Brand new salamander pump leaking out of box.

[armyash]

New pump fitted, this afternoon. No issues, showers, ran multiple times. Airing cupboard checked minutes before leaving property.

Left job about 1730 and get a text from customer to say the pump was leaking while her son was in the shower.

I've raced straight back, thinking perhaps I didn't nip one of the flexis up tight enough but no water was seeping out of one of the casing bolts on the side and it looked like it was leaking from another area on the casing.

It's salamander ct 55+. Not top of the range I know but is there anything that could cause this or is it just bad luck?

Thanks

 

[mfgs]

I stopped fitting them because they all leak from the seals at the end. Had call backs on nearly all of the ones I fitted within a couple of years.

 

[ShaunCorbs]

@SalamanderPumps

you might need to post this in the open section ash

 

[Harvest Fields]

Would you like it moved mate?

 

[Welder]

I too stopped fitting when the quality plummeted a few years ago. I suspect greedy accountants with zero regard for how it leaves installers/users...

 

[Harvest Fields]

I have 2 that just didn’t work straight from the box.

 

[armyash]

Thanks for the replies. Pump removed and replaced with a grundfos.

 

[Harvest Fields]

Thanks for the replies. Pump removed and replaced with a grundfos.

All good?

 

[Aire]

I've had trouble with all the cheaper pumps from most manufacturers. Never had a salamander leak out the box but have had them not work at all. Had a couple Stuart Turners leak from the body and same with altech (grundfos made). But then never had an issue with the more expensive models.

 

[SimonG]

Won't touch Salamander after one leaked out the box. Was fine on installation and when I left. 24 hours later water was through the ceiling. Leaking from pump body. Wouldn't touch their **** with somebody else's.