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Getting to Yes: Negotiating Agreement Without Giving In is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. Subsequent editions in 1991 and 2011 added Bruce Patton as co-author. All of the authors were members of the Harvard Negotiation Project. The book made appearances for years on the Business Week bestseller list. The book suggests a method called principled negotiation.

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  1. N

    Issue with 1 rad not getting hot

    Hi all, I moved into a 3 bed detached property June 2018, turned the heating on in the October and found the living room rad didnt come on. The system is not a combi boiler, i have an emersion heater upstairs, it does have a magnetic filter next to the boiler. I drained some water out of the...
  2. M

    Boiler not getting up to temperature (or is it)

    Hi, We have an old Ideal Elan 2 RS 50 boiler and without doubt it's be rock solid. Yes we will be replacing it in the new year, but for now it'll do. However, it does not run as hot as it use to (or so I think). Please find attached a graph of it's performance today. It is set to "High". So to...
  3. M

    New Rad not getting hot, single pipe CH system (partial)

    Hello, i've posted on here as it seems there are a few single pipe experts. I've installed a big column rad with normal valves (no TRV) on a single pipe system, i have done this in 2 other rooms with good success and continue to get very hot. The rest of the house is on a 2 pipe system and...
  4. milleniumaire

    Help on getting a water tight fitting

    Forgive my ignorance. I was performing a test of a new manifold today, using mains water pressure to the 22mm flow pipe and back through the return. Unfortunately it failed as one of the joints where the 22mm copper pipe connects to the manifold failed and water leaked out. I'm now wondering...
  5. whatsthenews

    Combi system.One radiator getting air in

    New Combi system (boiler and microbore re-pipe)about a year old. All radiators have TRV's apart from one of the bathrooms Started noticing a single loud bang,possibly from the hall radiator shortly after radiators have gone off. I say possibly because the radiator in the room above the hall...
  6. M

    Getting back in to it

    Hi everyone. New to the forum, bit about myself left school straight to college 4 years and completed NVQ level 2&3 and was qualified gas fitter. Due to struggling to find work I left plumbing and heating as I just needed to find a job. With what happening around the world. It looks like I’m...
  7. Shiftycatz

    Getting access to a tap washer

    Hi, I need to change the washer on one of my bathroom taps but i can't seem to find out how to get the bloody top off. From what i can gather its a pillar lever tap but all the things I've googled only seem to have the ones where you can pull a little disc off the top to gain access to the...
  8. A

    Is this pump installed correctly? Pictures keep getting air though the hot water.

    Hello everyone I was wondering if you could help me solve an issue I'm having with air in my hot pipes. I had a positive head pump installed in the airing cupboard as shown in the picture but it would not start without putting the shower head in the bath to increase the pressure. After a month...
  9. J

    Indirect Drainage Problem (without getting thru the floor)

    Hello all! glad to be here.... gonna be doing quite some plumbing work with a handyman of mine to lower cost of my new business so I hope this is the right place to get some good pro info! So with my new biz, they are requiring a 3 basin sink like a restaurant kitchen, and with this they...
  10. Lou

    How do I go about getting a mortgage break?

    (Starting a few threads off in the new help forum) How do I go about getting a mortgage break? Also, what if somebody is renting, what's available for them?
  11. B

    Sime Murelle HE300 not getting to temperature

    Hi, have a Sime Murelle HE30 boiler on traditional CH 15 rads plus hot water tank circuit. Boiler gets to about 60 then modulates, drops to 50 ish but fails to reach demand temp of 75. Pressure is ok (although could do with a bigger expansion vessel). It was fine last week! Any ideas?
  12. S

    Getting a Remote Control RFWRT thermostat talking to a Worcester Boiler 28i

    Getting a Remote Control RFWRT thermostat talking to a Worcester Boiler 28i, changed the batteries, no heating, hot water working ?
  13. H

    DIY customers getting involved

    What do you do when the customer is a DIYer who insists on getting involved?
  14. P

    One radiator not getting hot

    Ive got one radiator that wasnt getting hot so i removed and flushed through to ensure no 'sludge' creating a blockage. Removed the TRV and replaced. After putting back on and bleading the radiator gets hot but after 2 days its stops getting hot. Turned all other radiators off and still...
  15. P

    Air getting in to sealed system ... !!

    I am collecting air in one downstairs radiator which requires bleeding once per week and a small amount on the auto bleed valve on the hot water side of the system. However, there is no pressure drop until I bleed the rad which then drops about 0.1 bar. The system was flushed couple of months...
  16. D

    Boiler not getting hot enough

    We moved into our current home in June. The heating is supplied by a 10 year old WB Greenstar CDi 37kkW combi boiler. I had the boiler checked by a local GSR engineer who has serviced my son's boiler for many years. He said it was working correctly. So far it has worked OK, getting the house up...
  17. Dan

    Toto Energy Goes Bump - Customers getting gas for free? What to do?

    Toto Energy Goes Bust- Customers getting gas for free? What to do? TOTO News Administration appointment 30th October 2019 Steve Absolom and Will Wright were appointed Joint Administrators of Toto Energy Ltd – in Administration (the ‘Company’) on 30 October 2019. Formal notice of appointment...
  18. L

    oil supply not getting to my boiler

    I started having issues with my heating and hot water, I thought I had ran out of oil, however, when I filled up with 400 litres, the guy told me that my 1000 litre tanks is completely full, so the issue was not oil tank being empty. Now when I try to get the boiler to work, it seems oil is not...
  19. M

    Getting hot water when central heating is on

    Hi, hot water is switched off however when central heating is switched on, there is hot water too, can anyone tell me why this is happening g
  20. centralheatking

    PF is getting world wide well done Dan

    You ought to keep a collection of flags of all the places we are reaching and turn it in to a quiz that would be fun....regards centralheatking
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