T
tomjerry
Ok title might be a catch all but hoping some can offer me advice?:smiley2:
We recently moved to a new house which has a megaflow system and I can see the mains is served by a blue pipe. The house also has a water meter.
Recently the water company called and visited saying they believed our water usage was high (2 adults and a baby, so not likely) and that the meter is turning despite no water being consumed in the house. Ok, so they said they would dig up the street to check there are no leaks there (planned for next week), but I think this will be unlikely. Anyway so I turned the stopcock off and checked the meter, it was still turning, so does this mean there is a leak somewhere on my property, if there is, it is not obvious. The strange thing however, when i switched off the stopcock, water from all taps stopped hot and cold, except the cold water tap on the kitchen sink - it was going full pelt with no view of stopping! How can that be, is it something to do with the way Megaflow is plumbed? I can see the blue pipe coming from the ground to the stopcock after which the mains pipe goes to the Megaflow cyclinder via water softner device.
So in all I am baffled:
1. Why is the meter turning, when no water is being used or no obvious leaks appear?
2. Why shutting the stopcock does not switch off the cold water tap in the kitchen?
3. Are the two items related, suspect they are?
any help or guidance in this matter would be greatly appreciated.
btw, we have been there 3 months, have had 1 water bill for £90 (which seemed a lot) but this was loaded with some annual standing charge. I think the next bill will be in 6 months time. Still it sounds like a lot!
cheers
We recently moved to a new house which has a megaflow system and I can see the mains is served by a blue pipe. The house also has a water meter.
Recently the water company called and visited saying they believed our water usage was high (2 adults and a baby, so not likely) and that the meter is turning despite no water being consumed in the house. Ok, so they said they would dig up the street to check there are no leaks there (planned for next week), but I think this will be unlikely. Anyway so I turned the stopcock off and checked the meter, it was still turning, so does this mean there is a leak somewhere on my property, if there is, it is not obvious. The strange thing however, when i switched off the stopcock, water from all taps stopped hot and cold, except the cold water tap on the kitchen sink - it was going full pelt with no view of stopping! How can that be, is it something to do with the way Megaflow is plumbed? I can see the blue pipe coming from the ground to the stopcock after which the mains pipe goes to the Megaflow cyclinder via water softner device.
So in all I am baffled:
1. Why is the meter turning, when no water is being used or no obvious leaks appear?
2. Why shutting the stopcock does not switch off the cold water tap in the kitchen?
3. Are the two items related, suspect they are?
any help or guidance in this matter would be greatly appreciated.
btw, we have been there 3 months, have had 1 water bill for £90 (which seemed a lot) but this was loaded with some annual standing charge. I think the next bill will be in 6 months time. Still it sounds like a lot!
cheers
