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Dec 30, 2019
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DIY or Homeowner
I have 2 issues/questions. To start from the beginning, we just purchased and moved into a home at the beginning of November that has a private well, once we moved in I noticed we had water pressure issues. Upon investigation I found that all the faucets/fixtures with pressure issues were clogged with white chunks, some pure white and some white on once side and black on the other (photo's attached - what is shown in my hand is what I could get out of the faucet after 1 day). When we first moved in, there was only a sediment filter installed after the pressure tank, which I installed a carbon filter in. After seeing all the build up in the aerators I looked into a water softener but I do not have a drain near by so I thought I would try this AO Smith Descaler (also shown in photo). To no avail, I am still getting a lot of these white flakes/chunks in all the faucets and they build up rather quickly. I am cleaning shower heads and faucets at LEAST once a week if not twice. My question is, is this hard water or do I have another issue? It looks like photos I've found of disintegrating dip tubes but I have a tankless water heater and the house is only 6 years old and has PEX and CPVC pipe.
My second question, in the master bath I have a garden tub with Moen Chateau faucet (with 1222 cartridge) the cold water pressure is great but the hot water pressure is very week, would probably take at least 45 minutes to fill up the tub. So my first move was to get a new cartridge at a big box store, got a Danco brand and installed it, after installed issue persisted. So I thought I may need to go with the name brand Moen cartridge, still have the problem so I cleaned up the old one and cleaned out the valve body and reinstalled. I have 3 tubs in the house with the same Moen faucets and this is the only one with an issue. This is very aggravating. Any ideas?
 

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Could be limescale or maybe your filter media

Was the water turned off when you moved in as I’ve heard you have to turn the water on slowly and just enough to flow through else if you just turn it on it will blast the media out of the softener through the pipe work ?
 

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