worcester rsf 24i pump - too hot to touch - reset tripped

[john999uk]

I understand this will need to be replaced by a gas safe engineer, I have no problem with that at all. I want to stay safe.
Problem is last year we had problem with boiler and didn't know any gas safe engineers so picked one from trusted trader. Did not have a good experience at all.

Anyway the boiler reset on top tripped and when reset the pump runs, and boiler fires. After a few seconds there is sort of gurgling noise then more metallic sound like metal running through pipes. I guess its the water in the heat exchanger 'boiling'. Then the reset trips again. When I touch the pump it is too hot to touch, almost burning finger.
My guess is the pump is failing and therefore the heat exchanger is overheating and tripping the reset.

So is my guess of a replacement pump sound a good guess, before someone qualified comes to look?
I have had a quick look and it seems that a whole pump or just the head is available. Which is better?

Last, and most important point, how can I find a decent gas safe engineer?
Thanks

 

[SimonG]

You can post on here. Lot of good lads. Or ask family, friends, colleagues for a recommendation.

 

[john999uk]

Thanks. Sad here, no family or friends within 100 miles :-(