Viva Skylo Unifill Fill Valve - problems?

[WC1]

No, it was a job that had to go right so any suggestion of defective parts was no good. Even if I'd got it going I wouldn't have used it

 

[Kurt Johnson-Reade]

With the company I work for, we predominantly fit Viva products and I find I'm returning after 6 months to service them, replace washers and inevitably rip them out and replace them entirely. Perhaps there is a bad batch being sent to us from our supplier, but I get nothing but problems with them. I've tried to push to fit Fluidmaster etc, but they get paid for every call out, so "Head, meet wall".

 

[AngusW]

Hi. Amateur here with a picky boss - her indoors. Just fitted a Skylo and the fill rate is ridiculously slow. There’s no mention of changing inserts in the very basic packaging info. There is a separate threaded screw. I’m on tank feed with about a 2m head max. Do I need to remove the unit, take out what seems to be a plug in the inlet, and replace it with the threaded screw? I’m getting the impression that Screwfix might not have sold me the best replacement for my failed Torbeck. Any advice welcomed.

 

[Ben-gee]

If you’re talking about a plastic corkscrew flow restrictor fitted into the shank, then bin it.

 

[AngusW]

Thanks. I recall that there is a black plastic part inserted into the bottom of the inlet pipe, and I thought at the time that there was very little free area for water flow. Am I ok to remove that black insert. Any help much appreciated.

 

[Ben-gee]

Yes, if as you say it’s fed from a tank at low pressure.