer into a happy one by paying the registration fee with good grace. Unless you do less than a couple of these a year then it's worth joining an appropriate CPS to avoid this sort of hassle in future.
 
Then you're probably going to end up paying it. You're a trader specialising in this sort of work and they're a domestic customer who relying on your expertise. Ask your legal advisor (or Google) about 'implied terms in contracts'.


TBH, he's probably not your biggest fan right now either.

My advice would be to turn the unhappy customer into a happy one by paying the registration fee with good grace. Unless you do less than a couple of these a year then it's worth joining an appropriate CPS to avoid this sort of hassle in future.
I wouldn't mind pay the fee, I just hate saying that it's not possible. All my customers are happy never had any argument, is just this guy and just found out he does that with all the tradesman.
I plan to get registered with cps in the near future as you said to avoid all this hassle. Definitely worth it!
 

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Unvented cylinder certificate
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