What are you getting regards Current scrap prices

[GasmanxxxR1]

TBH i'm not happy with those numbers,
working hard to get it nearer 15 a month getting there slowly it was 2 a month last year.
supplier gave me a big incentive this morning if i can get turning over £35000 with them i will get a expenses paid hol/piish up to tenerife that they do every year. whoop whoop.

How did you manage to grow your business like that? Is it down to advertising? Im currently doing about 2 installs a month and when to get to where you are. Any advice gratefully received, thanks

 

[julesverne]

Just hard work i suppose.
Im happy to go out at 4.00am or 8.00pm it helps to build your reputation up i do charge accordingly
Aim myself at older people rather than younger generation who generally dont have much cash but that is changing as i now offer finance.
Only real advertising i do is yellow pages i know a lot of people slag it off but it works for me and people who are aged 50plus still use it in big numbers.
Word of mouth gets a fair of work in.
I work hard at how i come across to customers so i do think customer service skills are excellent.
I make it my point never to come across as cocky .
I will always stop and have a chat with a cust over a cup of tea if offered very old folk seem to respond to that well especially if they live on their own and i have a lot of time and respect for them so its something i like to do.
always make a fuss over custs cat and dogs but that fine for me i have 3 dogs and 2 cats.
i also have a small showroom at a set of traffic lights early days but its starting to pay off.
i do not work for career landlords or letting agents anymore as they are nobs

ive found my web sites bring me minimal work in. And whilst i like the web site done through the guy on the forum(twd) it has brought feck all work. So at the moment im not overly impressed and paying nack all more till it starts working if it does at all.

 

[PlumbersMate]

Just hard work i suppose.
Im happy to go out at 4.00am or 8.00pm it helps to build your reputation up i do charge accordingly
Aim myself at older people rather than younger generation who generally dont have much cash but that is changing as i now offer finance.
Only real advertising i do is yellow pages i know a lot of people slag it off but it works for me and people who are aged 50plus still use it in big numbers.
Word of mouth gets a fair of work in.
I work hard at how i come across to customers so i do think customer service skills are excellent.
I make it my point never to come across as cocky .
I will always stop and have a chat with a cust over a cup of tea if offered very old folk seem to respond to that well especially if they live on their own and i have a lot of time and respect for them so its something i like to do.
always make a fuss over custs cat and dogs but that fine for me i have 3 dogs and 2 cats.
i also have a small showroom at a set of traffic lights early days but its starting to pay off.
i do not work for career landlords or letting agents anymore as they are nobs

ive found my web sites bring me minimal work in. And whilst i like the web site done through the guy on the forum(twd) it has brought feck all work. So at the moment im not overly impressed and paying nack all more till it starts working if it does at all.

I think something I really struggle with is the stopping and talking, I seem to just get myself in a rush, and have had 2 customers comment on this, 1 at dyno and 1 on a council contract. At the time my argument was I'm not there to chat I'm there to work but looking at it now being SE again it's something I really need to work on

 

[julesverne]

Its a customer facing job we do so i think its really important how you come across to people. Also stopping to chat or chatting whilst working is important i think people trust you more if you can hold a conversation with them. Take last friday we finished a boiler conversion to combi early as we stayed late to finish it. But i still went back next day to give old dear a lift to the bus stop down the rd because i still expected to be there and had already said i would. the little things go a long way

 

[PlumbersMate]

Its a customer facing job we do so i think its really important how you come across to people. Also stopping to chat or chatting whilst working is important i think people trust you more if you can hold a conversation with them. Take last friday we finished a boiler conversion to combi early as we stayed late to finish it. But i still went back next day to give old dear a lift to the bus stop down the rd because i still expected to be there and had already said i would. the little things go a long way

Yeh massive thing to do mate I will get better at it just need to learn to slow the fark down.

 

[julesverne]

Motivation is a big thing aswell. I dont have a pension and im shiiite scared of being a penniless pensioner i'll also love cars so i aiming to get a nice car payed outright within ten years these things drive me to work hard.

but its important to have time to for the family. And i always have a lie in sunday