Hello to the forum, I just thought I would share this response from GAs-safe.. I had occasion to suspect that an install was dangerous by a non qualified engineer in a commercial kitchen where people are working so I alerted gas safe to the fact , I guess that was a mistake but the reply is pretty useless:
They can not get into their office so can not write.
They can not inspect due to covid
They will if refused permission inspect the outside of the property ( a front facade and a door)
Thank you for your recent communication regarding gas work carried out at the above-mentioned property. We are sorry to hear of the problems you have experienced.
In order to investigate this matter further, we intend to write to the site address offering a free inspection of the property. Unfortunately, due to current government guidelines we do not have access to our office and are unable to post this letter to your neighbour We are also not in a position to carry out any inspections due to the social distancing rules. As soon as our normal service is resumed, we will contact them.
Should they not reply or refuse a visit, Gas Safe Register will contact you to arrange an on-site visual inspection of the work outside the property. We must advise you that this type of investigation will be very limited and any action that we may be able to take will as a result be very restricted. Our Inspector will produce a report of his findings for the owner of the property in question, subject to access, but we will be unable to provide you with this. You will, however, receive a letter confirming our attendance in this matter.
We would also recommend that you contact your local Environmental Health Office, who may be able to assist further, if you have not already done so. If you have any immediate concerns of a gas safety nature (I.e a gas leak), please contact the emergency gas services on 0800 111 999.
I trust you find the above to be in order and ask that you quote the above reference number in any further communication.
A factsheet has been attached for your information.
They can not get into their office so can not write.
They can not inspect due to covid
They will if refused permission inspect the outside of the property ( a front facade and a door)
Thank you for your recent communication regarding gas work carried out at the above-mentioned property. We are sorry to hear of the problems you have experienced.
In order to investigate this matter further, we intend to write to the site address offering a free inspection of the property. Unfortunately, due to current government guidelines we do not have access to our office and are unable to post this letter to your neighbour We are also not in a position to carry out any inspections due to the social distancing rules. As soon as our normal service is resumed, we will contact them.
Should they not reply or refuse a visit, Gas Safe Register will contact you to arrange an on-site visual inspection of the work outside the property. We must advise you that this type of investigation will be very limited and any action that we may be able to take will as a result be very restricted. Our Inspector will produce a report of his findings for the owner of the property in question, subject to access, but we will be unable to provide you with this. You will, however, receive a letter confirming our attendance in this matter.
We would also recommend that you contact your local Environmental Health Office, who may be able to assist further, if you have not already done so. If you have any immediate concerns of a gas safety nature (I.e a gas leak), please contact the emergency gas services on 0800 111 999.
I trust you find the above to be in order and ask that you quote the above reference number in any further communication.
A factsheet has been attached for your information.