Vokera Compact 29HE

[kenneth]

Hi,

My boiler won't start up. When turned on at the mains the solid red light comes straight on.

When turned to the on switch it doesn't sound like the boiler is doing anything at all.

Any help as to what the problem may be would be greatky appreciated.

Thanks

 

[Rickster123]

What pressure do you have on the pressure gauge?

 

[kenneth]

The pressure sits at about 0.5 but I'm pretty sure it's normally around this level.

Could be wrong though, is that normal?

 

[villa_tom]

Top it up to one bar 🙂

 

[kenneth]

I've topped it up to 1 bar, no change.

As soon as I turn the mains on I get amber for half a second and then solid red.

 

[Rickster123]

Sounds like you need a gas safe registered engineer to have a look I'm afraid.

 

[GrahamM]

This needs a gas engineer to look at I'm afraid.
Without doing the proper checks not possible to be absolutely certain, but I have seen enough of these boilers to have a good stab at what your problem is.

 

[kenneth]

I wouldn't start fiddling with it myself past turning it on/off!

What do you reckon it might be and what would that type of problem cost?

The boiler's only 2-3 years old.

 

[dancinplumba]

have you tried reset ?

 

[kenneth]

How would I go about a reset?
Is this different from turning on/off?

 

[dancinplumba]

does it say reset on it ?

 

[GrahamM]

Reset is just turning to off position on these.

 

[kenneth]

There doesn't appear to be anywhere saying reset

 

[dancinplumba]

cheers graham just a thought

 

[kenneth]

Graham - just so I can guage how best to get this sorted - ie go for a fixed price repair or just a local cahp to service, could you give me an indication of what you think might be the problem?

Thanks

 

[Rickster123]

If its broken it needs a repair NOT a service.

 

[kenneth]

Is it not the case that something could be blocked/dirty and needs a service to clear it?

 

[GrahamM]

Without testing the basics first it is impossible to say.
It could be something basic that will cost £20 in parts or it may be £200 in parts.
Cannot tell you how to fix this I'm afraid. A qualified person needs look at it.

 

[kenneth]

Graham, I can assure you I've got no intention of trying to fix it or even taking the case off.

You mentioned earlier that you thought you could have a stab at it. if you could let me know what your best guess would be it will help me determine the best course of action in terms of getting it sorted.

Thanks

 

[PlumbBobBob]

this forum or any of it's members will not be party to any diy gas work due to the safety concerns

 

[stevetheplumber]

isnt this in the gas safe only forum ?it is on my screen

 

[Dotty]

No mate, in the open plumbers forum.

To the op. If you use a car analogy it wouldn't be a service if you needed to push it to the garage would it?

It's a repair which is an emergency. A service isn't and you would be put in a queue.

As stated, you need a gsr on site to look at it, prices vary around the country and it could be any one of a number of faults making it impossible to guess a cost.

Post a request in the 'I'm looking for a plumber or gas engineer' forum including your location and one of us could be near to you.

Thank you.

 

[Barry98]

this isnt in the open forum , it was moved to the private gsr after advice was been given.

no go have a nice friday peeps