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B

Bek

I have a Saniflo toilet which has always operated beautifully til now. Unfortunately I think something has fallen down it and blocked it. It's now leaking (yesterday through the floor and into the hall downstairs). All advice online says switch off the power supply and the water supply but no one says how to do this. There are no obvious buttons or levers anywhere. Ive taken out the fuse which seems to have solved the power issue but how do I turn off the water. At the moment I've just turned off the water to the whole house. Any help appreciated!
 
Is it a saniflo unit that sits at the back of the toilet? If so it gets its water when you flush the toilet so don't flush the toilet. Photos of the unit will help further
 
Welcome to the forum Bek.
Use google for isolation valves to get an idea of what you are looking for and hopefully it will be fitted to the pipe that puts the water in to the toilet cistern. If you can see the Saniflo the model name will be in the top right hand corner.
 
Sounds like the saniflo wc, if it is they have a washing machine valve on them for the cold water inlet, I've only ever fitted one, as there is no cistern it should be behind the wc pan, you may have to move it forward which could loosen the waste connections and then the s*** will literally hit the floor. You may be best off getting a plumber in as if it hasn't been installed with isolation they will be able to do that for you.
 
Sounds like the saniflo wc, if it is they have a washing machine valve on them for the cold water inlet, I've only ever fitted one, as there is no cistern it should be behind the wc pan, you may have to move it forward which could loosen the waste connections and then the s*** will literally hit the floor. You may be best off getting a plumber in as if it hasn't been installed with isolation they will be able to do that for you.

You thinking of the Sanicompact, the only one without a cistern and with the internal pump / motor box? Hope for Bek`s sake he or she hasn`t got that one.
Just waiting for them to come back as last we heard the whole house was without water.
 
Call a plumber or a friend who knows how to isolate the water supply. The cistern should have a ballofix valve on the inlet pipe. Photos would help.
 
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