Worst merchant

[Millsy 82]

My 2 worst as they were both as bad were plumbcenter and pts in Gloucester. Parts not turning up loads of damaged bit delivered and poor staff who basically couldn't care less.

Generally speaking though I find the bigger the branch the more the problems. My old local plumbcenter and pts were brilliant (had a problem with plumb once and that was the manager) they were only small branches and didn't just go for the big companies as there wasn't many.

You will always have problems it is just how they deal with them. I had a problem with a Williams order (3 problems on 1 order actually) and had to go to plumbcenter to get me out of trouble and have started using them a lot more now as it is easier for a company to solve a problem when they are 20mins away rather than 4-5 hours.

 

[northcarr]

Plumcenter is hit and miss tbh it depends who's on the counter if the manager is about then no problem but the counter staff don't care if they sell anything or not I got quoted £200 more for a cylinder than at another merchant and I hadn't an account with them.

 

[stevetheplumber]

Plumcenter is hit and miss tbh it depends who's on the counter if the manager is about then no problem but the counter staff don't care if they sell anything or not I got quoted £200 more for a cylinder than at another merchant and I hadn't an account with them.

my local pc has been ok ive only just started using them but both staff and the manager seem to knbow whats what and i play the pricematch game print out a qute from internet and get themto match or better it

 

[hammers4spanner]

plumb/parts center plympton plymouth ,

staff are completely inept parts are always ordered wrong because they can't be bothered to do their job properly .
plumbing section just the same complete idiots.

the only reasons this branch stays open is because its on main road and large contractors use them

 

[LPC]

PlumbCenter.

Staffed almost exclusively by arrogant ****s. Never, ever go in there now.

 

[helpsy]

Looking at comments I would say it looks like PC would win the award!

 

[lame plumber]

most arrogant, big red toolbox.com, customer service to be despised 🙁

 

[REDSAW]

all those that close @4;59pm

 

[bert large]

plumb/parts center plympton plymouth ,

staff are completely inept parts are always ordered wrong because they can't be bothered to do their job properly .
plumbing section just the same complete idiots.

the only reasons this branch stays open is because its on main road and large contractors use them

Totally agree there Hammers. I drive past this branch every morning on my way to City Plumbing or Plumbase on the other side of Marsh Mills.
I get very annoyed some mornings if I need tiling stuff & Plumb Center's huge delivery lorry blocks the entrance to Topps Tiles next door.