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What the Banks Can Learn From Plumbers. By Charlie Mullins

View the thread, titled "What the Banks Can Learn From Plumbers. By Charlie Mullins" which is posted in UK Plumbers Forums on UK Plumbers Forums.

If you turn up at 7.50am for an 8am appointment, you're the best plumber in the world. It was so easy.

''It was so easy'', as opposed to: It is that easy?

Is he living in the real world? So how come I got a right rollocking on Tuesday from one of my customers?

I had phoned and informed her that I will attend at 9am. I got there at exactly 08:45, she took her time to open the door. The minute she opened the door, all hell broke loose.
''Oh, you are early. I am definitely sure you said 9 O'clock.'' At which point she looks at her watch. ''You sure are early. Why did you tell me 9 O'clock''?

I thought to myself, she must be high on summat? You'd think she would be grateful, but oh no. She must have expected me to come and park around the corner till it was 9am, then knock on her door. Ungrateful twerp.
 
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I liked the bit about telling customers the cost in advance ?
He is a psychic as well now then ?
Very easy to tell everyone how wonderful you are when you have made it same on here when you see people quoting rates that most can only dream of !
 

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