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Water leaked from tank in the attic

View the thread, titled "Water leaked from tank in the attic" which is posted in Bathroom Advice on UK Plumbers Forums.

Y

Yeneh

I've had a job done in 2009 I knew the plumber well as he was a customer in my London print business, we had several conversations and we had great exchanges over 8 years. When our old boiler needed replacing I asked him to do the work. When he finished, I had to call him back because of pipe rattle and he stuck in a valve which stopped the noise. We always go to the Epsom Races and when we got back the whole house was flooded and a complete mess. What happened was, the ball on the stopcock in the attic storage tank had vibrated off its connection and the water flooded through the house. The plumber apologised but that was all he offered. The question I have is how common is an incident like this and does anyone in the plumbing community know of a similar event like this happening. Thanks for reading my story. Brian
 
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He did replace the stopcock in the storage cistern and yes the overflow should have worked but it didn't. The house was completely flooded. So its not common for this to happen as the overflow would kick in!
 
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Was all this back in 2009 or are you linking a pipe rattle to the ball valve vibrating loose 6yrs later?
You will find it best to register as a member to continue this thread.
 
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I'm still struggling to understand how it's his fault? Unless the pipe blew from his new stopcock in the loft but you said the float valve rattled off. I think your barking up the wrong tree tbh
 
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The ball that floats when the tank is full came off the arm that stops the tank from filling up. As a consequence the water flowed down through the house. The safety of the system is the over flow pipe that failed to work. The insurance paid for the repairs. My question to the plumbing community is how ofter does an event like this happen. I am telling it as it happened. Absolute promise here this is what happened.
 
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Unregistered said:
The ball that floats when the tank is full came off the arm that stops the tank from filling up. As a consequence the water flowed down through the house. The safety of the system is the over flow pipe that failed to work. The insurance paid for the repairs. My question to the plumbing community is how ofter does an event like this happen. I am telling it as it happened. Absolute promise here this is what happened.
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not very often the ball comes of but normally the balls split and water gets in, which in turn keeps the ball down and the tank is overfilled and excess water out the overflow
 
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It's not his fault your cold water storage cistern had a dodgy overflow pipe. How on earth would he know that? It's like having a wheel bearing done then blaming the garage you got a puncture. It's not related
 
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# 5 No the job was completed end of May 2009 and the leak happened first Saturday June 2009. The pipe rattle was so loud it must have had an effect on the vibration throughout the whole network of pipes. Without this I can't see how the ball would have come off. The nut was not tightened against the ball is the only way this can come undone.

# 11 unless it was the f and e tank or he changed the ball valve in the cwsc tank not his fault I don't understand the f and the e tank?
 
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Yeneh said:
# 5 No the job was completed end of May 2009 and the leak happened first Saturday June 2009. The pipe rattle was so loud it must have had an effect on the vibration throughout the whole network of pipes. Without this I can't see how the ball would have come off. The nut was not tightened against the ball is the only way this can come undone.

# 11 unless it was the f and e tank or he changed the ball valve in the cwsc tank not his fault I don't understand the f and the e tank?
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put it this way its not his fault
 
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# 5 Was all this back in 2009 or are you linking a pipe rattle to the ball valve vibrating loose 6yrs later?

The boiler was fitted in 2009 May and the leak happened on 5th June 2009. I'm just asking how common is this to happen. Should he not have checked that the overflow was sufficient to handle the amount of water going into the tank? And should he not have checked that the ball was properly secured in the tank?
 
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Yeneh said:
# 5 Was all this back in 2009 or are you linking a pipe rattle to the ball valve vibrating loose 6yrs later?

The boiler was fitted in 2009 May and the leak happened on 5th June 2009. I'm just asking how common is this to happen. Should he not have checked that the overflow was sufficient to handle the amount of water going into the tank? And should he not have checked that the ball was properly secured in the tank?
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no all you asked him to do is change the boiler he wouldnt need to touch the cwsc at all
 
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he did replace the stopcock in the cold water storage container. My question was how frequent does something like this happen? I am telling the complete truth as it happened.
 
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Yeneh said:
he did replace the stopcock in the cold water storage container. My question was how frequent does something like this happen? I am telling the complete truth as it happened.
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Why are you asking 6yrs later and as said before it is not his fault that your overflow pipe didn`t do it`s job.
 
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