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View the thread, titled "Would you do it" which is posted in UK Plumbers Forums on UK Plumbers Forums.

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Riley

Plumbers Arms member
Plumber
Gas Engineer
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Afternoon chaps

Just had the age-old sob story.

Customer has had a new boiler installed by a non-gas safe engineer.

They only found out afterwards and only paid the guy for materials.

They have spoken to Gas Safe about it, which leads me to think that they've just been genuinely misled.

They have asked me if I can come and commission the boiler. They have said do whatever needs to be done even if it means taking the boiler off the wall again. Based on how they have approached me I am inclined to believe them. To cover my backside I have discussed the matter with Gas Safe so at least there is a recorded call relating to it and my GS number.

I haven't seen the install yet but I'm just anxious as to what the opinions of the oracles on here are.
 
Isn't taking it off the wall & connecting back up with the pre & post checks like a boiler swap?

I'm not a gas worker as you know but I've been on a couple of boiler swaps.
 
I have done it once about 3 months ago.

What I said to the customer was that as I have got to take responsibility for it that I have to take the boiler off the wall and start again from scratch including flushing etc if anything needs altering and putting right then I will have to do it at a cost or cap the boiler as I commissioned. But I won't cover warranty etc on the boiler.

I got there flue not patched up which in a way was brilliant for me as it saved me knocking it out again to check the flue, which was a telescopic flue and actually came apart in my hands, gas pipe under sized, no trvs through out the house and condense poking out of the wall.

I charged them £480 in total and was finished by 3 I was happy and they were as well.
 
Gas safe said according to TB 014 Commissioning an Uncommissioned installation is okay. I will obviously have a good read of this technical bulletin before I commit. The guy I spoke to at GS tried to convince me that it was fine to do particularly as I've made the effort to contact Gas Safe and explain the situation He just stressed that I have to treat it as if I've done the installation so any hidden pipework/pipe sizes/flue attachments etc need to be checked at every joint along the way. My difficulty is I struggle to understand why this is different to that guy that was prosecuted the other day for signing off a non-gsrs work
 
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Gas safe said according to TB 014 Commissioning an Uncommissioned installation is okay. I will obviously have a good read of this technical bulletin before I commit. The guy I spoke to at GS tried to convince me that it was fine to do particularly as I've made the effort to contact Gas Safe and explain the situation He just stressed that I have to treat it as if I've done the installation so any hidden pipework/pipe sizes/flue attachments etc need to be checked at every joint along the way. My difficulty is I struggle to understand why this is different to that guy that was prosecuted the other day for signing off a non-gsrs work

Probably because you're going to get the details of the bloke who fitted it and report him....
 
They seem OK and I would do it no problem but would need to inspect the installation and any changes / not safe things can be discussed at the time but I wouldn't give a fixed cost
 
But I won't cover warranty etc on the boiler.

An important point to highlight.

If they paid the bloke for materials, their contract in respect of materials is still with him.

The fact that he is not GSR does not mean that he has no contractual liability. He would simply have to pay a GSR engineer to deal with any issues that the manu's warranty didn't cover.
 
An important point to highlight.

If they paid the bloke for materials, their contract in respect of materials is still with him.

The fact that he is not GSR does not mean that he has no contractual liability. He would simply have to pay a GSR engineer to deal with any issues that the manu's warranty didn't cover.[/QUOTE

Thanks Ray

Bloody good knowledge, hadn't even thought along those lines.

God this just sounds more trouble than it's worth
 
If it hasn't been commissioned then the boiler warranty will still be ok and with the manufacturer
 
If it hasn't been commissioned then the boiler warranty will still be ok and with the manufacturer

The warranty might be ok, but that doesn't help you if the case is damaged, or the non-registered guy damaged something inside.
 
The warranty might be ok, but that doesn't help you if the case is damaged, or the non-registered guy damaged something inside.

if its damaged dont think riley would be doing it, would be new boiler time
 
I would just approach it as my own boiler change and do proper job to current regs as any other boiler job
 
Yep, I'd do it, no hesitation. Boiler off wall and start again as if it were a new install. In fact I'm doing one in a couple of weeks that failed a Gas Safe inspection. The householder genuinely believed the installer to be GSR, found out he wasn't and asked for an inspection. They're happy to pay whatever is needed to make it compliant. I don't see the problem with doing it on that basis.
 
Real shame that people try to save a bit of money....let's be honest us included....and accept a cheaper quote without doing their homework only to find the installer is not gas safe regd.......and now having to face paying out again ......I think it's a hard lesson learned but I think you have covered all bases and wish you well if you take on the refit.....regards Turnpin:yes:
 
Won't shop the installer told them to go forth and multiply
 
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