Discuss vaillant boiler service is really rubbish in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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i like vaillant boilers but they are definitely going down in quality and their warranty is pants

ideal are the best in terms of warranty, from my experiance they dont make excuses
 
Never had a problem to be honest always same or next day call and always carried out repairs as needed.
 
Ive fitted one but always tout baxi or ideal, simly better warranties.
I wont recommend vaillant simply on terms of cost or warranty
 
I have a customer who used to get Vaillant to do her servicing and earlier this year she asked me to do it , when i rmoved the burner and the cover for the combustion chamber it was evident that they had never taken it out, the boiler is around 6 years old so the door and its seal shouldve been removed and replaced at least 3-4 times but i dont reckon itd ever been done,, they arent cheap for there service either ,,, they mustve just done the analyser test then thats it,
 
I have a customer who used to get Vaillant to do her servicing and earlier this year she asked me to do it , when i rmoved the burner and the cover for the combustion chamber it was evident that they had never taken it out, the boiler is around 6 years old so the door and its seal shouldve been removed and replaced at least 3-4 times but i dont reckon itd ever been done,, they arent cheap for there service either ,,, they mustve just done the analyser test then thats it,

i thought the seal was good for 5 years ?
 
The caliber of engineers have suffered too, their now taking button pushers from the call centre, and via a stint in technical (where they are put through their acs) then sending them out as engineers with absolutely know experience.............
 
I have a customer who used to get Vaillant to do her servicing and earlier this year she asked me to do it , when i rmoved the burner and the cover for the combustion chamber it was evident that they had never taken it out, the boiler is around 6 years old so the door and its seal shouldve been removed and replaced at least 3-4 times but i dont reckon itd ever been done,, they arent cheap for there service either ,,, they mustve just done the analyser test then thats it,

only as a recommend
 
I never had a problem with them. But the company I used to work for installed 100's a year and I knew the local engineer from a stockists.
 
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