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Sep 27, 2022
19
1
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London
Member Type
DIY or Homeowner
Hope someone can help.

I have dual zone heating in my new build. I have a TPOne-M downstairs and a TPOne-B in the master bedroom upstairs. When I turn on the heating using the downstairs TPOne-M it heats up half of the ground floor, kitchen/diner, hallway and then 2 of the bedrooms upstairs (diagonally upstairs, not the bedrooms directly above the kitchen/diner). If I then turn on the heating in the master bedroom using the TPOne-B in that room, it heats up that room and all the rooms on that side of the house, but not two of the rooms on the opposite side. It also then heats up the living room downstairs which is diagonally positioned to the master bedroom. How do I change this so that it's a simple choice between upstairs (one zone) and down stairs (second zone)

so the downstairs is two large rectangles, one is a kitchen/diner the other a living room (both the same size), split by a hallway (narrower rectangle) and stairs leading up.

the upstairs is 2 bedrooms above the living room and another 2 above the kitchen/diner with a family bathroom over the downstairs hallway.
 
Nope rip all the floors or ceilings out it’s plumbed / piped wrong to the rads
Looking at the plans the radiators boiler and tank etc are all in the correct place, if the house builder builds several of the same type (model) of house (which they have) then surely it's a mistake where everything joins together in the cupboard upstairs.

The boiler is in the utility room Baxi heat assure, directly above it on the first floor is the tank cupboard containing a therma evocycl cylinder plus a small red tank and a small white tank, all the pipes running to the radiators must be in the same place, no?
 
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For example

See that radiator pipe work is separate to each zone so if there’s a rad on the wrong zone / mismatched all the pipework would need altering under the floor
 
What ever needs doing then its the developers responsibility they should instruct their heating contractors to correct the mistake ? , They are often slow to react to the problems be persistent but polite you have done well to diagnose the issue , are the manifolds visible or accessable? can you see the motorised valves with possibly a silver box on top ? a few pictures may help if the contractor has access to the manifolds? it could be quite simple to swap 4 pipes over once identified, or it may mean removing a floor covering and taking up a section of floor for access, worst case it's a section of ceiling may need to be removed. Regards kop
 
What ever needs doing then its the developers responsibility they should instruct their heating contractors to correct the mistake ? , They are often slow to react to the problems be persistent but polite you have done well to diagnose the issue , are the manifolds visible or accessable? can you see the motorised valves with possibly a silver box on top ? a few pictures may help if the contractor has access to the manifolds? it could be quite simple to swap 4 pipes over once identified, or it may mean removing a floor covering and taking up a section of floor for access, worst case it's a section of ceiling may need to be removed. Regards kop
 

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