Afternoon chaps
Just had the age-old sob story.
Customer has had a new boiler installed by a non-gas safe engineer.
They only found out afterwards and only paid the guy for materials.
They have spoken to Gas Safe about it, which leads me to think that they've just been genuinely misled.
They have asked me if I can come and commission the boiler. They have said do whatever needs to be done even if it means taking the boiler off the wall again. Based on how they have approached me I am inclined to believe them. To cover my backside I have discussed the matter with Gas Safe so at least there is a recorded call relating to it and my GS number.
I haven't seen the install yet but I'm just anxious as to what the opinions of the oracles on here are.
Just had the age-old sob story.
Customer has had a new boiler installed by a non-gas safe engineer.
They only found out afterwards and only paid the guy for materials.
They have spoken to Gas Safe about it, which leads me to think that they've just been genuinely misled.
They have asked me if I can come and commission the boiler. They have said do whatever needs to be done even if it means taking the boiler off the wall again. Based on how they have approached me I am inclined to believe them. To cover my backside I have discussed the matter with Gas Safe so at least there is a recorded call relating to it and my GS number.
I haven't seen the install yet but I'm just anxious as to what the opinions of the oracles on here are.