M
Maitri
Hi I posted a long and sorry story a few weeks ago about our new build plumbing. House is nearly 3 years old, problems with plumbing across the estate, how did the industry ever allow plastic pipe? We had a chap here from Wessex Water and he says the industry HATES the stuff, so why is it being used ? OK there is the cost but why allow builders of new property to cut corners and leave the purchaser liable? I didn't know anything about plastic pipe until after I moved in, I bought a new build as I am near retirement and wanted to avoid expensive maintenance problems, I now see how much of a joke that was!! Builder didn't pay plumber, plumber walked out cutting his radiators off the walls so plumbing on last 6 houses completed by cowboys I have been told. System wasn't pressure tested and when it was connected to supply leaked like a sieve.
OK so my house is badly plumbed, recently found out that the builder had to re-plumb in the first 6 months the first house on the estate to be sold as there was a leak below floor level which they couldn't track down. I am now really depressed, after I moved in (2nd purchaser) I found that every radiator in the house was leaking. I have also found out since I purchased that there were two floods before I purchased and since moving in I have had water down wall from bath (plug outlet broken on fitting and just gave way), I have had repeated leaks in bathrooms and my boiler packed up in January and Domestic & General refused a repair because they said it had not been commissioned from new (full of sludge & swarf). Been back to NHBC who have been back to builder but getting nowhere now trying a solicitor but despite consumer law and "fit for purpose" etc not looking hopeful. Neighbours have all had floods for various reasons and most people seem to have problems with boilers losing pressure. As the Wessex Water man said, the problem with having plastic pipe and joints that are not accessible is that it is often impossible to track a leak and difficult if not impossible to gain access to try to do so. The first thing he looked for when he came to the property was a manifold, he said something about all joints should be accessible but is it law?
So can you answer my Q's please :
1. consumer law speaks about 'durability' so how long should plumbing last to be seen as 'fit for purpose' and 'durable' given that plumbing use to last a lifetime? Does anyone offer guarantees on their plumbing work ? Or do you tell customers you will fix leaks for 2 years after which customer may require a replumb if there is a leak below floor level that cannot be traced ! So how come builders and the NHBC can get away with completely shoddy workmansip and the consumer has no redress?
2. My boiler has not been used since January when the Domestic & General engineer refused a repair saying the system cannot have been commissioned. 2 weeks after the engineer had visited the boiler started to leak and we had a bowl of water every day until the system was empty. We are concerned the boiler is now just sitting there rusting, will the water emptying from the boiler and the boiler just being left to sit there be damaging the boiler?
3.If the worst comes to the worst how much would it cost to re-plumb small 3 bed property with copper? Of course my problem is that I had oak floors laid before I heard the nightmare stories of plastic pipe! This is a timber framed property would there be any problems with soldering copper ?
4. Not sure what problems there will now be with our 3 year old boiler (3 years old in July ), or if the radiators have rusted due to the system not being commissioned, so if we had to have new radiators and a boiler how much more would that cost?
I know estimates are just that, but I am losing sleep at night worrying about what I am going to do and what this is going to cost. I just can't believe I am having to ask these Q's about a 3 year old system, who could possibly think it is acceptable to need a re-plumb in 30 years let alone 10, 5 or in the case of Nos 43 - 6 months!!!
THANKS FOR YOUR HELP
OK so my house is badly plumbed, recently found out that the builder had to re-plumb in the first 6 months the first house on the estate to be sold as there was a leak below floor level which they couldn't track down. I am now really depressed, after I moved in (2nd purchaser) I found that every radiator in the house was leaking. I have also found out since I purchased that there were two floods before I purchased and since moving in I have had water down wall from bath (plug outlet broken on fitting and just gave way), I have had repeated leaks in bathrooms and my boiler packed up in January and Domestic & General refused a repair because they said it had not been commissioned from new (full of sludge & swarf). Been back to NHBC who have been back to builder but getting nowhere now trying a solicitor but despite consumer law and "fit for purpose" etc not looking hopeful. Neighbours have all had floods for various reasons and most people seem to have problems with boilers losing pressure. As the Wessex Water man said, the problem with having plastic pipe and joints that are not accessible is that it is often impossible to track a leak and difficult if not impossible to gain access to try to do so. The first thing he looked for when he came to the property was a manifold, he said something about all joints should be accessible but is it law?
So can you answer my Q's please :
1. consumer law speaks about 'durability' so how long should plumbing last to be seen as 'fit for purpose' and 'durable' given that plumbing use to last a lifetime? Does anyone offer guarantees on their plumbing work ? Or do you tell customers you will fix leaks for 2 years after which customer may require a replumb if there is a leak below floor level that cannot be traced ! So how come builders and the NHBC can get away with completely shoddy workmansip and the consumer has no redress?
2. My boiler has not been used since January when the Domestic & General engineer refused a repair saying the system cannot have been commissioned. 2 weeks after the engineer had visited the boiler started to leak and we had a bowl of water every day until the system was empty. We are concerned the boiler is now just sitting there rusting, will the water emptying from the boiler and the boiler just being left to sit there be damaging the boiler?
3.If the worst comes to the worst how much would it cost to re-plumb small 3 bed property with copper? Of course my problem is that I had oak floors laid before I heard the nightmare stories of plastic pipe! This is a timber framed property would there be any problems with soldering copper ?
4. Not sure what problems there will now be with our 3 year old boiler (3 years old in July ), or if the radiators have rusted due to the system not being commissioned, so if we had to have new radiators and a boiler how much more would that cost?
I know estimates are just that, but I am losing sleep at night worrying about what I am going to do and what this is going to cost. I just can't believe I am having to ask these Q's about a 3 year old system, who could possibly think it is acceptable to need a re-plumb in 30 years let alone 10, 5 or in the case of Nos 43 - 6 months!!!
THANKS FOR YOUR HELP