Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws

Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Have you been paid anything?
Did you take a deposit?
Do you know from the tenant what the leak is?
 
Have you been paid anything?
Did you take a deposit?
Do you know from the tenant what the leak is?
Been paid a small amount, absolutely no where just the initial quote. Didn't take a deposit as the landlord bought the boiler so materials weren't a great deal. And the leak sounds like it's nothing to do with the boiler because I've had a different story from the landlord and the tenant.
 
Would not go down the route of capping. Get certificate sent to yourself. (You can delay by max time as you have 28 days). Take a look at the leak as he has to give you the opportunity to rectify if its yours. Take a camera and get pictures especially if its not a leak of your doing. Be patient. Keep records of communications and get as much in writing i.e. via SMS and email.
 
Bit of an update on this post. I'm still owed £300 from this nightmare customer. I've registered the boiler with the manufacturer so the warranty is in place and gas safe have been notified. I've had the certificate sent to my own address but the customer is refusing to pay until he receives it. Would I be in the wrong legally to keep hold of the certificate as I think only the commissioning engineer can request a duplicate?
 
Would I be in the wrong legally to keep hold of the certificate as I think only the commissioning engineer can request a duplicate?

My opinion is that by holding the certificate hostage you are muddying the waters about whether you have completed your part of the contract. I'd send it to them by registered post and staple it to a final demand for payment. If they don't pay use the small claims court. Make sure you follow the procedures carefully, dodgy landlords know all the tricks, but the nice thing about being owed money by someone who owns a building is that they are certain to pay up eventually.
 

Official Sponsors of Plumbers Talk

Similar plumbing topics

L
Replies
14
Views
2K
L
P
Replies
8
Views
303
P

We recommend City Plumbing Supplies, BES, and Plumbing Superstore for all plumbing supplies.