Honeywell issues

[Ray Stafford]

a T6360 stat fail after three weeks.

Bl00dy hell. I would have said that at T6360 honeywell stat was just about the most bullet proof control on the market.

I just checked - we have only replaced 12 T6360 roomstats in warranty since 2008 which is as far back as I can access from home. Thats a failure rate of less than 1 in 1000!

 

[Ermintrude]

Ray out of interest is the Siemens RDJH thingy the inverse 1 : 1000, that is for every one actual sale 1000 replacements?

 

[Ray Stafford]

Ray out of interest is the Siemens RDJH thingy the inverse 1 : 1000, that is for every one actual sale 1000 replacements?

Don't sell them Guy, so couldn't comment.

Normally, hard wired controls have a return rate of about 1%. This is actually the same as any product which runs on electricity - they are all weirdly similar.

The longer a product remains on the market, the lower the return rate - normally because the manufacturer irons out any production issues, and the customers learn how to fit them and to avoid any common pitfalls.

 

[Ermintrude]

Oh they are a brilliant product! Honest.

 

[Ray Stafford]

Oh they are a brilliant product! Honest.

I can sense your enthusiasm from here. 🙂

 

[gasmanrob]

Not the rf ones sending 3 of them back this week. Was going Honeywell but now I'm not sure

 

[Ermintrude]

Myson mptrf

 

[kozak1968]

Changed a few st 9400c just out of warranty.... Customer on honeywells case at the moment.