U
Unregistered
Plumbing Nightmare
- Megaflo in attic (2012, serviced last 2015)
- Worcester boiler in kitchen (2012, serviced last 2015)
Jun-15: New washing machine installed, same feed pipe. There have been no changes to plumbing circuit for nearly 3 years at this stage.
Aug-15: First hear quiet bang/back and forth click after water used (hot/cold, up/downstairs). It seems to be coming from the attic and airing cupboard. Identified as cold mains pipe.
Sep-15: Plumber 1 is upgrading radiators and has a look at the noise. States that it is “100%” the toilet valves. One that seems faulty to him is replaced. No bang for 4 days.
Oct-15: Plumber 1 states that it must be the other valves too, so 3 more are replaced. At same time our ensuite basin tap fails and is replaced along with flow reducers to lessen noise. No bang for 3 days. When I finally get hold of Plumber 1 he rejects responsibility and states “it’s a problem with your system”.
Nov-15: Then he inspects the bang and states a faulty non-return valve on cold mains in attic is to blame. That or the header tank, but given that heating hadn’t been switched on since February, we proceed with the replacement valve. No bang for 5 days.
Dec-15: Plumber 2 returns to service boiler and megaflo (all fine), and investigates the noise and it suddenly stops when valve in attic for spare bedroom ensuite shower cold water is turned off. It makes sense as it was used a lot at the beginning of August. No bang for 8 days. Plumber 2 “too busy” to return. Turning the valve off stops the bang at the time, so when going to bed I have to do this every night.
Jan-15: Plumber 3 inspects and after speaking to South East Water and Megaflo (I’m told), they suggest installing 2 shock arrestors on cold mains in attic. No bang for 2 days.
We have spent nearly £1000 on fixing a problem that fully trained and well paid professionals can’t resolve. We have been told what the solution is several times but without anyone preparing to guarantee their work, meaning we take a gamble each time and always end up losing. There simply must be a solution to this.
- Megaflo in attic (2012, serviced last 2015)
- Worcester boiler in kitchen (2012, serviced last 2015)
Jun-15: New washing machine installed, same feed pipe. There have been no changes to plumbing circuit for nearly 3 years at this stage.
Aug-15: First hear quiet bang/back and forth click after water used (hot/cold, up/downstairs). It seems to be coming from the attic and airing cupboard. Identified as cold mains pipe.
Sep-15: Plumber 1 is upgrading radiators and has a look at the noise. States that it is “100%” the toilet valves. One that seems faulty to him is replaced. No bang for 4 days.
Oct-15: Plumber 1 states that it must be the other valves too, so 3 more are replaced. At same time our ensuite basin tap fails and is replaced along with flow reducers to lessen noise. No bang for 3 days. When I finally get hold of Plumber 1 he rejects responsibility and states “it’s a problem with your system”.
Nov-15: Then he inspects the bang and states a faulty non-return valve on cold mains in attic is to blame. That or the header tank, but given that heating hadn’t been switched on since February, we proceed with the replacement valve. No bang for 5 days.
Dec-15: Plumber 2 returns to service boiler and megaflo (all fine), and investigates the noise and it suddenly stops when valve in attic for spare bedroom ensuite shower cold water is turned off. It makes sense as it was used a lot at the beginning of August. No bang for 8 days. Plumber 2 “too busy” to return. Turning the valve off stops the bang at the time, so when going to bed I have to do this every night.
Jan-15: Plumber 3 inspects and after speaking to South East Water and Megaflo (I’m told), they suggest installing 2 shock arrestors on cold mains in attic. No bang for 2 days.
We have spent nearly £1000 on fixing a problem that fully trained and well paid professionals can’t resolve. We have been told what the solution is several times but without anyone preparing to guarantee their work, meaning we take a gamble each time and always end up losing. There simply must be a solution to this.
