Water pouring out cold tap, washers fine but bottom of tap head gear loose

[Ruth Innes]

Hello,
Last night my cold tap would not stop, it was pouring out and the tap was just going around and round.
I switched off the water at the stopcock and opened the tap up to see if the washers were gone. The washers seem perfectly smooth and the tap is only about two years old, I tried to check the head tap gear, no matter what I do the spindle goes round and round and won't stop. I tried taking it out and then, tightening it and replacing it, but when I tighten the tap I can hear it click inside and the bottom part of the tap head gear seems to fall out.
Everytime I turn the spindle to put to back together, in order to try and stop the water flow I have to turn it, but the bottom falls out again.

If I push the tap handle, into the unit the waterflow will stop, but no matter what I tighten the water comes pouring out as soon as I switch my mains back on.

I took the part to Screwfix and Grahams today, but they didn't have any replacements. With it being Easter I'm stuck for a plumber and would really like to try this myself as I'm sure it only needs some muscle!

Thanks,
Ruth

 

[ShaunCorbs]

Them o rings arnt suppose to be on show spindle part needs pushing in more

 

[Aire]

Hi Craig.
Any idea why I cant start a conv with you?
David

Possibly my account settings, I've changed them now so try again

 

[Ruth Innes]

There's an Approved TM installer in EH32!

Unf Ruth that image is worthless. Welcome to my world of tap valves & cartridges 😉

If you could send that part and measure the seat depth as shown here (https://www.tapmedic.co.uk/wp-content/uploads/2018/10/seat-depth-image-large.png)
I could make you a couple.

Sorry, I'm not following what you want me to measure where exactly is this "seat"?

Them o rings arnt suppose to be on show spindle part needs pushing in more

I've pushed it down as far as it goes, the top O ring is very loose (?), could explain why it will twist too far and the bottom part simply falls out?

 

[Welder]

Sorry, I'm not following what you want me to measure where exactly is this "seat"?

Follow the link! TBH Ruth if you cannot do that then you really shouldn't be doing this at all.

 

[Burger]

Sorry, I'm not following what you want me to measure where exactly is this "seat"?



I've pushed it down as far as it goes, the top O ring is very loose (?), could explain why it will twist too far and the bottom part simply falls out?

Might also explain why water pours out. You might be able to obtain a new o-ring, but you might be clutching at straws. Follow @YorkshireDave ‘s link, it might be your best option other than replacing your taps. 🙂