ideal logic heat 15

[village idiot]

this was supposed to be serviced every year, dyson told us they were going to service it but did'ent turn up, warranty runs out in December

Well, my gut feelings were right. Somehow, just somehow, I was convinced you haven't serviced the boiler since it was installed. In as much as I communicate with my customers (for whom I have installed boilers) that a service is due, sending them reminders, a few choose not to respond????
In your case, it's just unfortunate but chances are Ideal will not honour the warranty if boiler hasn't been serviced. Worcester Bosch would have. I'm not a fan of WB, but big boys like them go out of their way to 'make the peace'.

 

[Wendy Dabbs]

i do have a gas safety cert it has a licence no. 3164042 does this make sense gas safe reg no. 203642

 

[village idiot]

i do have a gas safety cert it has a licence no. 3164042 does this make sense gas safe reg no. 203642

No Wendy, it is of no help I'm afraid. A boiler service is not the same as a landlord safety certificate. It's like not servicing your car but saying you did obtain an MOT for the year? If servicing is a requirement, then that's what the manufacturer will want to see.

 

[newcastle phill]

Good way of putting it -

 

[Wendy Dabbs]

landlord safety cert? I don't have a landlord.

 

[jtsplumbing]

Think what she as is the compliance cert from Gas Safe !

 

[village idiot]

landlord safety cert? I don't have a landlord.

Ok Wendy I understand. That just confirms that the boiler installation 'meets' building regulation requirements. It's not something the boiler manufacturer is overly interested in. From the look of things, my advice will be that you post the job on here and one of the regulars will gladly come and sort it (at a fair price) before the winter sets in.

 

[Wendy Dabbs]

ok I need your help you know that switch I was telling you about (the one with the blue test button and the one with a reset button) well there seems to be a circut board in there and something has gone wrong with it so I need to but a new 1, but where can I get one?

 

[village idiot]

ok I need your help you know that switch I was telling you about (the one with the blue test button and the one with a reset button) well there seems to be a circut board in there and something has gone wrong with it so I need to but a new 1, but where can I get one?

I'm sure you need to do what you can to save money Wendy, but if croppie thinks you are asking advice about how to DIY repair your boiler, he may be tempted to close this thread. Just saying.

 

[Masood]

ok I need your help you know that switch I was telling you about (the one with the blue test button and the one with a reset button) well there seems to be a circut board in there and something has gone wrong with it so I need to but a new 1, but where can I get one?

That sounds like a circuit breaker. Please don't take it apart or meddle with it. Get an electrician to have a look.

 

[jtsplumbing]

As above if it's not resetting there is a fault on circuit and needs an electrician to put a test on it