Hi Friends
Changed a pair of flexi connectors for a mono block basin tap yesterday, all easy, got taps off etc. etc, all said in and out in 45 mins (although I quoted Saturday so 2nd visit for an hours work £35 - yes, we've had the discussion about me being too cheap, mis-quoted lesson learned!)
Anyway, yesterday checked for leaks for 5 mins, ran taps, checked fittings, dry as a bone. I was pleased.
Chap calls me, hose is leaking! How to you know I said, well he said, he was just looking (under the basin!!!????) and he put his hand under to feel the flexi pipe (whatever floats his boat) and he said it started to leak.
mmmmm.. I said, you saw me check for at least 5 mins, you checked, all was OK and now you tell me its leaking after you've fiddled with it??! OK, I can come back but it's not free, min 1 hour labour, OK he says.
Got there at 1530hrs, fathers there, 70 odd years old, knows all about plumbing!
Took tap off, un-did flexi connectors and put together again, checked all and no leaks, father checked, son checked, dry as a bone.
He offers me £10!!! I look at him, he's 6ft I am 5'4"!!
I say no, its an hour labour, I don't charge half hours before the first hour, ah he says but i thought... well I told you mate its an hours labour. but I want a new tap fitted, OK I say, I can do that in an hour, so £35! Will you take £20, no I won't, will you fix my computer for a tenner? No he says, I charge £45 per hour, there you go I say.
Anyway, just ****ed me off.
Was I wrong to charge him again today?
Home now and ready for football.
Regards Friends.
Rocket
Changed a pair of flexi connectors for a mono block basin tap yesterday, all easy, got taps off etc. etc, all said in and out in 45 mins (although I quoted Saturday so 2nd visit for an hours work £35 - yes, we've had the discussion about me being too cheap, mis-quoted lesson learned!)
Anyway, yesterday checked for leaks for 5 mins, ran taps, checked fittings, dry as a bone. I was pleased.
Chap calls me, hose is leaking! How to you know I said, well he said, he was just looking (under the basin!!!????) and he put his hand under to feel the flexi pipe (whatever floats his boat) and he said it started to leak.
mmmmm.. I said, you saw me check for at least 5 mins, you checked, all was OK and now you tell me its leaking after you've fiddled with it??! OK, I can come back but it's not free, min 1 hour labour, OK he says.
Got there at 1530hrs, fathers there, 70 odd years old, knows all about plumbing!
Took tap off, un-did flexi connectors and put together again, checked all and no leaks, father checked, son checked, dry as a bone.
He offers me £10!!! I look at him, he's 6ft I am 5'4"!!
I say no, its an hour labour, I don't charge half hours before the first hour, ah he says but i thought... well I told you mate its an hours labour. but I want a new tap fitted, OK I say, I can do that in an hour, so £35! Will you take £20, no I won't, will you fix my computer for a tenner? No he says, I charge £45 per hour, there you go I say.
Anyway, just ****ed me off.
Was I wrong to charge him again today?
Home now and ready for football.
Regards Friends.
Rocket
